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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,984

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 471,984 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
Would Recommend

Very engaged throughout the process. They worked all the issues quickly and made the whole process a lot easier than I had anticipated.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend

My experience was 10/10, would recommend! The whole team went above and beyond to make my first home buying experience a great one.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
Would Recommend
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Joshua V.

We were so impressed with Veterans United during our home-buying journey. The entire teams was very accommodating and worked diligently to help us close on-time. When bumps did arise, they were very informing and helpful in our ability to understand what was going on and did what they needed to, to make it smooth for us. We will ABSOLUTELY use Veterans United in any future home-buying journeys.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better experience. Joel, Blair, and the entire team really took care of me. You will be in good hands.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend

very professional I had a great team I recommend them to any qualified veteran.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
Would Recommend

We have used Veterans United and Kendall Hahn and his team 3 times and each experience has been flawless. Would recommend 100%.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Bryant and his team (Shae, Sami and Briana) were great to work with on this loan. They were all available to help me when I didn’t understand something and took the time to assist in listening to me and all my questions. I would definitely recommend veterans united to others

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

This team made it incredibly easy and straightforward to own our dream home. We are first time homebuyers and didn’t know what to expect but were somewhat intimidated, but Marcus, Selina, and team made it smooth and easy.
I would recommend this to everyone that I know.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

I can't even begin to explain how awesome our team was! From Montgomery as our loan officer, to Erin as our underwriter. They walked us through the entire process and where incredibly diligent. We have experience purchasing a home with a different lender prior, and it was nowhere near as amazing and simple as VU made it. 100/10 recommend.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

The whole team was very helpful with the purchase of our new home. Very knowledgeable and helpful. They even sent a package with some goodies for my whole family, pets included, to the new house! Amazing company!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from Catalina Y.

The online portal was easy and seamless and Craig and Rain and were our questions as fast as we needed them to, considering they're online and did amazing. Way better than my first experience w Loan Depot. Thanks!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Everything was great 👍

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

I am a first-time home buyer, and my Veteran United team was Jennifer Heishaman and Shannon Brown, and they did an amazing job. They were there whenever I had questions or issues. There were a few concerns I had, as no business is perfect. A family member told me about Veterans United because of the ease of use of their services which is true. I did my research and they were rated very high with the help and knowledge that they provide to all veteran, so I was excited to work with them as I am a disabled veteran. With that, no one explained to me about the benefits my home state (Virginia) provides to disable veteran when buying and owning a house. When I brought this up from doing my own research that was able to redo my paperwork to get me a lower mortgage and paying a lower closing close. So, I think they should know all the benefits of the state where the veteran is buying the house. I also think they should do a post interview where they go everything and check on the veteran to make sure they know the next steps and how they are feeling about the purchase especially when it's a first-time home buyer. As I said these are minor issues, and overall, it was an amazing experience. I was able to get a good rate; they help me found saving wherever they could. The serve was fast and smooth. Yes, I would use Veteran United again. Thank you for helping me.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

My whole team was amazing. In the spot. Immediate response to most inquiries. Fought for me on most items. Would 100% recommend to any veteran looking for a quick, smooth and amazing buyers experience!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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5 out of 5 Stars
Would Recommend

Sara and Danielle have become huge names in our NEW home. Unforgettable and personal in the best way possible. The endless phone calls, updates, requests, questions, etc and they were there with us every step of the way. Never made us feel like we were burdens or undeserving of a home. They really were our voices in getting this approval and I couldn’t have asked for a better team.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Would Recommend

People were very friendly and helpful. They sent a welcome box to new home. By what was in it they remembered and paid attention to all conversations. Was highly impressed

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas G.

this team was outstanding, anytime i needed anything or had any question they were there almost instantly with an answer. the 5 years i was in and the 6 i have been out of the Army i have never had a process go so smooth this team is my A Team i will be recommending them to everyone of my friends and family 100%

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

THANKS FOR EVERYTHING, I WAS LOST TO HOW TO DO ANYTHING. SUPPOSEDLY EVERYTHING WORKED OUT GOOD.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

More Reviews

See all 471,984 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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