easiest major purchase ever
I was very grateful that Jake Force was my loan officer. He went above and beyond what anyone could ask.
I would absolutely recommend Veteran's United, in particular the team that aided me through my home purchase. Thank you Kyle, Alyssa A., and Nichole
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
Genuinely the easiest closing we've ever experienced. I cannot believe how streamlined the process is, and Miguel & his team worked seamlessly with our agent, Lissa Navarro. We felt informed the entire process.
If you are in need of obtaining a loan from veterans, I would highly recommend VA
My team at Veterans United did a wonderful job getting me financed. Joe and his team were on top of every detail and I had a smooth closing. I would highly recommend Veterans United to any Veteran looking to buy a home. John D.
Great experience
Jacob and the entire team made this first time experience a breeze. Thank you all.
Mr Aaron McMahon was our agent and he made this process easy and smooth! Whenever he needed something, he was always patient and understanding! We greatly appreciate him!!
Charles and the team were very patient and informative when I had any questions or concerns. Charles listens to my plans and executed perfectly.
Ashley Stratman is the absolute best!
Made the whole process super easy. Not the first time I've dealt with Veterans united and have nothing negative to say. Amazing team!
John and his team were great! Second time around with them and it just gets better!
Ready to see for yourself?
Experience first-hand why 376,853 homeowners give us a perfect score!
Derek is the best. He has helped me with a few different purchases and refinances now, and I wouldn't dream of calling anyone else.
Had an amazing team, they answered every call and text message.And still making sure we are being taken care of today.Looking forward to using y'all again
Buying your first home is stressful. From the minute I called Veterans United home loans they made me feel at ease. Their team goes above and beyond to help you not only finace your home, but they help find the best real estate agent to help you find the home of your dreams. Their whole team took the time to explain everything regarding my VA loan to me. To all my fellow Veterans who are in the process of buying a home, or refinancing a home I highly suggest you call Veterans United home loans. I had a great experience with them and you will too.
I received an email telling me that I could log in and get my electronic payoff statement. But when I log in, I can't find the statement. Not very user friendly!
Response from Veterans United
Hey Michael,
I'm sorry to hear you had trouble finding your payoff statement. I can understand how frustrating it would be to receive an email saying it's available, only to log in and not be able to locate it.
Your feedback about the experience not being user-friendly is appreciated. Accessing important loan documents should be straightforward, and I'm sorry this created extra hassle.
If you're willing, please reach out to me and my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically responded to the next business day.
Sincerely,
Claire S., Client Relations Manager
Working with Emmy and Jenny on my VA loan was an outstanding experience from start to finish. Buying a home is stressful enough on its own, and navigating the VA loan process adds another layer of complexity — but these two made it feel manageable every step of the way.I've been working with Emmy for almost two years in my search for the right home, and in all that time she never once failed to impress. Her skills are simply beyond reproach. Any question I had, she had a clear, confident answer — and the same goes for Jenny throughout the loan process. I never felt like I was being passed around or given vague responses. They knew the VA loan process inside and out, and that expertise gave me a lot of peace of mind during what can be a pretty nerve-wracking time.On top of that, they were incredibly responsive. I'd send a message and hear back quickly — no waiting days to get a simple answer. That kind of communication makes a huge difference when you're in the middle of a home purchase and timelines actually matter.They also did a great job of keeping me informed without me having to chase them down. Important updates, next steps, things I needed to know — they communicated all of it proactively. I always knew where things stood.If you're going through the VA loan process and want a team that actually knows what they're doing and treats you like a priority, Emmy and Jenny are the ones to call. I couldn't recommend them more highly. Just a great all around job.
