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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,460 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,460 unfiltered reviews

Starting on Page 2908 of 14,849. Return to Page 1

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

I'm super pleased with my entire home buying experience and I think that I owe a good portion of that to the great folks at Veteran's United. Every one that I spoke with, seemed eager to help and well qualified to do so!

headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

4.5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

We will never use any other lending company for our home buying needs. We greatly appreciate working with Veteran’s United!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

I’ve never worked with Veterans United before, but now that I have…I’ll never work with anyone else! From start to finish, these guys were 100% on it and had us quickly in the right track to buy our new home. Can’t thank you enough for your great service and for supporting the veterans community. Thank you for your service!!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars

This is the second time I have bought a house through Veterans United and the second time I've had an awesome experience!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

We have been wanting a home of our own for so long now but never knew it would actually be possible! When we decided this was the right time, we knew Veterans United was the perfect fit for us! The personal attention and willingness to walk us through every step of the home buying process made this a pleasant and seamless experience. Big thanks to Max Carratura and Jill Birch for helping us make our dreams come true! Kindest regards, Scott, India, Brodie and Berkley Pietenpol

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

NFCU was not easy to work with, so I switched to VUHL because they have better customer service.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

0.5 out of 5 Stars

It is unacceptable that a veterans united representative that wasn't part of the loan process has more information about my loan and whereabouts of my money than my own loan officers!! I respect the rep that assisted me in figuring out my issue but I will never work with Matt and Nikki again and I will be VERY hesitant in working with veterans united again!

Response from Veterans United

Robert,

Thanks for taking extra time to talk me through your experience. Your feedback is a great help in follow-up coaching opportunities and keeping our communication best practices in check. I hope our talk helped ease your frustration and hope you’ll reach out if you have any lingering questions or concerns.

Very best,
Dave, Client Advocate

4.5 out of 5 Stars

No issues, the team was responsive and helpful. Thank you!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

4.5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

I can't recommend Veterans United enough. If you are blessed enough to have Jeremy Arnold as your loan officer you are in great hands. We are grateful to be a part of the Veterans United family!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

It was truly just amazing the home buying process. The whole team was just great.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I am so very happy and grateful for all the tremendous help Veterans United was able to offer.. The whole team worked well together and communication was always great. I truly appreciate everything and am so very satisfied with their service…

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

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5 out of 5 Stars
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Everyone was extremely personable and helpful with every question I had. All the steps were clear and explained in a clear and concise manner. Couldn’t recommend them more!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars

The appraiser is a total imbecile and you should never use them again!
They required a heat source in laundry room adjoining kitchen ,which isn't required by the building code.
Stated the house needed thorough cleaning, but after reinspection, I found dust on nearly all the window sashes and sills. Grease on kitchen backsplash. Refrigerator had melted ice cream in freezer and filthy shelves in fridge
Missed a clear violation of electrical code in that none of the outside electrical outlets are weatherproof. And! electrical lines run to garage in garden hose instead of proper conduit.
Toilet will not flush due to broken chain to flapper valve

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Such a super job done by my team.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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