Very easy and comforting. She made us feel better with the process.
Adam and Levi did an amazing job! I would recommend them to others and even recommend my own mother, who is currently going through the process of getting her own home too.
The process of getting a loan was amazing all my questions were answered. The staff is very knowledgeable, and professional at all times.
Very professional and responsive. Walked us through every step so we always knew what to expect. Provided very helpful videos. Would highly recommend Veterans United and Dave Buchner.
Went well last time. Critical process failures this time, but they ultimately stood by their work and made it right. In some ways this is more telling. Every organization has hiccups, not every organization has integrity.
Response from Veterans United
Hi Stephen,
Thank you for recognizing both the challenges and the resolution in your experience. I’m sorry for the hiccups along the way, but I’m glad to hear you felt we stood by our work and made things right. Your note about integrity means a lot, and it’s something we’re always striving to uphold. If you’d like to share more about where the process broke down, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
We had such an incredible experience as first time home buyers with Veteran’s United! Our team was amazing and they helped us through every part of the entire process!
Awesome isn’t enough to explain Lance, his team, or anyone else at Veterans United! Everyone on the team were all on the same page, even down to the minute of big time decisions relating to closing. I had Lance close a loan for me getting into my first home 4 years ago and he knocked it out of the park so obviously the only team I could trust to land me into my family’s forever home was Lance and his crew. That’s exactly what they did and I can’t thank them enough or explain how great of a team they have. 10/10. 5/5 stars. If a 20% tip is what I could give them, I’d give them 110% because they give nothing less than that. I can’t speak higher of Lance and everyone on the team and I’d recommend Veterans United to anybody I know! I’ve used them before and if I need any assistance relating to my home in the future, I know exactly where to go.
Chance Mullins and the rest of the team did a great job. They addressed any concern that we had and made the process smooth and easy. Got a great deal and a great new home. Thank you Veterans United!
Great experience! Everyone was so helpful!
This is my second time financing with Veteran's United. I liked the smoothness and ease with which my financing proceeded, both times. Luke and Kate, my team, both provided EXCELLENT customer services. Never had to wonder where I was at in the process. Any questions I had along the way were answered quickly. It was like working with Batman and Wonder Woman. Hopefully this home will be my forever home. But if I find I need to buy again, I'll be back for round 3 with VU. If you're considering VU for your financing, take the leap - you'll be glad you did!! (very satisfied, repeat client)
This was our third time buying a home, and it was by far the best experience we've had. Andy and his team knocked it out of the park by quickly answering every question and easing our minds with every concern. They were relatable, always available, and very proactive. I wouldn't want to buy another home without them.
Ready to see for yourself?
Experience first-hand why 351,357 homeowners give us a perfect score!
Jeremy and Kim were great to work with during this experience. They were always there to answer any questions my wife or I had. Good experience.
