When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
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Everyone there is so nice and helpful.
Exceptional service! Despite a few hour time difference the team always got back to me in a timely matter and kept me updated every step of the way.
This is the second time that Clayton has helped me and both times he was awesome. Taylor and Brayden were great too. I will be back again.
Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
This is my second mortgage with Veterans United and both times the loan officers made it easy and were on top of things throughout the process. All involved were easy to contact and their response was excellent.
If I could rate Jerry and his team higher than 10, I would! I’ve used Veterans United several times in the past and they have made it a pain free experience to obtain a home loan or refinance.
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John and Team were fantastic! Very helpful throughout the whole time.
I was not happy with all the delays in closing and No one was able to provide me with a clear answer regarding my property tax exemption .....It went unexplained until closing day and If the proper research was completed the delay in this matter could have been avoided
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
My loan officer, Randee, was the best! Great communication, very responsive, explained everything.
