Kedric Busch was superb throughout the process. His excellence was noticed by our attorney and our realtor, as always on the top of the game.
Great experience. Worst thing was the scam mail and calls pretending to be veterans United. Made it very difficult to trust who I’m talking to.
Thanks to Matthew Gandlmayr and Landon Bellamy!!! Owning our 1st home is truly a life changing experience. Your entire Veterans United team went above and beyond helping Remond and I during the entire home buying process, setting up our utilities and moving. We are so happy we selected Veterans United to assist us during this home buying process.
Overall the experience was good and veterans united was very responsive. We are in our new home on time and everything worked out. The online portal is an awesome feature. We would probably use VU again.There are some things that can be improved -We qualified for a military grant in our state. But about halfway through the process was being told by veterans united we couldn't use it due to our locked in interest rate. I ended up reaching out to the state myself and pushing and questioning veterans united - turns out I was correct and we were able to use it. I'm not sure where the disconnect was.We had an appraisal that was passed and clean only for it to be revised by the underwriters after realtors had already been told it was clear. Our loan office pushed back for us - but wasn't getting a response from the underwriter. I asked to request a waiver from the VA but was told no no- we will hear back from the underwriter. A week later no word- and turns out the underwriter was on vacation??! Two weeks later we submitted the waiver and was approved the same day. Seems all that delay and stress could have been avoided.We used a VU realtor because we were told we received a small credit. Turns out that isn't allowed in our state- we should have been told that up front- veterans united did not have accurate information.
Anne, Cara, and Sarah couldn’t be recommended enough. My family and I ran through many bumps in the road throughout this purchase from changes with my job, credit issues, and appraisals. No matter what was thrown at us, they had so much patience and never gave up on us. Because of them, we were able to close on our home and start a new beginning. Thank you so much
To apply for a loan through Veterans United was the greatest thing for me. My wife and I are over whelmed with joy and grateful .I thank each and everyone there for helping us make our dreams come true. Seth and his team made our home buying process such an awesome experience and I encourage anyone who's in the market for a home to try Veterans United FIRST
Great job!
Taylor is phenomenal! Man of his word.
I can't believe how fast and easy this was this time because I've bought a house years ago and it wasn't this fast and easy.
We had a great experience with Bailey and Seth. Their customer service was outstanding, and they went above and beyond to help us. Truly grateful for their support! Our first home buying experience was seamless
Wish I would’ve known to hold off on insurance until closing date was established. Had to jump through hoops to redo policy.
My experience with Veterans United was a great experience. Travis Ward was great to work with. Travis always answered my questions always kept me informed and up to date. I have nothing negative to say about my experience with Veterans United. It was smooth stress free and great learning experience on the home buying process.. Thank You Veterans United
Heidi at VA was the very best!
The experience was FANTASTIC with Veterans United. Being a first time home buyer, I was worried that I would miss something or do something incorrect, but Veterans United made it so easy to understand the process and help me close!
Everything was great.
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Veterans United truly makes the home-buying process smooth and stress-free. From start to finish, they handle every step with professionalism and care, breaking everything down in a way that’s easy to understand. What could have been an overwhelming process was made simple, quick, and worry-free. For fellow veterans looking for a team that understands your needs and has your back the entire way, Veterans United is an outstanding choice.
Craig Anderson was absolutely phenomenal! We've already suggested him to three of our friends that's going to be looking for homes in the next year or two. Our realtor is very hard to impress and she was blown away by the dedication Craig had as well. Life is stressful enough as a disabled veteran, Craig took away so much stress from my wife and myself through this process. If there was a way to recommend him for employee of the year we would!
Everyone was awesome to work with. Very present and helpful!
