Working with Veterans United was a smooth process, everything was detailed and easy to understand. When I had questions they were always answered in a timely manner even the easy I should already know questions. The home buying process is as easy as it gets with VU and I’m glad to be typing this from the comfort of my new homes. As a first time homeowner I couldn’t have asked for a better service. Thanks to everyone who worked on my team and helped us finalize this deal.
This was a stressful process. Thanks to Shawnee and her team things went very smoothly. I can't tell her thank you enough.
The team was very helpful and answered every question that we had.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Always welcoming and has the answer for any and everything!
I want to thank you and your entire group for making this purchase an easy experience and providing us with all the resources we needed to make this successful.I will certainly recommend you all to any friend who is looking to purchase a home in the future.
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They were very helpful trough the whole process and helped me get everything done for closing. Some things were confusing at times but we got through it together.
WeiWei was outstanding. She was always available when needed!
I had an excellent experience. From start to finish, the team was honest, professional, and efficient. They communicated clearly, treated me with respect, and completed everything in a timely manner. The quality of their work exceeded my expectations, and I truly appreciated their attention to detail and commitment to customer satisfaction. It’s refreshing to work with people who are trustworthy and take pride in what they do. I highly recommend them and would not hesitate to use their services again.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The whole team was amazing, worked hard for me and kept me informed at every step of the way! I will definitely turn to them again at my next purchase.
Excellent service! Smooth process!
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Experience first-hand why 371,355 homeowners give us a perfect score!
VU has been AMAZING to work with. This was such a smooth process and will highly recommend you for my sons future house purchase as he’s active duty Navy.Ben and Matt,You both have been exceptional in this whole process! We couldn’t have done it without you. I can see you both truly love your jobs and it shows to the home buyer and made our dream come true to be out here with our son! Thank you thank you!
Kara went out of her way to help
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
This is our second time with veterans united and with Tony Boussad, and both experiences have been great. Tony is great and so was his staff, thank you so much for all your assistance and help. Very attentive and caring always willing to answer questions and help us out again thank you.
My experience was great! My loan officer (Brandon W.) and everyone else involved was easy to get ahold of and made the process transparent and straightforward.
