Our team at Veterans United made the whole home buying process a breeze from start to finish. They were always quick to follow up if a form or more info was needed, and it was great to actually be able to talk to a real person when you gave them a call. I would rate them 10+ out of 10, a quickly recommend them to any vet looking to start the home buying process!!
Veterans united made my home buying process so much easier with there app. Their site allowed me to keep track of where I was in the home buying process along with the ease of document upload and discretion of what exactly was needed made life easy. The team themselves is very communicative and easy to communicate with whether it be via text, call or email a response is always moments away. Anyone who is designated to help you with which part of the home buying process you are in or with useful information for finally moving is a specialist with their part!
So glad to work with Veterans United. You've given us our forever-home.
The whole team made the pre approval thru home buying process easy and painless. The app is user friendly to upload and sign documents. The included insurance quotes that were embarrassingly cheaper than we were paying previously and for more coverage was huge!
Veteran United representative Mr.Cory was such a great person, took every step with constantly checked on me to see if I need help or if I understand everything correctly given professional advice. I would recommend Cory to all my retired Veteran associates and friends to use Veterans United, request Mr. Cory
Jason Lacey was a great loan officer
Our experience was great. The quick response and turn around time was impressive and questions were answered quickly. With the supportive process we were able to close 2 weeks quicker than estimated!
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I absolutely love working with Justin. Using my VA Home Loan was such a smooth process and Justin helped us again to use the VA IRRRL. My wife stated this was the easiest process she has seen. I highly recommend using Veterans United as a Veteran myself.
Clint Dunlap was very knowledgeable and easy to work with. He explained things thoroughly and always gave me updates. Clint Dunlap should get a raise! He went above and beyond to get my loan to close on time.
Katy and her team were very helpful throughout the refinancing process. Any questions I had were promptly answered and explained with detail. 10/10 would recommend!
We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!
You sent me an email that says my tax information is ready yet when i go to the website under documents there's nothing there.
Response from Veterans United
Hi Millard,
Thanks for calling this out. I’m sorry for the confusion. Getting a notification that something is ready and then not seeing it in your documents is frustrating.
I’d like to have our Client Advocate team take a look and help make sure you can access what you need. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!
Josh and his team are absolutely wonderful.
Tommy Purk made it possible for me to close in 3 weeks. Excellent work and very much appreciated.
My team was efficient and detailed. Prompt to respond and very thorough.
My son and I got into our new home in time for Halloween!
I felt very supported through every step of the process and that’s super important as a first time homebuyer.
Very good work
