I had the best experience with everyone involved, from the Loan officers to the credit specialist and the home concierge! The professionalism was impeccable! The communication between them and my realtor was exceptionally impressive! It made everything run smooth, and I would definitely recommend them to Everybody!!!
Veterans United made our home purchase fast and easy. The To Do List explains what is needed and why. My loan team was fast, knowledgeable, and available when i had questions. Pre Approval was faster than other companies I tried. Will definitely use them for future business.
Great company and outstanding employees. Willing to help you with anything, anytime.
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Attentive and professional when required ......congenial when appropriate
Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
Professional and quick close,
I would recommend Veterans United to anyone who wanted to buy a home. They are great people and help you with anything you're having trouble with and tell you what you need to start your home buying process.
Amazing overall, Amanda Girard was super helpful during my process along with Karol Hart. The best experience!
Effortless process. All my "To Do's" were easy.
Great process and made everything very easy to update documentation, stay on track, and work easily with the team.
The company don't communicate very well with the buyer
Response from Veterans United
Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.
As painless as home buying could be.
