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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,211

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 416,211 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

You guys always do an acceptional job and make the stress of buying a home much more streamlined and easy to understand.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Being first time home buyer, I was super confused by most of the process, but Misti, Codi, Abby, and everyone at Veterans United helped break down every step along the way. They were even praised by the title service I used (Elite Title svc, Gadsden, AL) for having the smallest and easiest packet they've processed due to the E-sign capabilities provided in the app.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Could not have had a better experience. Very happy with the help I received and I can’t say I would have a house rn if it wasn’t for the amazing team working hard every day for me.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Chris and Greg were awesome!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
Photo submission from Clyde F.

I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

We had a great experience working with Jon and his team. They were professional and quick to respond!
They also sent the most wonderful house warming gift, that brought us to tears!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Michel L.

Veterans united should be every veterans and service members first choice. Great company to work with.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

2.5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

For anyone buying or selling a home, I highly recommend Veterans United. They are extremely professional and personable. They know what to do, when to do it, and how to explain everything. They emphasize the importance and promptness of different documents needed and relayed this information to us. We had a totally stressless purchase. Awesome

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

My team was outstanding: Joe, Susie, Rob, and Emily. A big shout-out to Rob, my loan coordinator, who went above and beyond in answering questions and helping to keep the process on track. For a first-time home buyer, this was an easy process.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend

Absolutely an amazing team that helped me through every step of the home buying process

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Overall a great experience. Everything was done smoothly and quick.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4 out of 5 Stars
Would Recommend

This is our second time using VU and we would recommend to anyone.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
Photo submission from James R.

Tom and his team are a godsend. Every step along the way they were there for me. Explained to me why certain documents were needed and the lending process in its entirety. Would definitely recommend tom and his team without a second thought

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

The team was very helpful and shared their experiences throughout the process.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

More Reviews

See all 416,211 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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