Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,475

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 441,475 unfiltered, unedited reviews

Starting on Page 248 of 14645. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

1 out of 5 Stars

My loan has already been sold off, also my loan was changed during the process further delaying the closing. Apparently these people had no idea what they were doing.

Response from Veterans United

Hi Brandon,
I’m sorry to hear your loan process felt disorganized and that changes caused extra delays. I can see how that would be frustrating, especially on top of your loan being sold after closing. Even when a different company takes over the servicing, you’re still part of the Veterans United family, and I don’t want you to feel unsupported. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Overall a very stress free experience. Everything was explained very well and all questions answered in a timely manner.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

Veterans United made my home buying process flawless and easy. They took so much stress out of my hands and did their jobs flawlessly while keeping me updated every step of the way.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Veterans United were phenomenal. They walked us through each step and ensured everything was taking care of to our liking. I would 100% use them again.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

these people are the best

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Great people work with and highly professional.

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend

Very responsible and responsive team.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

Great communication all around the board! My first time buying a home and I came out with 10x fold more knowledge than going in, thanks to Alan. It was a difficult process but with VU helped make it as smooth as possible.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
Photo submission from Juan G.

I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Megan was so efficient and quick with our process! She kept us informed the entire time!

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

The whole "buying a home" could NOT have gone any better...

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

Great attention to detail when dealing with veterans and loan issues

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

Ready to see for yourself?

Experience first-hand why 350,344 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

4 out of 5 Stars
Would Recommend

You finished on time for COE but your associate dropped the ball and didn't record a "to do" that could have delayed closing. If I hadn't caught it in the 11th hour, closing on the exact date probably would not have happened. Have her focus a little less on her vacation and a little more on my "to do's".

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
Photo submission from Oladotun O.

Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

I've never purchased a home before and didn't know where to start or what to do. Josh and his team explained everything in detail and terms that I understood and encouraged communication for any matter or concerns I had. Every to do item on their app was easily uploaded and extremely user friendly - I literally purchased a home using my phone!!! What I thought was going to be a slow drawn out process, actually turned out to be rather quick. Also the team members that provided home insurance AND the move coordinator who helps with utilities are awesome too. These people don't mess around about getting you into a home. 10 out of 10 highly recommend Vterans United!!!
Thank You ALL for a great life changing experience.
Christopher Mullins

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

More Reviews

See all 441,475 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
4,011 Veterans started their online quote today.