Everyone that we have had the honor to work with was amazing. I would recommend Vetern’s united to everyone that is in the market to buy a home.
Just was not happy with Halie. I don't feel like she took a real interest in making sure everything we sent was what she needed, and it seemed once she received what we sent it would show up as completed so we took it as everything was completed in the app, next thing we get, something wasn't there, or not the right things she needed and there was not personal connection, just back and forth through email. Everytime I called I would get a recording to reach out by email and someone would contact me before the end of the day and them we would just get another email.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
Amazing from the first step to the very last and beyond !
Tim and Dika were amazing and very helpful.
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Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
The process was very easy. I was kept well informed and every question I had was promptly answered.
2nd mortgage service was above expectations. Would refer to friends. Thank you very much. Mike
My overall experience with Veterans United was excellent. The process was smooth from start to finish, and the team made everything clear and straightforward. As a first-time homebuyer, I appreciated how organized and transparent they were in explaining every step. They truly lived up to their reputation for supporting service members and veterans through one of life’s biggest decisions.
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Matt and team were exceptional. Prompt with responses and answering queries. The process was a breeze!
The Best!
I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.
Met every need and question I had. 10/5 would recommend!!
Easy and painless
