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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,140 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,140 unfiltered reviews

Starting on Page 303 of 14,872. Return to Page 1

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Hanna and her team where great and my realtor Brittney Jones was outstanding

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Veterans United was very proactive and responsive to my requests and questions.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

My team was awesome. Best experience you could ask for.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Sarah W.

Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars

The experience with Veterans United was flawless. The team was experienced, thoughtful, and went the extra mile to answer my questions. Highly recommend.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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Experience first-hand why 354,395 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

Extremely happy with my overall experience with Veterans United. The whole process was smooth, from beginning to end. I did not encounter any issue and would highly recommend.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Photo submission from Sheldon W.

Honestly, this experience is simply the best. The company actually seems like they care and have their customers best interests in mind when setting up loans and mortgages. Great customer service and very clean, modern and useful site for input.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

My twin brother used them to purchase his home & I’m really glad he recommended them. Best decision I ever made.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

Ready to see for yourself?

Experience first-hand why 354,395 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Every member of the VU team was a Gem.
We were treated like we were the only clients they had to deal with.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

I would recommend Veterans United to any Veteran buying a home! Dustin made it easy and simple. His whole team was helpful and professional. Buying my house and refinancing was so simple with Veterans united.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

I cannot say enough great things about Veterans United Mortgage. From the very first phone call, I felt supported, respected, and truly cared for. Their team went above and beyond to guide me through every step of the homebuying process, ensuring I understood all of my options and never felt overwhelmed.Thanks to Veterans United, I’m now a proud homeowner, and I can’t imagine going through this process with anyone else. If you are a veteran or military family looking for a lender who truly understands your needs, look no further—Veterans United Mortgage is simply the best.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Photo submission from Kerry S.

The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

1 out of 5 Stars

Sold loan within days of closing. I get to play wack a mole with mortgage companies now. Had to jump through hoops to close, had to paid for additional inspections. Not Veteran Friendly, name is misleading as it is a DBA for different company.

Response from Veterans United

Hi Glen,
I’m sorry to hear how frustrating this experience has been for you, especially so soon after closing. I understand how discouraging it must have felt to go through added steps and then have your loan transferred right away. While transfers are a common part of the mortgage industry, you’re still part of the Veterans United family, and your concerns matter to us.

If you’d like to talk more about your experience, my team would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

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