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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,221

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,221 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I highly recommend this team. They’ve been incredibly helpful in crafting a plan to achieve my goals and offering guidance throughout the process. I’m confident that they can assist anyone else in reaching their desired outcomes.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Very thankful for all that you've done to make this process easy going.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

All military personnel transferring should use veterans united.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas G.

this team was outstanding, anytime i needed anything or had any question they were there almost instantly with an answer. the 5 years i was in and the 6 i have been out of the Army i have never had a process go so smooth this team is my A Team i will be recommending them to everyone of my friends and family 100%

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I would recommend veteran United to all my friends and also Tommy and Cristian to meet their housing needs they assisted me so many times in getting into my portal to Finnish my loan. Thanks Tommy and Cristian we appreciated what you did for us. We feel like you guys are part of our family!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

I will absolutely be using veterans united again. They made is so easy and made me feel like family.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Veterans United was a delightful experience. I would gladly recommend them to a friends and family.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The whole team was awesome, we are so grateful to have them. They made our first time buying a home a pleasant experience. They pretty much took care of everything and made sure I have the information and tools that I need to make the process as smooth as possible. Again, my family is grateful to Matt, Max and their whole team.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

My team was the A-TEAM, people that were committed to help me understand every step of the process. I’m a first time home buyer and I felt like this was my 3 time buying an house because everyone person took the time to explain every step of this process. I’m glad that Josh Jennett team was in my corner to guide me.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend

This would be the third time I’ve used VU in the past 15 years and they have always come through as promised.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
Photo submission from Gerald K.

Everyone were very helpful and ready to go the extra mile to get things done! We were traveling and were able to get most things done on line. Thank you again for the great job you did for us!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

This team and the experience was as painless as it could be with all the negative circumstances that everyone was confronted with. They all stepped up and stay positive and highly professional. I couldn't have asked with better people to work with. I will be recommending Veterans United to all my family and friends. I appreciate everyone's help. Thank you!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

2.5 out of 5 Stars

a lot of back and forth. was set to close on two occasions but postponed on the day of. other than that everything was fantastic

Response from Veterans United

Hey Mauricio,

I really appreciate you taking the time to share your experience. It sounds like there were a couple of frustrating moments leading up to closing, and I’m sorry we put you through that back-and-forth. Having to reschedule—especially on the day of—can really throw a wrench in things, and I get how disappointing that must’ve been.

That said, I’m glad to hear the rest of the process went smoothly for you. If you’re open to chatting more about the delays, my team would love to connect so we can take a closer look and learn from what happened. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re here in the office from 9 a.m. to 5 p.m. Central, but feel free to reach out anytime.

4 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

I do wish to extend my thanks to our Coordinator Jaclyn. Thank you for persevering with us mortals (I had a lot on the plate).Change of Geography, Family on East Coast while I steadied the ship on West Coast
Command Changes and Letters, in all retrospect, you kept me straight where it was needed. Thank you for being honest with process with Veterans United and keeping me/us on track.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

VUHL was a pleasure to work with. I have utilized other lenders in the past and VUHL has lived up to their reputation. I was 100% pleased with the customer service and treatment I was given. Communication was on point, all staff were very personable, friendly and made you feel like they wanted to help you in all ways thru the process. I would highly recommend VUHL to any veteran looking to purchase a home. Thank you!!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend
Photo submission from Roger S.

Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Outstanding Support all the way until closing!Thanks to everyone.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend

Great work by Mike and team . Mike is on top of his game

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

More Reviews

See all 430,221 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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