Too many points of contact and seemingly “random” people jumping in during the middle of the closing period. Confusing who is what and what is who. Over half a dozen different ways I had to prove employment even though you asked for my tax returns which showed I was employed. Multiple pay stubs, multiple written explanations. It all seemed very redundant and or there was a communication break down somewhere. Overall not a bad experience but there were frustrating points here and there.
Knowledgeable and always reachable
Always answered any questions in a timely manner
So I couldn’t have asked for a better loan team then Terri Behrens and Jackie Cox. By far outstanding during the whole process. Terri was able to answer any and all questions I had while making the whole thing super painless and stress free. Even more so since I am in the Navy and stationed overseas at the time during the home buying process. She worked with me and hooked me up with the perfect realtor and got me in a home for my return stateside. If I could give a higher rating then 10 I would. Already recommend them to my friends, and will definitely use them in the future.
The people working for this place are just wonderful, I’d give an 11/10 if I could. Going above and beyond is an understatement
This process with Veterans United was so amazingly simple. Craig and Curtis helped and took care of everything along the way. Any questions i had or doubts were answered and taken care of immediately! The team I had behind me was incredible! I truly appreciate everyone involved in my process of purchasing a home! I can’t thank them enough for their amazing support and willingness to assist in whatever they could!
Ready to see for yourself?
Experience first-hand why 377,782 homeowners give us a perfect score!
Easy process.
We were so impressed with Veterans United during our home-buying journey. The entire teams was very accommodating and worked diligently to help us close on-time. When bumps did arise, they were very informing and helpful in our ability to understand what was going on and did what they needed to, to make it smooth for us. We will ABSOLUTELY use Veterans United in any future home-buying journeys.
Fantastic crew
Ready to see for yourself?
Experience first-hand why 377,782 homeowners give us a perfect score!
Aaron and his team were absolutely fantastic. In the future, when I purchase my next home, I will be going through Veterans United. The process was smooth, quick, and transparent. I understood all aspects of the process and was kept informed at all times.
Overall the process with Veterans United was good, I feel it would be beneficial to have better communication from the Loan team via phone calls vs text messages. I would go through Veterans United again for sure.
The online portal was easy and seamless and Craig and Rain and were our questions as fast as we needed them to, considering they're online and did amazing. Way better than my first experience w Loan Depot. Thanks!!
Logan and his team were outstanding
VU and Chris Hill have got me thru buying four homes throughout my military changes of station. They know me and my family and always come in clutch when I need them the most. They make a stressful life change as stress free as possible.
The process was a bit overwhelming to me but Jeremy was very responsive to any questions I had. Even before I found a house he was giving me suggestions to ensure my process would be smooth. Being able to utilize the App for immediate uploading of documents and photos was great. There was alot of follow up with his entire loan team so I was never at any point feel like I did not know what was going on. Jeremy was extremely patient with my questions. i had an overall great experience with Veteran’s United as a whole. I now have my forever home!
Andrew and his team were able to expedite our closing to accommodate both the seller and our family. They made themselves available at all hours to accommodate our crazy schedules! We felt secure through the entire process/
