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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,775 reviews
853 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,775 unfiltered reviews

Starting on Page 248 of 15,826. Return to Page 1

5 out of 5 Stars

Aaron was amazing to work with. He explained everything very thoroughly and I appreciate that so much. I can't imagine working with any one besides him. Thank you, Aaron!!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Easy-to-use, constant communication to stay on top of things.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Very simple process. Was great working with Craig Brumfield again

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Don and his team, Levi and Mia, are awesome! They were very helpful and easy to get hold of when I have questions. Very knowledgeable and easy to talk to. Excellent customer service!!! I would recommend them to people I know who would need help in home buying because I know that they will be very well taken cared of. Thanks for making our home buying an easy and enjoyable experience. God bless.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Photo submission from Pedro C.

Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Very professional and a great customer experience. Tommy and team were always on top of things and quickly answered any question I had. Don’t see anything that could be improved on! Thank you very much!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

0.5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Veterans United was professional and helpful throughout the entire process. Levi L. and the team were responsive and answered all my questions along the way.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Smooth and professional process.

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars
Photo submission from Marcus W.

Thank you Veterans United, for the easy process of obtaining a home loan, and also thank you to our Loan Agent, John Sullivan, and his team. I wasn't sure if the picture that my wife uploaded went through so we are posting another one. Thanks again Veterans United, I dont think we could have gotten much paperwork completed even during covid, without you. Marcus and Linda Wofford.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Karson and Tayla out if Virginia Beach did a great job. They explained my rate options and even worked to help get my escrow back from my previous loan.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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5 out of 5 Stars

Very easy and straight forward process. Everyone on the team was terrific . Adam and Amanda did an amazing job .

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

This is my second mortgage with Veterans United and they are the best. I love their work ethics and professionalism. They will always be my first choice when purchasing a home, any future home.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Jason W.

Veterans United made a process that I have always been apprehensive of an easy, painless, and ultimately rewarding experience.My Loan Specialist, Rob Hegstrom, was an absolute rockstar from start to finish. As a first time homebuyer I had plenty of questions. Rob took the time to explain the entire process to me and continued to keep me informed of any progress throughout the loan lifecycle.Veterans United also provided me with a realtor referral, Jason Todd. Jason Todd and his team were fantastic. I enjoyed working with them so much, I am referring my parents over to him to find their new home.In addition to all of the above, Veterans United provided a loan concierge of sorts that would frequently check in on me to make sure everything was moving along smoothly. They even provided me with links to all my utilities and services at the new house that I could choose from.Awesome experience.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Ben and the VU team made the process easier than I could've imagined. Only regret is I waited so long!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

The entire team at Veteran United was A+ from day one to post-closing. Couldn't be happier with the experience as the team was responsive, professional and delivered everything ahead of schedule.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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