Aaron and his team handle themselves with the upmost professionalism and did so throughout our home buying process. I am very grateful to have had them on our side
Working with Jennifer and Dana Derek was absolutely amazing and they walked me through every step and helped me get my first house
Everyone was pleasant and helpful. It was very little stress during the whole process.
Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service
They are the best and very friendly and professional. Thank you Amanda Day and Tom. Champion for everything you all done, I thank you for taking the time with me.
Experience was very positive, communication is a 10/10. To me that was the most important. I’m very very happy with the process of using my va loan.
Mitchell Huebner and Brittany Baker kept me well informed, were patient with my computer knowledge (which is below average), and were always pleasant tome.
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Nick and his team were outstanding, even though it took longer than expected to close the house, they helped me every step of the way.
Outstanding support and guidance for a first time home buyer. This team made the process incredibly smooth and straightforward.
Thank you Veterans United, for the easy process of obtaining a home loan, and also thank you to our Loan Agent, John Sullivan, and his team. I wasn't sure if the picture that my wife uploaded went through so we are posting another one. Thanks again Veterans United, I dont think we could have gotten much paperwork completed even during covid, without you. Marcus and Linda Wofford.
We had an amazing experience with this home buying team! Their communication was outstanding from start to finish, and they always responded quickly whenever we had questions or concerns. Even with several bumps in the road throughout the process, they handled every challenge professionally and worked hard to keep everything moving forward. They made what could have been a stressful experience much easier, and we always felt like we were in good hands. We highly recommend them to anyone looking to buy a home!
Working with Ashley Palmer, Bryan Kay and the rest of the team, was magnificent and I plan to recommend Veterans United to all my vetern friends that you all are the way to go. The way that team help us from start to finish, if I had any questions they were a phone call away, no matter what time of day. I am proud to be part of Veterns United Family. I've told Ashley and Bryan that when that when my daughter and son-inlaw are ready to make that step in home buying I will ask for them personally, but if I they are not available and everyone in this company work like that team then I know they will be in good hands. Thanks 😊 And a personal thanks to Ashley Palmer and Byan Kay, if your ever in the Houston area and need a place to stay you both are more thank welcome!
Darryl and Stacy Mcneely ❤️ 💕
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This loan was the second time I used Veterans United. Overall it was ok. I did get to closing in the end. However, sometimes it was difficult for my realtor to get an answer from the loan coordinator. Several emails were sent with no response.
Response from Veterans United
Hi Miranda,
I'm sorry to hear the communication during your loan process didn't meet your expectations. While I'm glad we were able to help you get to the closing table again, I can understand how frustrating it would be when you or your realtor had a hard time getting the answers you needed along the way.
We want every borrower and their agent to feel informed and supported throughout the process, and it's disappointing to hear that wasn't your experience this time around.
If you'd like to share more, I'd be happy to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Veterans United made a process that I have always been apprehensive of an easy, painless, and ultimately rewarding experience.My Loan Specialist, Rob Hegstrom, was an absolute rockstar from start to finish. As a first time homebuyer I had plenty of questions. Rob took the time to explain the entire process to me and continued to keep me informed of any progress throughout the loan lifecycle.Veterans United also provided me with a realtor referral, Jason Todd. Jason Todd and his team were fantastic. I enjoyed working with them so much, I am referring my parents over to him to find their new home.In addition to all of the above, Veterans United provided a loan concierge of sorts that would frequently check in on me to make sure everything was moving along smoothly. They even provided me with links to all my utilities and services at the new house that I could choose from.Awesome experience.
Adam and Bailey have been amazing! They've helped me and my wife make it over multiple hurdles, made the process for being a FIRST time home owner very easy and comforting, and made sure I was taking care of. I would recommend this team to my closest friends and family and look forward to continuing on working with them!
Thank you all again!
Everyone was so nice and helpful. The whole process was amazing. We all kept in touch through it all. Great communication, caring, and simply the best. Thank you so much my family is truly blessed to have worked with everyone.
