It was a long process due to the Rate and Market environment. But Katy Reeder and her team did an incredible job helping me through the last 3 years of searching. I cannot thank them enough. All my questions and concerns were always met with sincerity and professionalism.
It’s the worst experience of my life, I would rather go back and fight in Iraq.
Response from Veterans United
Hi David,
I’m so sorry to hear that your experience with us was this difficult. Buying a home should never leave you feeling overwhelmed or defeated, and I hate that this process caused you that kind of stress.
I’d really like my team to have the chance to talk with you directly and better understand what happened. We are here to listen and provide support, and you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if you contact us after hours.
I had a lot of questions and all were answered in a timely manner.
I have worked with VA United to purchase my last homes and they never disappoint. The process was very straight forward and everything was completed on time. We are very satisfied with VA United, would definitely work with them again and will highly recommend them!!! Exceptional Service!
If you are thinking about buying a home I highly reccomend Vetetans United, They make the process very easy to become a homeowner. Work with the staff and get the document's they require and the process will go smoothly. I never thought I would own a home but thanx to Veterans United I'm a proud homeowner! I'm forever thankful!
Excellent to work with, very knowledgeable and professional, paperwork was impeccable.
Guided me though every step!
Greatly appreciated Craig and Meghan highly
Recommend!!
Heidi and her team were very professional and responsive!
Our team was amazing. They answered our questions in depth and went over things as many times as we needed. This was our first time buying a home and the team was amazing.
Overall, great and i felt appreciated
As first time home buyers, this was an amazing transition into homeownership. Veterans United Home Loans is definitely the best.
Was not the best interest rate that I could’ve gotten, but it was very good service and attention to detail when we got the ball rolling.
Veterans United made our first home buying experience as painless and streamlined as possible. We could not have navigated this process nearly as stress free or confidently without the help of Jared Wilmes and his team. Thank you so much!
I would 100% recommend the experience smooth and easy to understand/ complete tasks throughout the process. Being able to buy a property at 20 years old is a great accomplishment but would not have happened without Veterans United! The only negative I have to say is about a delayed closing our date was pushed back because there was a misunderstanding about my husbands arrival date to Hawaii, misunderstanding happen all the time and it is totally okay but I am unpleased with how it was handled. After being told that our closing date was being pushed back due to the mistake that was made by the veterans united team there was no accountability or empathy for the situation it put myself and my husband in, we ended up having to cancel and re schedule all utilities that were set up for the original closing date, we had to cancel our delivery’s to our new home that we’re scheduled to be delivered on the original closing date and we had to pay for more days in the hotel ($280) per night luckily it was only for 4 days which is not bad however the situation could have been a lot worse and the least we could have gotten was an apology.
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Amazing experience! I’m sure we had a record close timeline!
Working with Candy and her team has been such a wonderful experience. They are not only incredibly efficient but also genuinely personable, making the entire process feel much smoother. Despite our hectic schedule and the tight deadline to close within 30 days, they really went above and beyond to accommodate our needs. I truly appreciate their dedication and support during this time.
10/10 would recommend!!! Thank you Candy, Grace and Alyssa.
Could not believe how smooth and quickly this Veterans team executed our process. Phil and Wendy are great! Highly, highly recommend.
Ron and Deborah Kight
