Andy Harris went way beyond what I expected. Daily reminders constantly keeping In touch and updating my process. Any time and I do mean anytime I had a question or concern he was right there explaining or guiding. I am completely impressed with how well the Veterans United team worked with me if you want someone who will give you straight up answers and will truly have your back in the home buying process call Andy
Adam Craig and his team did an awesome job.
Thank you for going above and beyond!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The whole team has been nothing short of amazing and spectacular to say the least and I started this journey with casey and a credit advisor and a low credit score that was very weak and please forgive me for not remembering soni in most of this because if casey didn’t refer me to him I would not be a home owner today they stuck with me and guided me in this direction and had just as much faith and loyalty in me as I have in them and boy am I greatful. It a little funny when I say Casey walks on water and I thank god he’s not a quiter. Thank each and everyone of the team at united.
We worked with Jodi Coons and her team. They were amazing to work with and hope we always get to work with them! Can’t say enough about how fast they were with the whole process from start to finish! We would recommend them to anyone!!
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John Parker is great at his job and he definitely was able to explain a lot to me and help through everything I needed help with. Everyone on the team was a major part of everything getting done one time and I’m grateful for everyone on the team
Aaron, Joshua, and Alison were amazing. This was our first home so we were stressed to the max every day during this process. Aaron addressed every one of our fears in such calm, relaxed manner that it helped ease our fears. I cannot tell you how great that is when you’re buying for the first time. Joshua was very personable and made it very easy to navigate the tasks of setting things up for our move. I didn’t speak with Alison too much, but the times I did, she was able to answer any question we had with the financials. Overall this team is the best. Give these people a raise. I hope they are around if we purchase another house. Absolutely recommend these folks.
Our loan officer Bobby Moss was incredibly helpful and went above and beyond to help up every step of the way. His team was also very professional and helpful.
Everything went great and as planned. I had some last minute changes that they were able to take care of. Tim and Haley were great to work with. I will definitely reach out to them again. Watch out Tim, referrals headed your way!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
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OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The paperwork was exceptionally simple. The VU agents were very knowledgeable, friendly, & easy to work with. The agent that was my primary contact, Justin Wandel, was an excellent sales rep who explained details in a very easy to understand way.
The loan officer, Stephanie was excellent. She texted me and was as sent emails and phone calls. I would recommend her to my friends if they are looking for a new home.
Great experience from start to finish. Always ready to answer any questions.
Blake is the best!
