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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,845

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

There are not enough positive adjectives to describe Ryan and his team. They are the 1 Percent of their field in terms of efficiency and execution. This is my 5th home purchase and I have never experienced this level of professionalism. For my future endeavors in real estate I will only use veteran's united and work with Ryan's team.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Veterans United made the loan and buying process very easy. The realtor they picked couldnt have been better. The team made it a smooth process from first contact to closing.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Second time using you guys. Loved it

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
Photo submission from Curtavius R.

Thank you for everything and we absolutely love our new home and can't wait to spend years in it

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

5/5 Stars – Outstanding Experience with Homes Loan Team!I couldn’t be happier with my experience working with the Homes Loan Team. From the very beginning, they were professional, responsive, and truly committed to helping me navigate the home loan process with confidence and clarity.What stood out the most was their dedication to customer service. Every question I had—no matter how small—was answered promptly and thoroughly. They took the time to explain all my options, guided me step-by-step through the paperwork, and ensured I understood everything before moving forward.Their team made what can often be a stressful and confusing process feel smooth, transparent, and even enjoyable. They were knowledgeable, patient, and always one step ahead, anticipating what I’d need next.Thanks to their hard work and expertise, I was able to close on my dream home quickly and without any unexpected issues. I’m incredibly grateful and would recommend Homes Loan Team to anyone looking for trustworthy, efficient, and personalized mortgage support.Thank you again for making this such a positive experience!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Very Professional, Informative and Proactive. I felt very confident in my lender selection.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4.5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

I will absolutely recommend!!

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend

For my situation things were slow to move but the lady's who helped me were truly amazing and so understanding and helpful.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Would Recommend
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Would Recommend
Photo submission from Stanley L.

If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

This is my 2nd time purchasing a house through veterans united and I didn't think it could get any better than my 1st time but it did. It was so simple. I'd always recommend them.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

John Parker and the entire team at Veterans United made the whole house buying experience smooth. No unexpected surprises. They had the answers to any questions and guided me through the process with professional expertise. I would use them again and recommend them to any veteran who wants to purchase a home.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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5 out of 5 Stars
Would Recommend

Josh, Alex, and Drew were awesome from beginning to getting my condo approved to closing the deal and getting me turned into the "owner" of my condo! Could not have done it without them! They were great!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

I want to especially thank Ben Choi and Caytlin Whaley. Your remarkable service to me was so appreciated beyond words! Some circumstances that I struggled with during the home buying process waa confusing, scary and simply frustrating. However, these things were of no fault to you Ben or Caytlin or even myself and you both encouraged me to keep going and not to
give up and I really wanted to several times. I truly learned through this process what's truly meant for you is meant for you, and what isn't is not! I ended up with bigger and better blessings! Thank you Veterans United for making a hard thing not so hard!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Veterans United offered multiple services which allowed my homebuying go really smoothly from finding a realtor to closing.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3.5 out of 5 Stars
Would Recommend
Photo submission from Jacob R.
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

From start to finish, Jason and Megan were absolutely incredible throughout my home buying journey with Veterans United. Buying a home can be overwhelming, but they made the entire process smooth, supportive, and stress-free.Jason was not only knowledgeable and responsive but also extremely patient in explaining every step of the mortgage process. He ensured I understood my loan options and what to expect next, which helped me feel confident in every decision I made.Megan was equally amazing—organized, attentive, and always one step ahead in making sure my documents were complete and submitted on time. She was quick to answer questions and kept everything on track, even when unexpected things came up.What I appreciated most was how both Jason and Megan made me feel like a priority. They treated my home purchase like it mattered—not just another file in a stack. Their professionalism, kindness, and dedication truly stood out.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend

The loan requires things that are not needed when they send the appraiser out and creates a hassle that the home owner has to a free to fix before the sale even if the things they want fixed are going to be fixed by the buyer after the sale was complete.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

More Reviews

See all 435,845 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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