Title: Outstanding Home-Buying Experience with Veterans UnitedI cannot say enough positive things about my experience with Veterans United, especially the incredible loan team, Tony Stephenson, Rachel Gray, Gabby Gawronski and Credit Specialist Ryan Branson.As a first-time homebuyer, I went into this process expecting it to be stressful and overwhelming. I had heard plenty of horror stories about buying a home from the financing process to the endless paperwork and everything in between. Thankfully, Tony and his team completely changed that expectation.Their service was absolutely remarkable. They were incredibly attentive to my needs, always available when I had questions, and consistently responded to my calls, emails, and texts almost immediately. They never made me feel like I was asking too many questions or being a bother. Instead, they made sure I understood what was happening every step of the way and always made me feel like my home purchase was a priority.Buying my first home was a major milestone for me, and having a team that was knowledgeable, responsive, patient, and genuinely invested in making the process as smooth as possible made all the difference. Tony and his team took what I expected to be a stressful experience and made it as easy, convenient, and enjoyable as it could have been.I truly appreciate everything they did to help me get to the finish line. Their professionalism and dedication are a huge reflection of the kind of service Veterans United provides, and I would highly recommend them to anyone, especially a first-time homebuyer.Thank you, Tony, Rachel, Gabby, and Ryan, for making my first home-buying experience such a great one! You all were absolutely amazing, and I am incredibly grateful for your help throughout the entire process.Regards,
Maurice P.
Sara, Jeremy, and Chloe were all very helpful, friendly and understanding. Working with Sara was like working with a good friend or family member, and I always felt like I was taken care of.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Super easy to work with them! They kept us up to date with every step and very clear with information they needed! Highly recommend with how easy and fast it went!
I loved how corey &’ dawn helped me I still cannot believe it ! I’m a home owner thanks to my team and I will highly recommend THANK YOU 🙏 for helping my family find our home
Dustin and the team are amazing. Made my first home buying process as easy and stress free and possible. Thank you for everything and I’m happy to have you in my team.
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Marty and his Team were a pleasure to work with. They replied promptly to my many inquiries and provided timely updates as my refinancing application progressed.
Very helpful and quick process. Full of knowledge
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Ellis Carter's team helped keep us on track and helped explain news solutions for set backs that we encountered in the process of closing on the home.VU was a good tool w a straight forward app that I appreciated!
I can't thank you enough "Team O." for being there with, and for me, through this challenging journey of refinancing my home. I also needed to take over everything from a divorce decree. I was so mentally overwhelmed when I called Veterans United. I had talked to other lenders but communication was lagging. I was a bit frustrated while trying to stay hopeful. I had prayed that someone would just hold my hands, and help me get this done. Of my goodness, this team was the answer to my prayer. It has been so surreal. From the first call and spoke with Lauren L., I felt relieved. She was calm, comforting, told me what to expect moving forwards, kept in touch until I was in the next step. Then, the rest of my team/family, Shelby W.- Kenzie T.- Rachel G.- Shae C., you were sooo amazing. Even the way you helped me stay focused and calmed, when the ex tried to give a hard time at the last minute, that was so appreciated. I didn't feel like a number or just a customer. I felt like family. You gave comforting words when I needed it. You didn't have to, but you chose to. I don't have the words. You guys kept me updated on everything going on, even when someone had to be out of town but others took over... I was able to close in so little time and effortless. I have already tell others about veterans United. l will continue to do so. I cannot thank you enough 🙏😊
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Ben Choi and Amanda Jennings were amazing throughout this process. They were responsive, efficient, and always worked through any challenges that presented themselves. Top shelf service!
Candy and her team made me feel comfortable and informed during the entire process.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Everyone I worked with was friendly and knowledgeable. They were very on top of everything going on and able to answer every question I had.
