Realtor was too nervous
Response from Veterans United
Hi David, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.
Over all service was good there was a few times that there was some confusion and some communication errors and what you can and can't get in terms of loans
Chris took the time to answer all our questions we had, and was very patient because there were many thrown his way. He always called us in a timely manner when he missed our call so we didn’t have to worry for to long to have our questions answered. We would recommend Chris to anyone! That is even thinking about going threw the home buying process.
They were attentive to our needs and every need was met. We have already recommended their group to family and friends.
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I've never refinanced a home before, but Veterans United made it quick and easy. They even called me first when home rates dropped down to where it would be beneficial to me.
We have an excellent experience with Veterans United for our first home buying experience.
Matt and Brad were a great duo. For nearly everything I felt like all the work was done for me and they took the headache out of first time home buying. Even after closing I feel confident I could get in touch with them if I needed any help with something.
The efficiency and dedication my team provided me was outstanding, I couldn’t be more happy or relieved with my home purchase. Would definitely recommend to anybody me looking to buy a home with a va loan. Thank you Alex and team!
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Experience first-hand why 353,052 homeowners give us a perfect score!
Outstanding Performance by this loan team.
This process was simple and very easy.
Enjoyed working with the whole team and I'm thankful I was urged to lock in the rate I did as they are much higher now.
The one thing I would suggest is revise the estimated home loan insurance.
