Everyone was wonderful, and made my first-time home buying experience a breeze.
Everything went well, but I wish that communications were a little easier.
I had a relatively short deadline to close. There was no sense of urgency for the first month. At the very end underwriting threw a grocery list of items they wanted completed before closing. Received my amount to close figure Friday evening before Monday morning closing. No time for certified check, fortunately the wire transfer was processed minutes before closing. Final closing documents arrived while we were at closing. Not certain who the blame lies with. This sale nearly didn’t happen. Not a good experience.
Response from Veterans United
David, we understand that needing to provide items as the closing date approaches can cause stress to the experience, and we do our best to prevent that from happening. We're sorry if your experience didn't meet your expectations, and we are grateful your closing occurred as scheduled. Our Client Advocate Team will review the events surrounding your loan approval and look for ways to improve the process for all our veterans. If you have further details you'd like to share, please contact our Client Advocate Team.
Thank you for the easy process.
I was gun shy, considering the first experience in going VA in 2015, but I'm glad we stuck it out and closed on our dream home. Such a weight off my shoulders.
Thanks to Evan and his team!👍🤗
Overall, the Team at Veterans United to a Fantastic Job and will be recommending VU to every Veteran that I know looking for a house to Buy or Refinance.
Everything went smooth and we closed on schedule.
Awesome and outstanding job my team helped me with getting our first home thank you so much !
This was a big dream of ours. Brandon, Conner, & team were truly brilliant in bringing it into a reality! I appreciate every step and the focus towards driving this to close - truly a great experience all around!
Easy process. Highly recommend
I couldn't have asked for a better experience. I've seen my partner go through a complete nightmare because of the lender who was chosen by the person buying her house. I was terrified going into this and had a thousand questions. I chose VU because the number of VA loans they closed last year was in Tens of thousands range. Other lenders closed less than a thousand. I've been told a VA loan can fall through very easily at any part of the process. Choosing these guys was a survival move. VA loans is what they do. This process was the most overwhelming thing I've ever gone through, and Veterans United made it so simple. The portal used to handle the paperwork is a game changer. Everything was so streamlined and organized and easy. I am someone who tends to have excessively overdramatic expectations sometimes, and even so, Kayla and Madison blew them out of the water. I couldn't be happier. Thanks so much :)
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Very professional team! Kelly knows how to get the job done and help you through the process.
Loved working with these guys. I would recommend them to anyone from first time buyers to more experienced buyers. They made it so simple and easy.
