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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,432

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 426,432 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Robert Doran and Crystal Kultala were an awesome and knowledgeable team that know their craft. They expeditiously process all aspects of your loan keep you informed of what they need to proceed. I recommend them to anyone VA qualified.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Great team and great service! Definitely helped me all along the way. And worked with my needs!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Joe Graham

Loan Officer: Joe Graham

NMLS# 1577805

5 out of 5 Stars
Would Recommend
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Needs a loan and you are a Vet, these people are quick, fast and efficient.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond to insure we understood everything about the loan process and our every option. James and his team are the greatest! I would definitely recommend using Veterans United everything was a breeze!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Communication was not great when I had questions for my mortgage team or concierge but in the end I got the house that I wanted.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

I’m truly thankful for Veterans United they have made my dream of homeownership come true. The Team worked with me to help me know what I needed to do to accomplish my dream. The Team together made this process smooth. I will be definitively recommending Veterans United to other veterans who are looking to purchase a home.

headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

4 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Overall I do not believe another company could match the professionalism that my wife and I received from Veterans United. It was almost completely stress free, which I have only heard horror stories from others about their home buying experiences. When I buy another property or refinance my current home, I will definitely be in touch with Spencer again!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

I couldn't be happier with the service I received from Kyle and his team in San Antonio! My house had every setback and delay possible to complete (new build) and Kyle, Bianca, and Keagen were on the spot with information about my loan along the way. I never felt alone or neglected even when setback started at month 4 and continued for the next 11 months! They set me up and kept me going for the duration and I can honestly say I wouldn't have purchased the house if it hadn't been for their great attitudes and pursuit to provide me the best experience a homebuyer should have. Start to finish, Veteran's United and the San Antonio team made my dream of retiring in my newly built home a reality. My life is better because of them! Please, do your research, but you'll find that Veteran's United is everything the commercials and ads tell you (and they didn't pay me to type that!). If you're a vet like me and are ready to find a great team to take you to the next chapter, chose VU and do it right. Thanks again Kyle and team; you made my dream come true!
P.S. I would be more than happy to share my complete experience and journey with any other vets out there. Maybe my experience would give them the satisfaction I now have after going through the process.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Thank you all so much for making our new home purchase go so smoothly. I truly appreciate you!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

Overall a great experience. Veterans United was very user friendly both in regards to the personal assistance from the team and the portal. I will be recommending VU to all of my serviceman friends who are buying a home

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

I was NOT expecting an exceptional guitar strap as a parting gift, holy cow! It's beautiful.

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

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5 out of 5 Stars
Would Recommend

They made the process so easy!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

If you are veteran and wanting to purchase a home, Veterans United is the most professional VA loan institution I have worked with.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

4.5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Overall, it was a great experience. My only complaint would be I felt as if a few times when we needed our team the most it was a bit shorten. We sometimes felt like our worries or problems weren't a big thing and felt discarded. This wasn't an everytime experience very few times. Again overall it was a great experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

More Reviews

See all 426,432 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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