The Team was so professional and reacted quickly to all questions. They were very available on the phone and did not delay any process through the loan! Amazing to work with, very friendly and caring that the customer was getting what they asked for!
Easy process, lots of helpful information, and an educated, professional team for each step of the process. Thanks for helping us get into our dream home.
I can’t say enough about Justin and Ellen. They made this process so easy for my wife and I. They knowledge and professionalism, they went above and beyond to keep us informed. Thanks
They did a really good job communicating with me and answering whatever questions that I had quickly!!
This process genuinely could not have been better. Our Veterans United team was so quick and prompt, ensuring we got all of our ducks in a row so we could purchase our home and even CLOSE EARLY! In this market?? Amazing.
The ability to work online helped overcome many barriers.
With my old mortgage company I experienced so many difficulties and hardships trying to secure a VA Cash Out Refinance for my home. Unprofessional behavior, misinformation, lack of general communication, and frankly being made to feel unimportant or "less than". But here at Veterans United, the difference really is night and day... I have not experienced anything like I did with my old mortgage company. Nothing but professional behavior, understanding, empathy, along with great and timely communication. Because of this, I was able to finally secure my VA Cash Out Refinance easily and without any issues. Mr. Scott Hutto and Mrs. Blair Rael definitely made me feel important and put at ease any concerns I had going into this; I had already been so frustrated and fed up by my old mortgage company that I was almost at the point of giving up.... But they helped me through it all and basically helped me to believe that it was possible; and in the end it was! I will definitely be recommending Veterans United to anyone that I know in the future with home buying or refinancing!!!
Great team of professionals that made my refinance process flawless.
Matt and his team are very responsive and patient when working with customers. Will do business with him again!
Wish to give a very Warm & heartfelt Thank You to Josh, Codi, Michael, Annie for working so diligently to make this home purchase come to fruition. From the initial contact with Josh to Codi, Michael & Annie, plus the rest of their team keeping the flow of information up to date & keeping our agent & attorney always current & well informed made the process so so much easier. As can occasionally be expected, any & all issues were addressed & resolved quickly & directly with excellent communications of all parties involved. The biggest hurdle became a mute point with the assistance of Michael & Codi corresponding with our attorney to resolve, and having a positive impact. Thank You All very very much for your encouragement, skills & professionalism making this happen.
The whole team did a wonderful job and was incredibly helpful. Thank you all.
Great experience everything was fast especially with the online experience.
