Tony was great he made it happen it was a very short process. When we had questions he was there to answer anytime of the day are night.
Aaron was the best! Always responded in a timely manner and connected with me in a way I felt mattered. He knows how to guide you through, highly recommend!
Amazing team to work with! Would definitely recommend to others!
The ability to communicate is so limited, we were pushed to deadlines with ample time frames.
Response from Veterans United
Hey Trinity,
I’m sorry to hear the communication felt limited and that the process became stressful with rushed deadlines. I can understand how frustrating that would be, especially when it felt like there should have been more time to work through things.
We want our borrowers to feel informed and supported throughout the homebuying process, and I’m sorry this experience didn’t reflect that. I’d appreciate the opportunity to learn more about your experience and look into your concerns further.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Working with the best loan team ever helped me to get my beautiful home!! Many thanks to Dan Salter & team made my home buying experience very pleasant and painless. Whenever I had questions I reached out to this wonderful loan team and they always responded quickly and made sure I had a clear understanding and was prepared.
Had a wonderful experience working with all involved.
Lisa helped us buy our house, answer all our questions, and helped us refinance! Everything from the beginning has been amazing and not stressful at all!
I feel they made a very difficult and stressful time less stressful by making things seamless and quick. Overall I was very happy
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Veterans United was great to work with and I would recommend them to all my family and friends. They are very friendly and easy to work with, they answered all my questions in a timely manner. I would definitely use them again.
The entire team was awesome at facilitating our home purchase. Thank you.
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Nick was great, a little problem with paperwork but he worked every thing out and got us everything we wanted. Thank you
More than pleased with everything about our experience. We are very happy with our new home purchased through Veterans United. Loving life.
Great teamwork and very person
We had some financial snafoo's that made things difficult for our agents, but theey are ROCK STARS - endless patience, support and communication!!!! LINDSEY AND ROBERT ARE HIGHLY RECOMMENDED BY US💗💗💗💗💗 THANK U FOR HELPING US LAND OUR DREAM MINI FARM!
Veterans United did an awesome job with refinancing our home.
