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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,634 reviews
777 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,634 unfiltered reviews

Starting on Page 26 of 15,288. Return to Page 1

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Working with Jeremy Henry was one of the best decisions we made during our home buying process. We had a lot of questions, and Jeremy never made us feel like any of them were too basic. He took the time to walk us through every option, explained the tradeoffs clearly, and made sure we understood exactly what we were getting into before moving forward.What really set Jeremy apart was his responsiveness. Buying a home is stressful, and timelines move fast. Jeremy was always reachable by phone, text, or email, and he never left us wondering where things stood. Every time a document was needed or a deadline was approaching, he was ahead of it.Beyond the logistics, Jeremy genuinely advocated for us. He shopped our rate aggressively, came back with options we hadn't considered, and was transparent about what each one meant for our long-term costs. He never pushed us toward something that served his commission over our best interest. That kind of integrity made a real difference in our confidence throughout the process.We closed on time, with no surprises, and at a rate we were thrilled with. I would recommend Jeremy to friends and family without hesitation!If you are looking for a loan officer who combines expertise, honesty, and genuine care for his clients, Jeremy Henry is the person you want in your corner.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

From the first phone call through the second and all the rest. Everything was answered with exceptional expertise information. Thanks again to the whole crew at veterans, united

headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

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5 out of 5 Stars

My team was on top of everything! Our experience was great and easy.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

This was the second time I worked with Anne and team at Veterans United. I was really impressed the first time (10 years ago) and even more impressed this time!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Kody and the whole team at Veterans United were great to work with. Awesome customer service. Will definitely refer VU to friends and family!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Honestly, I typically am not a review writer person, however I felt it necessary to take the time to express my appreciation and respect for Rich and his dedicated work to provide support for Veterans like me. Richard is very knowledgeable, thorough,and has a positive disposition that inspires faith and trust.In summary, my family and I are grateful for Rich's exceptional customer service and genuine care.Thank you Rich, Abigail, and the Veterans United processing Team for making it happen,and we strongly recommend to contact them for mortgage and/or any financial related services.Sincerely,
Josh K.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4 out of 5 Stars

Needed: A smoother and more comprehensive handoff when staff are out of the office.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Photo submission from Andrey P.

Veterans United helped me find a place I can finally call HOME!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars

Overall… this entire team was AMAZING!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Marcus and his team were a joy to work with. They kept me informed of activities, and were always available to answer any questions I had.They were true to their commitments.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

It was delight to work with Veterans United. Daniel Haggerty and his team were phenomenal in helping us through the home buying process. We simply loved the user friendly navigation in accessing your portal and frequent updates. There were some hurdles, but they were handled efficiently and professionally.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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Experience first-hand why 365,193 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

I would highly recommend Nate and his team. Nate, Michael, and Candace were all wonderful to work with and made the process super simple from start to finish.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Fast…efficient….the whole staff I dealt with were OUTSTANDING…..I’d rate them an 11 if I could

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

I have used Vets United several times over the years and worked with Derek Russell each time. He is fantastic! Always responsive and there to help with anything.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Working with Ryan at veterans united was a remarkable experience. He and his team were incredibly helpful, patient, and responsive throughout the entire process. As a first-time homebuyer, I had many questions, and they always took the time to explain everything clearly, often responding in the evenings or on weekends to ensure I felt comfortable. They truly cared about getting us into our home. Ryan was someone who instantly eased our worries/concerns. His team also were very helpful. They always responded to our calls,texts, and emails. They really do care. They treat you with genuine kindness and understand you have a family to take care of too. After we officially closed on our house, they sent each of my family members and I personal gifts, with the kindest letter. If I had to do it all over again I’d choose veterans united! I highly recommend them!"

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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