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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

379,328

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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Showing all 379,328 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We really appreciated the wonderful team that helped us throughout this process. They were very thorough and answered every question we had. I would definitely recommend them and hope to use them again in the future!

headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
Photo submission from Curtavius R.

Thank you for everything and we absolutely love our new home and can't wait to spend years in it

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

The process went so smooth and fast in the end I even got money back in the end..

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend

Great experience, the website/app made it all seamless and at a fingers touch. I have never had such an easier closing, even the title company were surprise how easy and not so much documentation.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

1. Should have informed me that there was such a thing as a 1 time rate reduction if the rates dropped before our final close. I would have at least like to know it was an option for a small fee to reduce my risk. Don't know how far the rates fell because I can not see the VA Jumbo rate. Would be nice in these tough times to have the opportunity now and in the future with a rare reduction to refinance.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I wanna say thank you so much for all your hard work patty Kelly, Kate harmann Katie rose for helping me all the team from veterans united home loan thank you for all your help godbless you all

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

My husband & I really appreciate what VU has done for us. We talked to two lenders before reaching out to VU and neither one of them were able to get us approved for the amount that we needed. We now own a cozy little waterfront property in Wisconsin and we still can’t believe that it is ours. This has truly been the best home buying process for us compared to our past purchases.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Stanley L.

If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Highly recommend!!

headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Great job, thank you for walking me through the process to Allison and Zach and Chris for helping me with every little extra detail getting ready to move in to my new house!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

Everyone was surprisingly fast to respond. I say surprisingly because I wasn't the only one they were helping, I'm sure.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

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5 out of 5 Stars
Would Recommend

Veterans United just sort of fell into our laps. We had zeroed in on an area in Illinois and were greatly intrigued by one specific home. I clicked off on "see if you qualify" and was contacted by Michael Pitts and his team; best contact we could have made. This team - and I do mean each and every member - gave us the confidence to proceed and the expertise to help us over the small bumps in the road towards our qualification, loan approval, through the closing process, and the various requirements one needs in setting up a new home more than 2000 miles from the previous one. I don't recall ever telling any of the team that we were bringing 10 (yes, ten!) cats with us in a U-Haul trailer, but today, the day after our closing, a package arrived from tha Veterans United team. Inside were number of cat toys, catnip bags and food treats. Sure, it's good customer relations, but what an individualized treat for us. This kind of follow through seems rare today, but this team has it all and they gave their all. My wife, daughter, cats, and I can not too highly praise their efforts and recommend them without reservation.Rick & Sally Hartwell, and entourage.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

All and All…superb job!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

My veterans united team was awesome and did a very thorough job of making sure I had all the documents and qualifications for getting my loan. They made the process smooth and easy and I was able to buy my home in a timely manner.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
Photo submission from Jim M.

The process for transmitting documents is seamless. A very easy process. If they need you to look at your to do list they email and call you to give you additional clarification of what is needed. They keep you inform of next steps at all times.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

They headed all my home purchases if that tells you anything. Outstanding company!!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

More Reviews

See all 379,328 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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