Everyone I dealt with was professional. They also understood how new I was to the process and were patient with me.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
This is the second time I have used them and they truely work with you
Dan Hopkins and his team are the best at what they do. Every question we(the wife and I) had they answered. Every problem that arose, they tackled and overcome with a solution. I would highly recommend Veterans United to anyone, especially Dan Hopkins and his team.
Benji has been beyond helpful in the whole process of us purchasing our first house. He also was onto of when the rates dropped to initiate our refinance to take advantage of the lower interest.
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Communication via the app made documentation signing easy to stay on top of.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Brandon and Amy helped me with a seamless refinance. 10/10
Jeremy and his team are the greatest
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They do all the work for you. And are courteous an knowledgeable
I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.
Michael went above and beyond for us. We are eternally grateful to Michael and veterans United. Would definitely recommend to anyone, they truly care!
Veterans First should be their slogan. Benjamin’s team were a tremendous team to work with from the beginning to closing on our new home. They answered all my questions and responded to my emails in a timely manner. I strongly recommend this company.
The home buying process through Veterans United was seamless and easy! Everyone is great to work with and making virtually everything online made the closing fast and easy!
