The loan process was surprisingly smooth and easy, proving that buying a home doesn't have to be stressful. The loan team, concierge, and realtor all worked well together, making everything simple and straightforward. I really appreciated their support throughout the process!
Best home buying experience I ever had
I work in the customer service field. It is refreshing to encounter a group of people that push a great customer experience. There were a few bumps in the road (towards the end of the process) that caused some heartburn, at no fault to our home buying team. If it wasn't for their stick-to-itiveness through communication and around the clock access we may not have gotten to the finale. When the closing was complete, both Kat and Kenny told us that they would still be there for any questions we may have or to give us any advice. That definitely makes a first time home buyer feel great! Hats off to all that were involved!
Veterans United is the Gold Star mortgage lender for veterans. Don't know why anyone would consider another lender.
Overall, it was a quick, thorough and well organized process and well appreciated as a Veteran. I had been told my rent was increasing from $750 to $1300 and found buying would cost less than $776 monthly, so that first house met my needs and provided an immediate reduction of stress, no longer fearing a landlord might force me to move in the future by raising rent.. Thanks to all who
Owning a home has been one of my biggest dreams, and now thanks to Amy and Julie and all the VU team I am now a proud home owner. I am so thrilled I can’t really express how much joy all you guys have given me. First of all I wanna thank Amy, for being with me since day one and for helping me through the process. She would always be there if I had a question or a concern about something. She was always happy to help me with anything and I really appreciate that. Her skills and professionalism were outstanding. Also, Julie was such a dream. Her being on top of my case 24/7. Updating me if there were any changes no matter how small they were. Always checking up on me and making sure I was well informed at all times. Her problem solving skills were immaculate. Always quick with the responses too, her knowledge and ability to communicate with me and other was amazing. Also Veronica, she is the best agent by far. Her skills and knowledge about real state, and always gave me the best advice on how to deal with sellers. She was able to handle my case with ease. Such a wonderful person also, I can’t express how grateful I am. All of these girls and the rest of the team. It was like having the perfect draft, I am so lucky to have them. And I don’t think none of this would be possible without. Thank you so much for the help and the opportunity yall had given me. I hope nothing but the best for all of them, and I wish more people with have the chance to work with them too. Such a wonderful team.Thanks again,
Robert A. E.
It’s good to have knowledge people looking 👀 out for Veterans like myself. Kudus to you guys
Jason's team went above and beyond to ensure all the paperwork was received and forwarded to underwriting.
Same as above!
Lots of things I didn’t understand. Kai explained it very well and was available when I called.
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This is our second home purchased through Veterans United. Both experiences were with different loan officers/staff members but all were outstanding. They made what seemed like an arduous process and kept it very simple and easy to understand. And even fun! If you're a veteran considering a home purchase, we highly recommend the Veterans United team.
To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.
You're in luck if you have this team for your VA Loan. Made the process easy to follow and made a precarious/stressful decision feel manageable. Specifically thanks to Bill Taylor as my loan Manager for being there for me! 10/10 would recommend
