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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,485 reviews
607 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,485 unfiltered reviews

Starting on Page 26 of 15,883. Return to Page 1

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

They were very patient throughout the whole process and explained every step till the closing.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Dustin and the team really impressed us. The communication was always there. The team really made this effortless for our family and we couldn’t be more thankful. We would absolutely recommend Dustin and the team. 10/10.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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4.5 out of 5 Stars

Very helpful when you needed questions answered.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Very pleased with Veterans United! Jeremy Patterson and Jeremy Landry kept us updated and aware of the process the entire time!
Kudos to the entire VU team…job well done!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

They were exceptionally helpful, making my experience seamless and helping me secure my loan.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Just some to think about, when someone said they will get back with you later on in the day, it would be polite if they couldn’t get back with you at least send a text to tell you sorry got busy.You Molly always got back with me but others no.No problem, people get busy.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Honestly I've known homelessness in my life, as a teen before the Navy and again after the Navy at a time I felt the VA had thrown me under the bus. Allot has changed in my life, I've consciously and often privately worked on myself, sowed allot of seed in the hope of a better tomorrow for many years.Then after about 17 years living in a trailer park I decided I'd had enough of the locals affecting my state of well being. Tired of watching them in my cameras getting way to close to my cars and property, constantly disputing my Sanctuary.And so I told my wife, let's buckle down and find a way to buy a house. At that point we were starting from scratch. So when I discovered Joseph Sepulveda of Veterans United I was full of hope. The level of Support is truly what made this happen.I believe Joseph was the pillar of strength I needed, and the reason I am a home owner today. Yes, I sowed the seeds and by the providence of God, Joseph was able to help make it happen on his end.My message to any Veteran who's thinking they have outgrown your current life, I encourage you to believe in yourself and in Veterans United to handle the rest.Because you can do this.
- Take a chance on yourself & the new life you deserve that's just around the corner.
- Peace

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Overall, everything was awesome. My team was amazing. Any question I had was met with a quick response.

headshot image of Matthew Brillhart

Loan Officer: Matthew Brillhart

NMLS# 2770542

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5 out of 5 Stars

They are outstanding. Had some hiccups Julie C. and Kat W. We're impeccable. Fought it to completion. Absolute pleasure to work with

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Torri gave us 110% and made sure everything went smooth with that long. My wife and I are extremely happy and thank God for her and her players with her.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

The process was good and Julia did an outstanding job keeping me informed and up to date on the loan package. I would recommend her for your loan needs.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

Our lender was amazing, and honestly was the main person who helped through the whole process Rob W. I would recommend him 100 percent

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

4.5 out of 5 Stars

Outstanding until near closing. Didn’t get CD and closing funds wired until late on Friday before closing on Monday. Need a couple days built in at the end for uh ohs.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Julie was absolutely amazing throughout the entire process of helping us get our home! She was so helpful, patient, and always there to answer any questions we had. She made the whole experience so much easier and went above and beyond for us. We are so grateful we got to work with her and couldn’t recommend her enough! Thank you so much for helping us get our dream home, Julie!

headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

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