Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,502 reviews
815 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,502 unfiltered reviews

Starting on Page 26 of 15,284. Return to Page 1

5 out of 5 Stars

Wyatt was exceptional. Answered all my questions, and kept me updated throughout the whole process.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

I will work with this team again and again. Very knowledgeable and quick to act on anything I ask.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

USAA backed out of our loan 3 weeks before closing. Veteran United talked to us and listened to our situation and provided assurance it would all work out and we would still be able to close on time.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

What an awesome team. Mary and Rachel are the best. I hope I’m not leaving anyone out. They worked hard to get all paperwork together and got us to close. We are over the moon. Thank you!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Very Helpful staff from first time homebuying to interest rate reductions, very knowledgeable, and prompt responses to any and all questions during the process!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

Danielle and Rachel are great!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Veterans United Loan Agent Nina and Annie were there for me from start to finish. I was unsure and anxious about refinancing, but they explained everything in detail and it made sense for me to do a refi.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

3.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

Ready to see for yourself?

Experience first-hand why 365,082 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Great communication and service!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

The people at Veterans United are Outstanding and know exactly how to make there customer feel and really know how to handle and protect the Veteran when he needs it!!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Andrey P.

Veterans United helped me find a place I can finally call HOME!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars

Veterans United is an awesome organization. Travis Ward is a wonderful loan officer. He helped us get through the initial process and refinancing was a breeze. Veterans United is the reason this veteran couple is housed and has a place to raise our daughter. Forever grateful.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Brett Metcalf and Stephanie were awesome! I have bought several homes and by far they were fantastic and I would go to them again at any point in the future. I give both Brett and Stephanie an A+ for all they did and their outstanding communication skills!
However, the underwriter was the most unprofessional underwriter I have ever worked with. The underwriter in fact will potentially receive a complaint from me to the following organizations: CFPB, NMLS and the governing state entities for what I believe are clear violations of going well beyond Federal guidelines for information requests and explanations.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

We are very happy we went with Vetrans United
They have been exceptional in every aspect!
We could not have done it without Tre, Molly, Ophelia, and everyone on our team.
Communication was excellent! They are always checking in with you to see if there is anything we need, or how they can help. We feel very connected to them. They are the best!!! We would recommend them to every veteran going thru this process.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

Ready to see for yourself?

Experience first-hand why 365,082 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

The entire team was very helpful and understanding through my first home buying experience! I had a lot of questions and concerns, but they were all very empathetic and walked me through!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars

Candy and her team were quick to reply and made sure that all questions had thorough responses!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

For a process that is 100% electronic; Bobby and his team provided us great customer service every step of the way. Whether it was during office hours or after, if there was a question or concern, they were there!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

My loan team consisting of Jeff, Selina, and Jesse are fantastic. They were with me the whole process and answered all my questions. They made this first time home buyer at ease. They also sent me the most thoughtful gift for now being a part of the Veterans United family.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Kelly and the whole team go up and beyond to explain everything so you understand it all. They walk you through everything and very professional. Thank you!!!

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,947 Veterans started their online quote today.