I had the amazing good fortune to have Jacob Halls as my Loan Officer with Veterans United, and I simply can't say enough good things about him - I'm going to try.When I first found Veterans United through an online search, Jacob reached out to me. I wasn't quite ready to buy a house at that point, but Jacob kept in touch with me, offering me information and support. When I was finally ready, I let Jacob know and did he ever deliver excellent service for me. He was always available and responded to my every query and request for information super-fast! He explained the loan process with patience and good humor and was simply a nice person to talk to. I felt like he understood my needs and gave me easy-to-understand information.If I ever buy a house again - which I really don't want to as this was 31st move - I'm going to call Jacob. And I'm going to tell my veteran friends about my excellent experience with Veterans United and Jacob Halls. Jacob is a gem and gets 11 stars out of 10 from me.
![headshot image of Jacob Halls](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1951483.jpg)
This will be the first home that we have lived in that we have owned for 12 years. We did not expect to be in Maryland for eight years, but that is where my husband retired. We are so excited to buy the home that we hope to call her forever home. And we are so thankful for the team that helped make it possible from your organization. I just received a gift from the loan team yesterday for my cat. That was such a considerate thing to do. And my cat loved the treats. I would recommend your team any day.
![headshot image of Janeanne Stephens](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/149718.jpg)
![headshot image of Mark Sexton](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1092870.jpg)
![headshot image of Nathan C. Groves](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1096165.jpg)
![headshot image of Lily Farnen](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1912630.jpg)
Five stars to Craig Brumfield and his team for helping me fulfill a lifelong dream of being a homeowner. Five stars to the team at Lighthouse for helping me get my credit score up to VA qualifications. With their help, my credit score went from around 608 to 691. I would recommend to anyone who has served for this great nation to let Veterans United be their guide to homeownership.
![headshot image of Craig Brumfield](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/857001.jpg)
![headshot image of Chris Rohr](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/215602.jpg)
This is our second time working with VU, and for a second time we were blown away by the incredible service and support! While the process isn’t always perfectly smooth, the team is always there to support us. Mike truly listened to our concerns and walked us through all the steps as they came up. He created genuine connections with us, and made us feel valued. Thanks for helping us purchase our dream home!
![headshot image of Mike Wilson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1530897.jpg)
Overall smooth process. The team made the home buying experience quick and easy.
![headshot image of Ashton Zeigler](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1117978.jpg)
![headshot image of Ian Reed](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1289062.jpg)
Working with the VA loan and Zac Ward's team has been an exceptional experience. I'm grateful for the opportunity to purchase my first home through the VA loan program. As a proud veteran, I have no regrets about my service to the U.S. military. Thank you for the support and guidance throughout this process
![headshot image of Zach Ward](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1828991.jpg)
![headshot image of Aaron Rand](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1374309.jpg)
![headshot image of Aaron Thomasson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2081078.jpg)
![headshot image of Charles Dittbrenner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2120950.jpg)
The whole process went very good except the last few days
![headshot image of Marina Chiodini](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2413165.jpg)
The care and understanding of the men and women at Veterans United provided me with an experience that I can only describe as outstanding and very satisfying. As a veteran, it is a good feeling to know that there really is an organization dedicated to helping me and not just talking about it. Excellent, absolutely excellent.
![headshot image of Wesley Earl](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1631182.jpg)
![headshot image of Jonathan Koenig](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1758193.jpg)
![headshot image of Tim Jarrett](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2001664.jpg)
Awesome team!
![headshot image of Austin Francis](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1926637.jpg)
![headshot image of Ashley Jarrett](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1878900.jpg)
![headshot image of Kat Weisenborn](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2056780.jpg)
I am a Female Veteran of the United States Air Force. Single mom of two. It has been a hard 3 years. As a result of COVID people were being displaced and not able to afford the new rent hikes. I am one of those people. It was time to make a discission for me and my families future. Generational Wealth is something I stand by. I am so thrilled at the peace I have now as a Home Owner. I was not sure it would be possible but I was going to do everything I could to make it happen. With the help of Ross and the Underwriting Team, I am now a Home Owner and it feels great. Ross really went to bat for me and I would recommend him as a person who will get you to home ownership. We had to broker the deal without the help of a real-estate agent so it was a tough go. Ross made sure I did not give up and me and my family thank him for that.
![headshot image of Ross McClanahan](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1772094.jpg)
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I highly recommend Veterans United for your home buying process. They were clear in both phone, text, email and electronic signing. I always knew where we were in the process. I appreciate ( and it made me smile when stressed) their little celebration emails when we met certain deadlines. I felt that they really cared for me as a client. Thank you!
![headshot image of Matthew Lucas](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1027457.jpg)
I would consider using Veterans United for a future home loan. This was my second VA loan with them and the process was straightforward and smooth overall.
![headshot image of Jerry Simons](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1378656.jpg)
Great job!
![headshot image of Brandon Worthington](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1563972.jpg)
Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!
![headshot image of Chris Primmer](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1054596.jpg)
Veterans United gave me a home and helped me return to my family in Texas while leaving behind my home and friends in Washington. They made a complicated and emotionally stressful process turn into a joyful one by covering every aspect from the sale of one house to the purchase of the next and even the relocation process a breeze. Thank you Veterans United. You guys rock!
![headshot image of Shannon Hudson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1078335.jpg)
The whole team was great! They maintained regular communications without being obtrusive. We went into the process with no small degree of trepidation, but they all made the process very painless and were helpful the whole way through. I cannot recommend them highly enough.
![headshot image of Dava Turk](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1812721.jpg)
My experience with Veterans United was a pleasant experience Kelly Myers and Brian Henderson assisted me with all my issues and concerns when I had questions. Mrs. Myers and Mr. Henderson displayed amazing work ethic by helping me close on my first home as quick a 30 days. I would recommend Veterans United to all Veterans. Thank you Veterans United .
![headshot image of Kelly Myers](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1967804.jpg)
![headshot image of Dylan Schatz](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2018655.jpg)