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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,153 reviews
680 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,153 unfiltered reviews

Starting on Page 26 of 15,639. Return to Page 1

5 out of 5 Stars

Extraordinary service and commitment to us during our home buying journey

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

4.5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars

Despite all the obstacles everyone on all sides really helped out in all ways possible in an efficient and dedicated way.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

All of the staff we're extremely helpful and made the whole process much easier. I definitely had a great team helping me through everything, start to finish. And now I'm a new homeowner of a beautiful home.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

This is by far the best mortgage loan process I’ve ever experienced. Veterans United have streamlined the whole loan process reducing a lot of the stress and confusion associated with VA mortgage loans.
They use technology to keep me informed and on track throughout the whole process. I love the Veterans United app (It’s well thought out, intuitive and user friendly). Finally, the staff. From the initial inquiries all the way to closing escrow, the entire team was there every step of the way. They provided outstanding customer service, they answered all my questions and addressed all my concerns. I couldn’t have asked for a better loan officer than Ashley Palmer. She and her team are very knowledgeable and supportive of my mortgage needs. It really was a personalized service for my unique situation and they we’re outstanding.

headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars

Our experience with Bill Musick and the entire Veterans United team was outstanding from start to finish. They made what can often be a stressful home-buying process feel seamless, smooth, and surprisingly easy. Every step was clearly explained, communication was prompt, and we always felt supported and informed.Bill and his team consistently went above and beyond to ensure everything stayed on track, and their professionalism, knowledge, and genuine care gave us complete confidence throughout the process. We truly felt like more than just another client.If you’re looking for a lender who is responsive, trustworthy, and committed to making your home-buying experience exceptional, I cannot recommend Bill Musick and the Veterans United team highly enough. Thank you for helping make our dream of homeownership a reality!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Very friendly, easy to work with, quick to respond to questions and access to a lot of different resources

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars

I truly appreciate the Veterans United team, they made everything seamlessly clear and possible.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Good morning, l'm not a very easy person to deal with I have my issues, but John, Landon and the great team they have..Above and beyond the call of duty. They listen.,taught explained and supported throughout the whole process. Phone calls on the status of everything..I cannot leave out my agent Rachel she was patient, understanding and if there's a solution she will find it and make it happen. Thanks to all involved they really care..It shows their actions speaks louder than words..

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Have used VA loans several time in the past when buying a home United was best overall the people were friendly extremely helpful and responded quickly. Thanks

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars

While it wasn't perfect the effort and professional attitude was always present. We crushed thru a 15 day close so there were always going to be hurdles. But we succeeded as a team and I never I was being disrespected or ignored. Justin and Daniel were great

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

I had a great experience working with the team at the VA. They helped me every step of the way. I greatly appreciate the support they gave me

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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Experience first-hand why 374,206 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

The entire home-buying process was surprisingly smooth and easy. The team at Veterans United was always there to answer my questions and expertly guided me through buying my first home. I highly recommend them to my fellow Veterans!

headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars

Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars

Jon and his team were great! They kept me updated throughout the process and explained every step along the way. There was some confusion towards closing but the team was able to iron out the issues and we were able to close! Everyone I interacted with was polite and willing to help me no matter what the need was!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Malachai and team was truly great to work with. The team made this home buying experience very easy. Highly recommend this team to everyone. Thanks Team!!!!!!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

My team consisting of my loan officer and realtor was exceptional.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

From start to finish we’re great. Not only in the home purchase, but all the bells and whistle’s too.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Nick and his team were absolutely phenomenal !!!
Nick made the experience stress free and all we had to do was complete our "to do" list and follow his directions
Nick was always there to guide us and ended every conversation with "if you have any questions-call me."
He always made himself available and EVEN SHOWED UP AT OUR CLOSING !!!
THANKS Nick and THANK your team as well !!!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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