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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,505

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 439,505 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

They really when out of there way to help us, amazing team

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

You all were supper helpful and we both want to thank you very much

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

4.5 out of 5 Stars
Would Recommend

Very detailed and quick responses through out process

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
Would Recommend

Katie Hayes team was very helpful from start to beginning. Made home buying process very smooth. Any questions I did have there response was quick.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

The entire loan process was very smooth.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
Photo submission from Juan G.

I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

4.5 out of 5 Stars
Would Recommend

Very thorough and professional.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Veterans united was exceptional!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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3 out of 5 Stars
Would Recommend

Veterans United helped me get the loan with ease on the paperwork and to do lists. I wish they would have give me advice about making sure I have an attorney to look over disclosures and made sure the inspector, seller, and Realtor didn't take advantage of me but unfortunately that's how it was and now im stuck with alot of work on a very expensive house. The loan was the easy part so I can't blame Veterans United.

Response from Veterans United

Hi Sonny,
Thank you for sharing your feedback and for noting that the loan process itself went smoothly. I’m sorry to hear that the home’s condition and the experience with other parties left you feeling taken advantage of. That’s especially disheartening when you’ve made such a big investment in a place you expected to enjoy.

While the VA appraisal process is limited to assessing a property’s value at face value, we always recommend a full home inspection and, if needed, consulting an attorney to protect your interests before closing. I know that doesn’t change what you’re facing now, but I’d like to review your file to make sure you have all the information about the steps taken during your purchase.

If you’d like to talk, please reach my advocates at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday.

5 out of 5 Stars
Would Recommend

This was my first time buying a home. My loan servicing agent was Martin Schneider, from the beginning was kind, intelligent, and dedicating to helping me. The process started when I was stationed in Germany and wrapped up seamlessly with only 4 days before closing when I arrived at my new duty station. The entire time, Martin was available, helpful, and knowledgeable about every question and concern I had. Not only would I recommend Veterans United, I already have to a handful of friends and co-workers. Great job and thank you!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
Photo submission from Oladotun O.

Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

I Been with Veterans United since 2019 and this is my Second time using Veterans United with my VA Loan on house #2. The Service is always Phenomenal and Sam Yoo and his team is the Best in the Business. I will always use and recommend Veterans United to everyone. 5 Star Rating.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

More Reviews

See all 439,505 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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