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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,071

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I don't know how to explain it. You know sometime you hear a group call the Dream Team. We feel that's what we had. We had the Dream Team of home buying experience. Nick, Jessica and Drew were above the bar excellent and made this whole experience seem like a dream. We sit here as we unpack into our new Home giving it our touch and changes and there are no lingering effects of mounds of unanswered questions. There isn't that feel of slight confusion and maybe I should have asked this or that question. My Dream Team answered my questions and let me know what to expect and even after close what to expect. I know though that if something came up or a question they will always be there to ask. This alone makes us feel good and comfortable on our buying decision. Thank you so, so much again to Nick, Jessica, and Drew for making our Dream come true.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

4 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Veterans United is a wonderful organization to work with when getting a va loan and finding the right home they all went above and beyond to help us THANK YOU ALL SO VERY MUCH.

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend

Joe and team did a great job

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Made the process smooth and easy

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
Photo submission from Curtavius R.

Thank you for everything and we absolutely love our new home and can't wait to spend years in it

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

This is the second time using Veterans United and I can say that both experiences have been fantastic. Seemless from start to finish, efficient process and knowledgeable and helpful people in every department.

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Great experience as first time buyers, always on top of answering the phone answered all question we had efficiently and throughly

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Veterans home united was like a godsend for us. We needed to get out from underneath the lender we were with, and you guys made our loan happen in six weeks. My family couldn’t be more grateful for the time and diligence invested by our loan officer.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
Photo submission from Stanley L.

If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend

Give Ben a raise because he deserves it!

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

I think the overall protocol at any financial institution regarding home loans should be changed. The preapproval is not a real approval I personally would rather wait to receive an indefinite approval prior to look at properties, putting down deposits and paying for inspections then after everything you get the clear to close but again that is across the board protocol.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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5 out of 5 Stars
Would Recommend

Overall, exceptional job by the team; again, everything was not smooth but being able to come together as a team and stay on track is more impressive than not dealing with no controversy. I commend our team and would recommend them and work with them again. Thank you for the overall excellent effort and for being a real team. We said yes to the address....thanks to everyone's contribution and professionalism. Again, job well done!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

You guys helped me get my house in no time. Best service possible. I cant thank yall enough
For veterans out there or active service members i recommend this. Cus this is as easy as it'll get

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Jim M.

The process for transmitting documents is seamless. A very easy process. If they need you to look at your to do list they email and call you to give you additional clarification of what is needed. They keep you inform of next steps at all times.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

My team at Veterans United went above and beyond to get me into my childhood home. They were very thorough about the process and was always checking up on me.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

This team was by far the best team i have worked with in my almost 30 years of service and the ownership of three houses prior. I worked with others that claimed to understand the military families and always found myself explaining how the military pay, both active duty and Retirment pays. this team not only understood DFAS and VA, they also knew how to find the answer. Trust but verified.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

More Reviews

See all 382,071 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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