My experience was very positive.
I expressed my needs and my Loan team were on it. United Home Loans took great care of me.
Shout outs to Daniel who got us started when we thought we were going to NC, Tanner for jumping in at the middle when we were suddenly going to LA instead, Chris from services, and Jordan who helped finalize the deal. Best team!
Great team!
Rachel was really amazing. She answered all of my questions, and if she didn’t have the answer then she would go find it for me and tell me. Rachel interfered for me when there were stressful situations while purchasing my home and it really means a lot for me that there are people like her actually looking out for Veterans. At the end of the day Justin and his team got in the way of what I thought were people taking advantage of me but we worked it out like professionals and got the mission completed.
The only issue I had was sheer volume of documentation I had to provide - especially with the underwriter's request for the different versions of income proof and also that my wife had to write a handwritten note saying that she would be living in the home with me. The last request was especially ridiculous. The team, Brandon, Bronson, and Nate, however, were excellent.
will come back again!!
Everyone made the process painless.
Everything went great, the process was smooth and timely. Thanks again.
Highly recommend VA for a home loan made a thing that was scary very easy!!!
Thanks everyone , that I was in contact with you treated me like a human being, that is rare and I know as long as you are at Veterans United, you do me one more favor! That is when you move up in your chain of command and train new members of your team that you share this wisdom that you all hold
Thank you
Stephen and his team were an absolute dream to work with throughout my home buying process. They made the process extremely smooth and a lot easier than what I was expecting it to be.
I'm so thankful to have you all support me through this even as I lost my eyesight! I could not have done this without the support that the team from Veterans United put together for me.
Rain or shine, Day or Night, Work week or Weekend; the team from Veterans United was there for me no matter the challenge or obstacle they found a way to get this through and me into a home where I can receive the medical care I require.
Here's to a new home an the hope of quick and timely surgeries to restore my sight and fix my broken back.
You all are unbelievable... you are awesome!
Respectfully Submitted,
Wilson, W. P.
GySgt/USMC
SFC/ USASOC ( Retired)Mortis Sic Semper Tyrannus
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Joseph and the team at Veteran’s United made the home buying process seamless from beginning to end. The online system was user-friendly and made uploading and signing documents incredibly easy. Our questions and requests were always answered in a timely manner. We couldn’t have asked for a better home buying experience. Thank you, Veteran’s United!
As a first time homebuyer, the team at Veterans United helped to make the entire process so easy and painless. Whenever I had any questions or concerns, they were always available to answer promptly. With their help, I always felt like i knew what the next step was and felt prepared. I can’t thank them enough for making my homeowner dream a reality!
Kelly Bivens , Carly Ogan , Annie , and Stephen from the credit team, were all EXTREMELY knowledgable, kind, helpful and professional. They stuck with me throughout the entire process and literally held my hand through each step. They answered every question and didn't pressure me to do anything. I felt comfortable working with them from the start-- & being a first time home buyer this meant the world to me. Such a unique and enjoyable experience , one that I won't soon forget. Best customer service in the world, hands down.
Dava and her team were awesome. VU matched a more competitive offer from another lender in less than 48 hours. Seamless process.
