Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.
I will definitely recommend Veterans United to all of my veteran friends! It was a very smooth purchase and stress free!
One issue we ran into is that Veterans United recommended a utility company for our natural gas supplier which was a commercial pipeline company in Niles michigan, not a residential natural gas supplier. So we are waiting for a call back from a company that didn't do what was on the list at Veterans United for us to do as far as utilities go.
overall the team did an outstanding job. the only problem was with the appraiser. Bryan could have done a better job informing us of the problems with the appraiser. I think the communication between the underwritters and Bryan was lacking considerably
Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!
Thank you all for the help!. We are so happy with our new home!
Always available for answers, great group.Just one more question, making payments.... says check in for ways to pay..... can't find the ways..... help
I can not go on enough about how my team took my, at the time, hopeless situation and helped me get into the house of my dreams.
They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier
James Walrod and his team have always been so great, with multiple home purchases under my belt I am so thankful to have them in my corner!
I am really pleased with how everyone handled our purchase.Gwen and her team were
really great to work with and helped to get us finalized and settled in our new home quickly.
Would definitely recommend Veterans United to anyone looking to buy a home.
From the very first phone call I knew Veterans United was the right team to contact. They have a very large and supportive team that is always willing to go above and beyond to keep things going smoothly. I've never felt more confident and happy with such a life changing decision, than working with Veterans United to buy my first home. Thanks to everyone that made owning a home so fun and easy!
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Very easy to work with very nice people loved working with Caleb and Liz would recommend them highly to anyone
From start to finish, VU had my back. It felt good to have confidence in my loan team. They took care of my and family above and beyond.
The only complaint I have is how many times my closing cost changed even on the day of closing.
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
This was not my first home buying experience and my spouse (before we were married) also has experience purchasing homes throughout the years (but in another country). Our situation is unusual in that I am a U.S. Citizen (USC) who lives and works stateside, while my spouse is a Foreign National (FN) who lives and works overseas while finishing up a PhD; we will ultimately bring our lives together within the next year, or two. This was our first time as husband and wife purchasing a home together - and our first time experience with VU. Everyone on the VU team was outstanding! They were extremely helpful, professional and patient; and worked exceptionally hard - especially considering that I have a very challenging schedule and my spouse lives overseas. The VU team worked long hours and through the weekend to ensure everything moved along smoothly. They helped my spouse and I work through a rather stressful and challenging closing situation; where the closing company and county clerk’s office were unfamiliar with a situation where a married couple (one USC and one FN) lives in two different countries. VU explained every step of the process, in an easy to understand manner, for everyone involved and offered solutions to every challenge. This team of dedicated professionals made this home buying experience happen. Kudos (from both myself and spouse) to the entire VU team!
