The team we had were exceptional. They went above and beyond to keep us informed of what was going on and to keep us on track for closing. Amazing job guys and thank you very much!!! Would highly recommend VU, especially Brett Schaeperkoetter, to any vets looking to purchase a home!!!
Lance Hopper and Julie Cute were amazing! Thank you for your hard work and helping take away some of the pain of buying a new home. I’ve purchased many homes before, but this was a great experience.
Brandon is one of the most professional people I know. The hoops and lengths he went for me and my family are unparallel. Thank you Brandon and your team!
To apply for a loan through Veterans United was the greatest thing for me. My wife and I are over whelmed with joy and grateful .I thank each and everyone there for helping us make our dreams come true. Seth and his team made our home buying process such an awesome experience and I encourage anyone who's in the market for a home to try Veterans United FIRST
Communication is great. No false ads they give you time to make the right decision and they work with on getting what you want and what matters to you.
No surprises! Great communication throughout the process.
My experience with Veterans United was a great experience. Travis Ward was great to work with. Travis always answered my questions always kept me informed and up to date. I have nothing negative to say about my experience with Veterans United. It was smooth stress free and great learning experience on the home buying process.. Thank You Veterans United
Very quick and helpful. Always had answers for all my questions. They made it a very easy process.
My team at Veterans United are amazing! Karol, Amanda, and Kelsey made me feel like family and put me at ease from day one. This is my second home I have ever purchased and they made it an easy and streamlined process from the very first hello how are you. The dedication and personal communication that I received from this team is unparalleled from anything I have ever experienced. I cannot speak highly enough about this group, and all of my family and friends know how awesome you guys are!
If I had a chance I’d invite the whole team over for a drink on the house!
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It would be better if I had on time closing, but overall it’s a nice company
Craig Anderson was absolutely phenomenal! We've already suggested him to three of our friends that's going to be looking for homes in the next year or two. Our realtor is very hard to impress and she was blown away by the dedication Craig had as well. Life is stressful enough as a disabled veteran, Craig took away so much stress from my wife and myself through this process. If there was a way to recommend him for employee of the year we would!
Chris Campbell ensured that I understood every step and all details of the process. If I ever needed anything or had questions, he and the rest of the team responded quickly. Thank you, Chris, Edgar, Cole, and Robin!
I would totally recommend Veteran's United. Tim and his team did such an excellent job!
Overall, the process was fast. The team was great. All of the Criticisms had to do with the underwriters. I wish the underwriters kept track of what had already been asked for so that I'm not sending the same documents more than once. It also felt rushed towards the end, and I was left with closing costs that I didn't have enough time to prepare for with so many extra expenses I had in my budget. Next time, you could let the buyer know upfront that if they're in an apartment that the cost to break their lease will be paid in full on closing day and not wait until the day before to break the news. Other than that, my experience with the loan officer Andy miller and the loan coordinator Erin was a positive one.
