Wasn't very satisfied with missing two closing dates and last minute documents being needed.
Response from Veterans United
Gary, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your closing experience was not better managed.
Thank you all so much!
I was extremely surprised how easy and responsive the team was. I would totally recommend anyone considering buying a house to go thru Veterans United. Thank you
Hillary, from day one cracked her whip and got me on my way from the time Tyler called to tell me that I was pre-qualified. Stern, direct and helpful. She was very pushy about getting every one of the items on my To Do list done, like yesterday 😅😂 but I know it was all for my benefit in the end. I’m so blessed to have had her on my team..Loan cordinator She is a 10+
The professionalism of Jeremy and his team made this process flawless. Constant communication, no surprises, always available to explain or answer last minute questions. Always fully explained every step, made it completely stress free. Would recommend this team to anyone in a heartbeat.
As always Clayton Meldi and his team were exceptional! This is the second time we've worked with Clayton and will continue to call him for all of our mortgage needs and will recommend him to all of our friends and family.
See above.
Top to bottom, beginning to close, our home buying process has been extremely smooth. I honestly couldn’t have hoped for a better outcome. My experience with Veterans United has exceeded my expectations. I’d especially like to acknowledge Ryan Hauser. I feel like Ryan went above and beyond. If Ryan and team are an example of the product that is Veterans United, then I don’t think my review is necessary. Anybody that works with VU will have the same opinions. Thanks again!
Best group of people I could have asked for!
If you have the opportunity to work with this group of people please do so! They are there for you through the whole process, any questions or concerns or if you just don’t understand in general they will break it down. I couldn’t be happier with my team I had through this process and I’m sure regardless who you have at Veterans United you will have an excellent experience too!
Communication and rates were subpar.
They were very professional and patient with my first time buying a house.
The team was great and always there if I had questions.
We were very thankful we had a team that understood our situation and worked hard to get us a house and closing as fast as they did.
Everything and everyone was very helpful and from start to finish was very fast.
The whole team was awesome!
Any questions/concerns you may have...always a prompt reply.
