The only scam I experienced was from Safe Haven. I am really sorry I agreed to do business with them.
I love working with Randy and Austin they were both amazing at making things happen especially in the time frame that I was hoping.
I WAS VERY IMPRESSED WITH THE MYVETERANSUNITED WEBSITE WHICH MADE COMMUNICATION EXTREMELY EASY.
I would recommend the title company and real estate agents but never my loan officer!
Response from Veterans United
Hey Michael,
I’m glad to hear you had a good experience with your title company and real estate team, but I’m truly sorry to hear you felt let down by your loan experience. That’s not the level of care or respect we want any of our borrowers to feel, and I appreciate you taking the time to share your feedback.
I’d really like us to review what happened and see how we can learn from your experience. Please reach out to 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Step by step every part of this process with VU was absolutely painless and smooth
Tyler was exceptional. I live in California and in spite of the time difference and day of the week, he made himself available to answer all my questions. I've already recommended him to some family members and will continue to do so for whomever reaches out to me for a reference.
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While deployed, Rich Pauls contacted me and basically we hit it off and then when I got home he was able to let me know what my wife and me needed to send him as well as Tiffany Herrmann. I will definitely be sending fellow soldiers towards veterans united as long as family members.
After being told no on VA loans thru other banks, Veterans United said let us try and they delivered. On top of helping us buy a house with 50% less down payment, they also cut our auto insurance in half.
These are the best people to work with. They made the whole process simple. They are very professional and people oriented. It was a pleasure to work with the whole team.
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Experience first-hand why 358,127 homeowners give us a perfect score!
Excellent service.
your team was fantastic. Good people these days are very hard to find. Thank you from the bottom of my heart.
Veterans united offered so much help and offered the resources to make the home buying process quick, easy, and painless.
Very thorough on what is expected, very up front and easy to understand. The agents were very friendly and kind. Thank you for all your help. I am enjoying my new home immensely!
The entire team at Veterans United was insightful, professional and helpful throughout the entire process!
Jackson is a great dude with a good personality that genuinely cares!
