Adam and Landon did an outstanding job staying on top of everything throughout the process and provide provided excellent communication! We were able to close my VA loan in 18 days. The portal, pre-approval and overall process was phenomenal. Thank you for all your help!
I had the best experience with everyone involved, from the Loan officers to the credit specialist and the home concierge! The professionalism was impeccable! The communication between them and my realtor was exceptionally impressive! It made everything run smooth, and I would definitely recommend them to Everybody!!!
Ryan was very pleasant and helpful. Him and his team assisted us the entire way and gave us the best experience we could hope for.
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Great company and outstanding employees. Willing to help you with anything, anytime.
Attentive and professional when required ......congenial when appropriate
Matt and his team were always there to calm the fears of a first-time home buyer. We chose Veterans United over all the local options and I'm glad we did. Although the mountain of paperwork was sometimes intimidating, it was easy to upload the necessary paperwork to the site and get this process completed. I wish to thank Matt and his team. Our dream has come true!!
Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
Professional and quick close,
Amazing overall, Amanda Girard was super helpful during my process along with Karol Hart. The best experience!
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Effortless process. All my "To Do's" were easy.
Great process and made everything very easy to update documentation, stay on track, and work easily with the team.
As a first time homebuyer I was very nervous about the whole process. Working with Jaimie & her loan team was a blessing. They answered any questions I had via text, phone, or email very professionally and quickly. They made this experience for me so easy and walked me through every step of the way. I would recommend them 100 percent! Amazing Team!
The company don't communicate very well with the buyer
Response from Veterans United
Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.
