Web site was very helpful. ToDo lists was helpful to track all necessary required documents.
The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.
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I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.
I did have the pleasure once again with working with Todd Keicher and Ben Lake! An awesome awesome experience. I highly recommend!!
Veterans United was absolutely the best to work with . Their communication was exceptional. I would highly recommend them.
So I couldn’t have asked for a better loan team then Terri Behrens and Jackie Cox. By far outstanding during the whole process. Terri was able to answer any and all questions I had while making the whole thing super painless and stress free. Even more so since I am in the Navy and stationed overseas at the time during the home buying process. She worked with me and hooked me up with the perfect realtor and got me in a home for my return stateside. If I could give a higher rating then 10 I would. Already recommend them to my friends, and will definitely use them in the future.
The whole team that processed my home loan was truly amazing. So helpful, and patient throughout the entire process. Def recommending to all my friends
This is our second loan through Nick and his team. After the outstanding job they did for us on our first loan knew we wouldn’t trust anyone else to handle the details on our second home purchase! The process was seamless and we knew we could rely on them before during and after our closing! Thank you Nick and your team!
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I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.
We were so impressed with Veterans United during our home-buying journey. The entire teams was very accommodating and worked diligently to help us close on-time. When bumps did arise, they were very informing and helpful in our ability to understand what was going on and did what they needed to, to make it smooth for us. We will ABSOLUTELY use Veterans United in any future home-buying journeys.
I will always recommend veterans united to friends and family


