This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
I love working with this team! Everyone on this team should stay together if that's possible. I am so happy that I refer others to Veterans United to a stress free process with buying a home.
I’ve bought a dozen or more homes in my lifetime. This was definitely the easiest and least stressful…almost fun. Thank you team.
This was a little bumpy along the way, but my vu team was always their, and always available. First time buyer, and was greatly taken care of. Thank you team for everything
My wife and I felt VU was able to attend to our needs and wants. They made the process really easy for us and truly recommend any veteran looking for a home to use, VU. Great job. The attorney who handled our closing was really good and very attentive on everything for us.
Everything was good.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Thank you for making things easy for Vetetans, and it was great working with fellow veterans.
Veterans United has been so helpful to us from the first time when we purchased our house to now when we had to refinance the same house. They made the whole process so easy especially since we never did this before and was totally at a loss as to what we needed to do! Would recommend these guys to other military looking to buy a home!!!
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Tanner Smith is an all star. He always took the time to answer my questions and calls.
The overall customer service with Veterans United was hands down far and above the other lending companies I talked with. Rates with many companies are fairly similar, the customer service piece is what makes VU stand out above the others. Thank you for a fantastic experience.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
