Absolutely flawless process on both ends, great communication, no last minute changes.
The Veterans United team was incredible to work with from start to finish. They were extremely quick, efficient, and consistently communicative, which made the entire process feel smooth and well-coordinated. I was impressed by how many team members were involved behind the scenes, all working together seamlessly to keep everything moving forward.They honored my tight timeline without hesitation and worked hard to secure me the best possible rates, which I truly appreciated. At every step, I felt supported and informed, never left guessing about what came next.What stood out the most was how personalized the experience felt. The thoughtful housewarming gift, complete with a heartfelt message and even something for my cats, was such a special touch and really showed how much they care about their clients beyond just the transaction. I highly recommend Wendy, Alex, Rachel, and Veterans United for all your home sale and purchase needs.
Under writer seemed excessive with certain requests that didn’t even end up being necessary. Other than that it was a good experience.
Matt and his team were always there to calm the fears of a first-time home buyer. We chose Veterans United over all the local options and I'm glad we did. Although the mountain of paperwork was sometimes intimidating, it was easy to upload the necessary paperwork to the site and get this process completed. I wish to thank Matt and his team. Our dream has come true!!
They communicate during the entire process and will ensure you have all of the necessary documentation to make it happen.
Jake Force was wonderful to work with. He explained each process thoroughly. He answered any questions I had and made my first time home buying process smooth. Jake was highly knowledgeable and made things easy for us. I would highly recommend Jake.
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Wyatt was exceptional. Answered all my questions, and kept me updated throughout the whole process.
I will work with this team again and again. Very knowledgeable and quick to act on anything I ask.
USAA backed out of our loan 3 weeks before closing. Veteran United talked to us and listened to our situation and provided assurance it would all work out and we would still be able to close on time.
What an awesome team. Mary and Rachel are the best. I hope I’m not leaving anyone out. They worked hard to get all paperwork together and got us to close. We are over the moon. Thank you!
As a first time homebuyer I was very nervous about the whole process. Working with Jaimie & her loan team was a blessing. They answered any questions I had via text, phone, or email very professionally and quickly. They made this experience for me so easy and walked me through every step of the way. I would recommend them 100 percent! Amazing Team!
Very Helpful staff from first time homebuying to interest rate reductions, very knowledgeable, and prompt responses to any and all questions during the process!
Danielle and Rachel are great!
Veterans United Loan Agent Nina and Annie were there for me from start to finish. I was unsure and anxious about refinancing, but they explained everything in detail and it made sense for me to do a refi.
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Great communication and service!
The people at Veterans United are Outstanding and know exactly how to make there customer feel and really know how to handle and protect the Veteran when he needs it!!
Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!
Veterans United is an awesome organization. Travis Ward is a wonderful loan officer. He helped us get through the initial process and refinancing was a breeze. Veterans United is the reason this veteran couple is housed and has a place to raise our daughter. Forever grateful.
Brett Metcalf and Stephanie were awesome! I have bought several homes and by far they were fantastic and I would go to them again at any point in the future. I give both Brett and Stephanie an A+ for all they did and their outstanding communication skills!
However, the underwriter was the most unprofessional underwriter I have ever worked with. The underwriter in fact will potentially receive a complaint from me to the following organizations: CFPB, NMLS and the governing state entities for what I believe are clear violations of going well beyond Federal guidelines for information requests and explanations.
We are very happy we went with Vetrans United
They have been exceptional in every aspect!
We could not have done it without Tre, Molly, Ophelia, and everyone on our team.
Communication was excellent! They are always checking in with you to see if there is anything we need, or how they can help. We feel very connected to them. They are the best!!! We would recommend them to every veteran going thru this process.
