You guys are just incredible all the work and time you put into it we appreciate it so much thank you
This was a stressful process. Veterans United was terrible to work with. They were polite, but quite frankly we’re bad at doing their job. Lost paperwork, poor communication, closing delays at their fault, too many failures that only frustrated the process.
Response from Veterans United
Ying, thank you for letting us know there may have been preventable delays during your loan experience. It is important that we take time to research your comments and look for ways to prevent a similar situation down the road. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Be calm, you're in great Hands. They make things happen.
I highly recommend Veteran homebuyers to work with Veterans United. The step by step process they provide to homeownership was so easy and stress free. My loan specialist Chris Solomon truly cares about his clients and exceeded my expectations and overall made me feel like a valued customer.
Veterans United made my home buying experience a breeze. It was such a smooth process. All we needed was to find a house and they took care of everything else.
What could have been a nerve-racking experience was actually a very straight forward
venture. Mason Maddox and the, "Team'', were very informative and direct. My wife and I are very pleased with the timely efficiency of Veterans United. Thank You.
They all were great to work with helpful in many ways and quick to get back to you
Veterans United made this process so much easier than the last time I needed a VA loan.
If you are considering buying a home and you are a veteran, there is no better lender to consider in the market today. Don't waste your time. Go with United Veterans and don't worry about it.
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Could not be more satisfied with Beth Fletcher and Corina Hollingsworth. Their knowledge and experience was incalculable. The personal approach to their task of assisting veterans in the difficult task of purchasing a home is a welcomed helping hand. They made the whole process easy and helped to remove a lot of the stress of buying a home.
Everyone was great and very supportive. They all helped facilitate me buying my first home. I am eternally grateful.