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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,567

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 434,567 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Took time and care of a senior citizen, who doesn't much about computers and doc sign

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend

The whole team was absolutely amazing! A1

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Great Opportunity 😃

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

This was my first time purchasing a home and I couldn't have been more pleased with Cory, Hilary, Rich, and Cassidy. Thank you to everyone for allowing this process to be stress free and helping me get into my new home.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

Couldn’t be any happier thanks to all of you guys/gals did an absolute amazing
Job.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Veterans United is awesome. Highly recommended. 11 out of 10 stars..

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3.5 out of 5 Stars
Would Recommend

Thank you for helping me buy my first home. This really means a lot to me because I never had a childhood home growing up. I’m grateful to be able to give my son the things my Mom couldn’t give me.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

This is the second home purchased through Veterans United both times they have made us feel like family.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

So Mirza seemed like he was spread really thin, between not answering the phone and acting like he was ready to get off the phone when we did get ahold of him. But other than that everyone did a great job.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process seemless. It was my first home purchase, but I can not see how it could’ve gone smoother thanks to the help of my lending team.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

0.5 out of 5 Stars

I trusted yall to make sure i didnt get make a bad decision. The AC failed i had someone come diag and they said it should have never passed inspection. I am grateful that i cab afford the repair, but i squarly blame VU abd your choosen realtor for not making sure i was properly informed on my purchase

Response from Veterans United

Oliver,

I’m so sorry to see this. If you’re willing, I’m here to listen and look into anything you’d like to discuss from your experience. I’ve left you a voicemail with my direct callback information and hope to hear from you soon. Client Advocate is always here for you.

Very sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Love it!! I felt greatly appreciated for my time serving my country and I highly recommend this process to anyone

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4 out of 5 Stars
Would Recommend

Brian and Nikki were very helpful getting me through this process with VU. How ever I can't say the same thing for the underwriting dept. This is my 6th house buying and I have never seen an underwriting department be so picky. Example, pension are for life, I had to go above and beyond to prove this by getting letters for each pension saying pension is for life. 2nd, I had $32 going from one checking account to another (My play money). After explaining this twice with a statement, that was not good enough. Remember $32.00, had to go to PNC Bank and have the Loan Officer write a letter saying that the $32 was not a loan and in fact it was my money going from one account to another account. 3rd, I owned a Condo 25 years ago and was sold more then 20 year ago and has been bought and sold a number of times (Calif. Market). This address as Never come up in the last 5 houses that I have bought and sold but I had to write a statement concerning this property. The "To Do List" never seems to end and again this is house # 6 for me. I think the process could have been allot smoother. I picked Veteran United thinking the process is better then using a Bank, now I'm not so sure.

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend

I was very pleased with the entire experience

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Two thumbs up to Shane and his team Jim was extremely awesome and everybody else along the way. Make sure that we knew what we were doing and what we were signing up for and helped us get into the home that we plan to live into the rest of our lives

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

More Reviews

See all 434,567 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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