Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
It went great up until a week before closing. It seemed like there were all kinds of issues that last week that should have been seen and handled way before then.
Christian was excellent and kept me informed every step of the way.
My only issue was that i secured a job, offer letter, and the job is full time but i guess the underwriters needed to see that it was "guaranteed 40 hrs/week". Made closing out a bit of a struggle but it got done.
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Michael is the best loan officer I've worked with so far. This is my second time navigating the loan process with him as my senior loan officer and I truly appreciate his support, attention to detail and more importantly communication!
Definitely looking forward to working with him again in the future.
Thanks Mike!
Fantastic group. They know what they are doing. Even a complex feeling situation with a duplex on the VA loan. Great rate and I did not have to bring anything to closing. I actually got money back in closing. Like Allstate say your in good hands with VU!
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
The customer service and attention to detail was top notch. The home I purchased was a complex situation that was a for sale by owner and purchase by me without a real estate agent and they held my hand through the entire process.
Amazing easy and now own my dream home.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
