My overall experience was outstanding!! What a great and pleasant bunch of folks. Thank you so much for the teamwork all of you have.
Veterans United has been the best experience in buying a home. The professionalism of Ashley, Matt and Holli was so refreshing. We received prompt return calls and every detail was explained pleasantly and efficiently. They were never irritated or annoyed at any point with us and we never felt like our contacting them was an interruption to their day. This team took ownership of any issues that had arisen. We felt as if we had our own personal team that wanted us to secure our mortgage as much as we did. This could have been a very confusing and nerve wracking experience but our team was right there with us throughout this entire mortgage journey and were with us through every detail step by step. Our team worked extremely well as a cohesive unit. We feel very fortunate to have found Ashley, Matt and Holli. Absolutely the best mortgage buying experience. This team is second to none.
I had an amazing experience with my loan team. I can’t say enough good things about them. Nick Haller, Jenn Cooper, and Shelby Slate Griggs. They made the entire process incredibly smooth and stress-free. From start to finish, everything was completed in less than a month, which is amazing! They were always responsive, thorough, and kept me informed every step of the way. I truly appreciate their hard work and dedication. Highly recommend this team!
Brad worked so hard!! Thank you so much.
Great experience with Va loan
Overall it was a good experience. I was disappointed with Amanda at closing because we were told a closing cost and then told another. When we asked Amanda she got defensive and suddenly acted like she did not know what had happened. We had documentation of the error and Amanda continued to alibi. She even said she would check in with us prior to closing. We never heard back from her and our calls went unanswered and not returned. It seems VU got their money a ran…typical banking practices I suppose. Amanda needs some additional customer service training and accept responsibility.
Kenny and Mason helped me the entire way through my process buying my first home ever being a vet.
All questions gripes and complaints were addressed immediately.
10/10 recommend the team that worked with me.
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From day 1, Jake, Brooke, and Sarah supported throughout my time of purchasing my home. As a first time homebuyer, it was important to have a lender whose team was knowledgeable and patient answering all of my questions. The Veteran’s United team exceeded my expectations. My process was so smooth, that closing day took less than 30 minutes. That is because The Veteran’s United team walked me through a step by step completion process to prepare me well before closing day. Awesome experience!
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
