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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

402,565

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 402,565 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Alex and team made the home buying process so easy! I did not have any stress throughout the process, and they ensured all my questions were answered. The response time was amazing and they did not leave any doubt I was making the right decision.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend

There was a moment when I had considered leaving VU due to an adjuster requesting stuff AFTER I was told to send 2 documents and then was cleared to closed. I sent them.
However I kept receiving different requests all
The way up to 2 days prior. This was unacceptable and caused undue stress and the requests were quite petty. After threatening to leave, Aaron escalated it and everything was handeled the day before closing!!! To close for comfort but only thanks to Aaron. I request that underwriter to be counseled on the correct processes. This was my 4th house I’ve purchased so I am aware of the process.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

3.5 out of 5 Stars
Would Recommend

the paperwork was a mess. You wanted too much. I've done a lot of different loans in my 77 years but yours required too much. If I had to do it again, I would maybe investigate using another company. You did pull it off in the end so everything ended up on the positive.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
Photo submission from Scott S.

Marcia Walsh did a outstanding job.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Nathan did a phenomenal job . Communication was very important and he took upon himself to make sure I was inform through the entire process , highly recommended.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend

Great job team!!! Keep up the good work for all the veterans!!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

I’m so thankful to everyone’s support and hard work and can’t wait to make new memories in my new Beach House.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

My team was amazing. My first time buying a home and it was the easiest process because of them!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Just closed Aug 2024.I am a blessed man. I am a first generation home owner now due to Kaleb and company.I didn’t have the best finances when I started my journey. I lived in a different country for the past 4 years. At the start of the home buying process, I still had collections.When the team at Veterans United found out how dedicated I was to turning that around, they rushed to support me. Reassured that once my finances were in order, they would push me through to obtain a home. They gave me the personal fortitude to make those tough calls to the bill collectors. They gave me confidence that if I stayed true, it would pay off.I truly am thankful to this group of people. I am a real veteran home owner, and am proud. I’ve made everyone in my family proud. But, I truly made myself proud.If you are reading this and feel that reviews are spam. I am as real as it gets. It really is possible.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
Photo submission from Floyd B.

Applying for and receiving a home loan approval with Veterans United is a most gratifying experience. I suggest to any veteran who is thinking about buying a home, for your own piece of mind you had better think very strongly about getting onboard with Veterans United.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend

Upset about the date our first payment was promised to be!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

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5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Veteran united is great easy going very friendly

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
Photo submission from Tyler H.

Great work all the way around!!! Thank you!!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

The greatest team that I have worked with. Definitely would recommend them.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

I don’t need a commercial to let you know that Veterans United has it all together and works hard to make it the best for every veteran served. Superior service and care all the way through the process. There absolutely is no comparison to a loan from anyone else. My compliments to the whole staff for making this the most pleasant home buying experience I’ve ever had.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

More Reviews

See all 402,565 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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