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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

The home buying process went smooth and fast all I could’ve asked for from my amazing home buying team. 10/10 would do again

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

This entire process was alot more simple then We made it out to be in our heads. Everyone made everything so smooth and constantly gave us information on the tasks that we needed to complete. We are very impressed with Veterans United and how professional and helpful everyone is.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

If I could choose any lender to recommend Veterans United would always be my top choice. You can't find a better group of people who are dedicated to putting the needs of veterans first as well as making the home buying process as simple and painless as possible.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from Jason E.

Veterans United ranks highest of the several lenders I've used in the past ten years. They are responsive, thorough, and made our home buying experience very easy.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

My team was absolutely amazing. My Realtor boasted about how amazing the team was.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Excellent service from beginning to end. Couldn’t recommend more!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Veterans United is my go to as a Realtor for my clients as well as for my personal loans. I would not trust anyone the way I do VU and Karol Hart specifically, to handle my loans and clients efficiently, effectively, and with outstanding communication Every. Single. Time. They never disappoint and I will continue being a repeat customer time and time again. Thank you for what you all do!! You make a stressful situation easy and you are appreciated!!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4 out of 5 Stars
Would Recommend

Huge shoutout to Rachel Kirkendoll. She was by far the best team member I had the luxury of working with. She was able to explain everything to me in terms I would understand. She always took the time to answer all of my questions, and then some! Rachel really was the star of our home buying process. Rachel is the awesome!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

I am a first-time home buyer, and Malachi and his team were so patient with answering my questions, always being available, and following through on promises. I cannot thank them enough. They made my home-buying journey easy to navigate. I will definitely recommend Veterans United!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

I would like to truly thank EVERYONE that was involved with my home loan. VU is "AWESOME!
Thank-you.mtj

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

My veterans United home team was outstanding with helping me find a Real Estate agent with helpaty Find a home and with Help me through the home buying process, each one of them did Amazing jobs.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
Photo submission from Curtavius R.

Thank you for everything and we absolutely love our new home and can't wait to spend years in it

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Veterans United was there for me in 2019, after a devastating divorce and bankruptcy. I'd lost everything, including custody of my son because I traveled for work. As a female veteran, I've traveled some rocky roads. That one was the worst! I fought to repair my credit and buy another house to show my son I was not a loser. Almost 4 years to the day from my bankruptcy discharge, VU was there to lift me up and loan me money to buy a nice house! Since then, VU has enabled me to buy 2 more homes, as my life situations have changed. Thank you, Veterans United!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Jerry Simmons, this is for you my friend! This guy is a great example of what customer service should look like! It truly doesn’t get better than his efforts! Thanks a million!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

If ever you are looking for your forever home with no hassles, then choose Veterans United. I’ve had a harder time buying a loaf of bread from Walmart than I did with our smooth purchase of our house with VU. Thanks a million team! If ever needed again, I know who I will be calling.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

3.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Would 100% recommend veterans united. It’s clear that they have the knowledge and experience to get VA loans done and have outstanding customer service and support through the entire process.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

The portal was so easy to navigate and our team was a pleasure to work with! Everyone on the team made everything easy and enjoyable!

headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Stanley L.

If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

The whole team was outstanding. Not one time did I feel like just another number everyone keep it professional and at the same time personal. They never forgot to be a real person. What a great bunch of people. God bless.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

The entire team was very helpful and answered all my questions. They made the home buying process a breeze. Highly recommend.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Easy and we'll explained in detail

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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