Veterans United could not make it any easier to buy a home or refinance. We have done both in the past year and have really appreciated their help and enjoyed working with them. Keep in mind you have to be willing to do the work! Get your ducks in a row and be realistic about your home buying expectations. Respond to emails and upload requested documents in a timely fashion and things will go smoothly. You can't go wrong with Veterans United!!
It was a long road but Jeremy got it done!
The entire process was smooth and efficient.
Rachel Gruber was outstanding throughout our entire home-buying process. As our Loan Officer, she did an incredible job coordinating everything and keeping us informed every step of the way. She was professional, responsive, knowledgeable, and always available to answer questions and ease any concerns we had. Buying a home can be stressful, but Rachel made the process smooth and straightforward. Her attention to detail and dedication to her clients truly set her apart. I highly recommend Rachel and the Veterans United team to anyone looking for a mortgage lender they can trust.
On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.
Response from Veterans United
Hi Carl,
I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.
Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
I will be recommending Devon and Zac from Veterans United to any friend/family who are looking to buy a home. I will be recommending Katie to assist anyone with looking for a new home to live in. They’re all great and made this process as smooth and easy as possibly could. I wouldn’t be in my new home without them.
Seamless process! I would highly recommend Veterans United to any Vet or anyone looking to buy a house! Awesome Team!9
Shane Ward made everything quick and easy on my part.
Very understanding, helpful, and professional.
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The team of Nina Chapin guided me through this extremely stressful home-buying process from start to finish. Also their diligent "behind the scenes" efforts completed the closing in a timely manner despite a variety of financial & administrative challenges that put the closing's date & time in jeopardy.
I totally recommend all veterans to Veterans United. I found out that if I sale my house and another veteran buys it, they will reap the same APR as me.That is awesome. Ryan, and the entire staff wes so knowledgeable, kind and helpful to starting my new journey to a beautiful home and family Oriented neighborhood. I am so blessed to have worked with Ryan. We met on via internet and GOD knew he was the one to work with.Thank you Ryan Stoll with the most generosity and gratitude.
Great team to work with. Kept me updated through out the process and was always available to answer questions, Satey and Adrienne are a great team and highly recommended.
