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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,694 reviews
656 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,694 unfiltered reviews

Starting on Page 26 of 15,757. Return to Page 1

5 out of 5 Stars

Ta’Tianna Thomas did an amazing job throughout my entire home-buying experience. She was professional, knowledgeable, and always available to answer my questions. She made what could have been a stressful process feel easy and smooth. Her communication was excellent, and I always felt like she genuinely cared about helping me every step of the way. I truly appreciate all of her hard work and dedication. I highly recommend Ta’Tianna Thomas and Veterans United to any veteran looking to buy a home. Thank you for making this experience such a positive one!

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

In the beginning I didn't think we were gonna make my it but our Team especially Karlie Clark she seen us threw the good and Bad especially the ugly. Karlie Trenton Stephanie were Firm but great it took work to get us threw closing makes you really appreciate the American Dream we are happy My Wife happy and that's what makes it special owing my own Home only was possible because of this team 10 stars to Karlie Clark

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars

Fantastic service by all involved. Enjoyed working with the entire team.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars

Hayden was very helpful during a stressful time.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

2.5 out of 5 Stars

To many cooks in the kitchen, to many contradicting messages

Response from Veterans United

Hi Lloyd,
I’m sorry the communication felt confusing and inconsistent. Buying a home has a lot of moving pieces, but you should feel informed throughout the process. I’d appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Mr. Schultz and his team worked hard to get me approved and in my new home.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

The veterans united team I had the pleasure of working with were extremely quick, knowledgeable, and very helpful. They were an open book! I could ask them anything and id get a very timely answer. As a first time buyer, I couldn't feel more blessed!

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Team was outstanding from start to finish. We are so grateful for VU making home buying so painless!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Jason and the rest of the team did a great job keeping me informed and helped things move along quickly all while explaining everything very well! I would definitely recommend!

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Andrew Dorris

Loan Officer: Andrew Dorris

NMLS# 2812450

5 out of 5 Stars

Outstanding group of professionals that kept me positive even when things seemed difficult. Thank you all

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

I have worked with Charles and VU a few times already and they definitely make the process smooth and seamless. Buying a house is a stressful life event but working with Veterans United eased the burden significantly. I would (and do) recommend VU every time.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

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4.5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars

If it weren’t for Jack, I would have given up on myself through this process. I can’t thank him enough for staying “by my side” through it all.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Tommy and his team were great. Everything done in a few short weeks. Broke down the terms to help someone who doesn’t or may not understand everything. Highly recommended

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

I have used Nick and Veterans United for my last 2 refinancing deals and week not use anyone else!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Shawn Stewart

Software Engineer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

Great work! Friendly, professional and patient staff!! Highly recommend Veterans United!!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

An outstanding team to work with! They made the mortgage process smooth, stress-free, and kept us informed every step of the way. Everyone was responsive, knowledgeable, and always willing to answer our questions. We truly appreciate their professionalism and dedication in helping us close on our new home. Highly recommend!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

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