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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,912

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 392,912 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

3 out of 5 Stars
Would Recommend

Overall it was good experience, just ask for more communication once a week to make sure we are on track to close on time.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Rich Pauls and the Veterans United team exceeded all expectations for what I expected from a loan officer! Before connecting with Rich, I had previously engaged with another mortgage broker, and I stumbled upon the Veterans United website while doing a comparative market analysis. Promptly after completing the web-based assessment, Rich contacted me directly to introduce himself and discuss my home-buying interests. The call was enjoyable, and Rich accepted that I was already working with a separate entity. He provided me with a short list of services he could provide on behalf of Veterans United and offered to help me if I decided to switch home loan providers. After making little to no progress with the other provider, I called Rich back a week later, and it was the best choice I've made in recent history. Rich was an absolute professional, and I felt well taken care of. I genuinely think Rich and his team provided a service I could not get from any other provider. I never once felt pressured or confused by anything presented to me concerning the loan I applied for. Furthermore, I bid on numerous houses over two months, and Rich championed every bid. He frequently contacted both my buyer's agent and the listing agents to resolve issues and give me the highest likelihood of winning the homes we bid on. I did not know what to expect from Veterans United before linking up with Rich and his incredible team, but now I could not imagine purchasing a home without them! Thank you very much, Rich, Rachael, and Blake! You made this whole experience a very enjoyable one!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
Photo submission from Zachary D.

There is no bank we would give a higher recommendation for in regards to our veteran home loan process! They are ON TOP of it! They never became frustrated with my daily abundance of questions. They are all courteous and professional and you won't find anyone who works harder to help you! VETERANS UNITED FOR LIFE!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

I have had an outstanding experience with this entire process! Evan and his team handled our refi with the utmost professionalism. I will be recommending Veterans United to anyone who will listen. Thanks again for the ease of process, and the attention to detail!Matt

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Shout out to my team assigned to me. They were all extremely diligent in helping me pursue my dream to own a new condo. Thank you Joe Choi, for the amazing advice, patience, and personal knowledge to educate me. Thank you Nick Gemming for helping me learn the final home buying stages clearly. Thank you Liz Schulte for helping me understand the easy way to connect all my utilities. I love your, "work smart not harder" notion. Thank you all so much.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend
headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

4.5 out of 5 Stars
Would Recommend

Great Experience Overall. I thought that buying a house would be a painful journey, but Veterans United made it simple.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
Photo submission from Timothy W.

No better place to go for your home loan.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

I am very happy with the entire team that worked on my home loan. They all deserve a rating higher than 10!!! I especially liked dealing with all the members of the team, and was great to talk to each and every one of them. It also doesn't hurt that they are from my home state of Missouri.

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Thank you all for helping me and walking me through the process.
You've helping me achieve a lifelong dream, from Homless to Homeowner.
# Veterans United Homeowner

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

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5 out of 5 Stars
Would Recommend

The process was a bit gruesome.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

The team worked so hard to get my loan closed! The estimated closing timeframe was 45 - 60 days, and we were closed in a record breaking 32 days!Ryan and his team were wonderful to work with!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend
Photo submission from John S.

I was unaware for many years about getting a VA home loan. Now that I have gotten a home using Veterans United, I'm sorry I waited so long. They were very professional and walked me through every step of the process and got me the best rate. I now truly understand that Veterans United is the best in obtaining a VA home loan. Thank You!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

2.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

More Reviews

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