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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,532

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 421,532 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

You all are fantastic and and great pleasure to work with

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

1.5 out of 5 Stars

I’d never use or recommend Veterans United again. I went with Veterans United because I thought that they’d understand my situation(active duty) the best. The team seemed ill prepared and and would only review documents right before they were needed. Since I used a VA Loan there were additional requirements that were needed and weren’t caught until the last minute. Therefore, wasting additional time and money which caused the closing to take an additional month. I was lucky enough to be stateside because I had to do a lot of prompting to get any update. I have purchased two homes before and this team was the the most inefficient and amateurish.

Response from Veterans United

I’m so sorry, Samantha.

This is not the impression we want you to leave with. Your feedback keeps us honest about how we’re doing so we can make it better. Our Client Advocates are here to listen and help.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Terri Behrens and her team made buying a house easy and effortless. We highly recommend her and her team!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Veterans United will ensure that buying a house is seamless and stress free.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Please continue to do all you can for us Veterans, it’s very hard for some to make the transition from Military to Civilian l life and learning all aspects of buying a home is something the the military just don’t prepare our Soldier’s for. A seminar ones a month would help, this could be coordinated with our out process procedures on Fort Hood. I would be honored to help put it together if you consider doing it. One’s again thank you”

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Overall, the people made this home buying experience very easy even though it was no easy feat to close on a house in 30 days.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

The Team is AWESOME!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

First time home buyer and heard so many scary stories that happen during the home buying process, but not with Veterans United Home Loans. It was a seamless, I was always informed, and had a great support team that was there every step of the way. I would definitely recommend Veterans United Home Loans!!!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

I really appreciated how courteous everyone from Jake, Kaitlyn, and everyone else I worked with at Veterans United was. As a first time home buyer they answered all of my questions and worked with me around my crazy schedule whether is was in training or just working third shift.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Everybody was very kind and professional. We appreciate everyone involved.

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

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5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

3.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

I've avoided buying a house due to all the horror stories I've heard and witnessed for 55 years. For such an involved process this was really quite easy going. Travis, his team and outside business providers were all WEAPONS GRADE OUTSTANDING!! Now begins a whole new chapter in a completely different lexicon I never expected to be involved with! There are not enough words to fully describe the accolades this group of individuals are deserving!!!! Again, I've had a harder time buying a car. Thanks to ALL of you!!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I truly cannot express how helpful Stephanie and Sam were. They made this difficult process much easier. We had a few hiccups due to the sellers of our FSBO home purchase. Stephanie and Sam helped smooth them out and keep us on the right track.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

I'm overwhelmed with joy and happiness! with my new home. I love Veterans United . Just a awesome group of people .My loan team, Superb. A ten plus across the board. A special thanks to Joe Choi. You are the best!!!!! I'm recommending all my friends, co workers , family and new neighbors. Now I'm a proud homeowner and elated to say , I'm part of the elite Veterans United family. Thanks Latonia Patterson

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

More Reviews

See all 421,532 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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