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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,359

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,359 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

3 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Thank you all! This made getting a home so quickly and easy! It was a pleasure to work with them! If I would have known how easy this was I would have done it years ago!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Thank you Rob and Teams!!!! I am so grateful that you help us to buy our first home. I am forever Thankful!!!!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Overall, the best experience I’ve had on sourcing a mortgage.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Kenny, Curtis and the team did an amazing job of helping us get into our new home. If we needed anything, they were there are ready to respond quickly. They were very good about checking in with us and ensuring we had everything that we needed. They were even awesome enough to send a little care package for our puppies before we moved in. The entire team did great work from day one and made the entire process easy and as enjoyable as homebuying should be. Thank you to Kenny, Curtis and the team for all of the hard work and effort you put into making our move a success!!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend

For all my active duty/veteran brothers and sisters out there, I highly recommend Veterans United. They made my first time home buying process smooth sailing with there at the ready, informative, and courteous staff. Now because of them I’m officially a first time homeowner in my dream house. Thank you Veterans United.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

My whole experience with Veteran United was like a whirlwind....even with minor hiccups and a few setbacks..We still were homeowners in a twinkling of eye it seems. Truly a wonderful stresses journey. A job well done...special shout out to Mr Patrick Richardson who on times off reached out to keep me posted on what was happening with our home purchase.....to everyone the credit , underwriting ,and the concierge departments....WELL DONE......THANK YOU.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Veterans United made the home loan process a quick and easy process. Our loan officer Danny is the best! Excellent service Danny! And thank you!

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

This is my second time buying through Veterans United. Even though there was so much work that had to be done to get into my new home, my dream became reality. My team was amazing! Thank you.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Veterans United really took care of my needs - provided great support through my home buying journey - can’t say thank you enough!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
Would Recommend
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Emmy, Jordan and every member of the VU team het my highest praise

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

My Veterans United team was all in to help me buy my home. Exceptional Realtor, mortgage brokers and concierge. The VU team kept me informed every step of the way and was highly prompt about with all business matters. I will do business with VU again!

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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4 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend

I Had the most amazing time working with VU. I would 1000% recomend to anyone thinking about it. Everyone on the team goes above and beyond for you and there are so many personal touches that go a long way. I never once felt like a I was working with a corporation and just a number like some places can make you feel but truly like part of a family. I never felt presured into anything and I felt looked out for at every step. They really help you save money and offer so many resorces. If you are thinking about working with VU just do it you will not be dissapointed!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

They did a fantastic job everything was fast
And with Colin Flanagan and his loan team they worked so fast and very efficiently, especially with my realtor, their communication and work ethic was just awesome. Thank you very much!!

headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

1 out of 5 Stars

It started out great with Veterans United. I am building a new house (most of it myself) and I had different construction loans with local banks to fund the construction. Veterans United advertises a "construction loan to perm VA mortgage" on their website, which interested me. I told them everything that they needed to know about my self-build (cost, invoices, loans to be paid off/etc and they said that it all made sense and they do this all the time). Long story short, it took me 4+ months to actually "close" with them, meanwhile my interest rate went up more than 2 full points. I was scheduled to close on 3 seperate occasions, only for Veterans United to pull the plug at the last hour because they did not have their house in order. They couldn't agree between their various internal departments (closing, underwriting, etc) and made numerous mistakes that cost me $. They had to find new title companies on multiple occasions because they did not take the time to all review my loan application and understand the details. This is not a company to close with if you have anything out of the "norm" because they are more focused on quantity over quality.

Response from Veterans United

Lucas,

I am so sorry we let you down and appreciate the time you took to share this. If you'd like, our Client Advocates are here as an extra line of support for you when things don't quite go as planned. You can reach out anytime to discuss your experience and we'll be here to listen and help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

We are so thankful for Veterans United! they really made it possible for our dream of being homeowners to come true. My family is so happy in our new home, and it wouldn't have been possible without the amazing team at Veterans United.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Throughout this process ,Rachel and her team have made this experience very graceful. I will never forget either of you!! I would definitely recommend Veterans United to my friends and family!!! Keep up the great work and have a wonderful holiday!!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

More Reviews

See all 424,359 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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