Hi Veterans United Team,I wanted to share feedback regarding my experience with Hector Jacobo. Hector was amazing throughout the entire home-buying process and made everything so much easier. He took his time, kept me well-informed on key details, and always encouraged me to ask questions.Salute to Hector for his outstanding support—I would highly recommend working with him and Veterans United!Best regards,Gradis McHenry Jr.
This was my 2nd home purchase using Veterans United, and both have been very smooth and easy. Keith was awesome. Professional, and at times I felt like he was superhuman. Especially on guidance and responsiveness. He knows his stuff. Thanks again.
Absolutely amazing team to work with! Couldn’t be happier! We love Veterans United!
I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.
Veterans United was very easy to work with.
VU/Landon was very professional and pleasant to work with. He was always quick with answers and solutions even on weekends.
Ready to see for yourself?
Experience first-hand why 382,585 homeowners give us a perfect score!
Brent and everyone else were very pleasant and answered any questions I needed with no hesitation.
Drew Tillman and his team represent the very best of Veterans United. They are an indispensable asset to the organization and the exact caliber of professionals our Veterans deserve when navigating the home-buying process. Their execution was seamless, exhibiting a rare level of responsiveness, efficiency, and proactive coordination throughout the entire transaction.
V/R, Matthew Isaac
Our process took less than a month and all our questions were answered.
For a first time homeowner, VU made the process as simple as ordering from Amazon! They were able to recommend things to me that I would have never known about and all of their suggestions have helped me spend less and have a more efficient process.
A couple of people asked me who I used and I gave them the information for veterans united home loans.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
Very good and friendly, and answered all my questions definitely recommend
The whole process was a headache
Response from Veterans United
I'm sorry to hear your experience was such a frustrating one, Roosevelt. Buying a home is a big milestone, and I know the process can feel overwhelming at times. My hope is always that borrowers feel supported and informed along the way, and I'm disappointed that wasn't your experience. I'd appreciate the opportunity to learn more about what happened and any areas where we could have better supported you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns further.
Sincerely,
Claire S., Client Relations Manager
We really enjoyed working with Noah and his team members. We we're guided through the processes with extreme professionalism. It was a leaning processes for my husband and me. All our concerns and questions we're answered in a very timely manner and that was a huge stress releaver to us both. When all was said and done we were left feeling more like family than clients. Absolutely a pleasant experience. I feel Noah did a fantastic job! If we were to do this again I definitely would ask for Noah to be my go to person again. Such a great person to deal with. I can't recommend him enough!
Alex Aldrich is an asset to VU, made the difference in our decision to work with VU.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
I loved working with you all but the closing could have gone smoother and it was the loan team. It was the lawyer VU hired. She messed up the numbers quite a bit. Maybe look at hiring lawyers more local to the actual closing.
