My house is not functional all the wiring is loud all the water drainage electrical problems all my trees are broken a plane flys over my head daily hundreds of birds in my yard a tornado type wind shaking house daily
Highly disturbing
I told my real estate agent Yadi oliveras also sent pictures to her and the builder they stopped communicating
The neighbors next door have a loud dog they make noises their company is cartel members it’s hell living here it’s only been a week
Response from Veterans United
Hi Charlene,
I’m sorry to hear how difficult your first week in your new home has been. Dealing with concerns about the electrical system, drainage, and other conditions so soon after moving in would be incredibly frustrating, especially when you feel you haven’t been able to get the answers you need.
The VA appraisal evaluates the home’s value and certain readily observable property conditions, but it isn’t a substitute for a comprehensive home inspection and may not identify every issue. While Veterans United doesn’t control the condition of the property, I’d like to better understand your experience and help point you toward the appropriate resources. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Everything with Zack was explained thoroughly no surprises. Answered any/every question whenever I asked was truly a pleasure.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
It was a pleasure working with Adam and is team. Makes the process simple and straightforward. Thank you.
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Absolutely amazing to work with and they really take care of you
5 stars. Austin and the entire Homefront/Veterans United team were outstanding throughout our home purchase. From the beginning, communication was clear, responsive, and professional, and we always knew what was needed and where we stood in the process.What impressed me most was how the team handled the challenges that came up right at the finish line. When an unexpected underwriting requirement threatened to delay our closing, Austin stayed engaged, communicated with us directly, and worked with the rest of the team to get everything reviewed and moving again as quickly as possible. We never felt like we were left trying to figure things out on our own.Buying a home is stressful enough, and using a VA loan can add another layer to the process. Austin and the Homefront team made it significantly easier. They were knowledgeable, patient with our questions, and genuinely seemed invested in getting my family into our new home.As a veteran, I especially appreciated working with a team that understood the VA loan process and followed through when it mattered most. I would absolutely recommend Austin and the team to another veteran or military family buying a home.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Well organized and simplified
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I mainly worked with Kristofer Doran during the loan process and he was great! This was my first home purchase and he took care of everything beginning to end. Whenever I had questions, I contacted Kris and he responded right away. He made the whole process extremely easy for me. Thanks Kris!!
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
I dont belive I know thatveterans united helped me every inch of the way! Scott Woo and his staff are so professional and goal minded plus friendly and always there for me! Talk about a quick process jeeze I found the place on a saturday and less than 3 weeks later I signed for my new home! No hastles just nothing but help all along the way! They even adviced me how to raise my credit score so I would would qualify! What a great team them are! Cant say enough good about them making my dream come true! Thank you! Brw I was not paid to say this...just their results.
Veterans United were great to work with and helped me understand the process.
This process was smooth and the team made it very comfortable for me to make it to the finish line. I am very grateful for Veterans United!
