Sean Shackelford was top notch to work with and guide to a new home, loan and closing.
kudos Sean and team!
Overall the process was seamless, however at the end of the process my loan officer went on leave and you can tell a proper transfer to his superior didn’t happen which caused confusion during closing.
Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!
We had a few bumps in the process, none of which were the fault of Veterans United, but they led us through the process admirably.
VA Home loans is 100% the best i would and do recommend them to any and everyone.
Thanks
Charles A.Miller
Zach is awesome him and his team got me approved with a little couple of hiccups but it happened. I am a new homeowner for the first time. Thanks again Zach..
Ready to see for yourself?
Experience first-hand why 354,044 homeowners give us a perfect score!
Always a GREAT experience with Doug Lippmann!!
Honestly, this experience is simply the best. The company actually seems like they care and have their customers best interests in mind when setting up loans and mortgages. Great customer service and very clean, modern and useful site for input.
Awesome team i would recommend united Veterans to anyone looking for a home. The process was easy and they took the time to communicate with us anytime we had questions or concerns. John, kyle, Candice and Vernon get a 10 out of 10😊😊👊👍👍
The team was quick and communicative about the loan process. I did have one hiccup with Veterans United Homeowners Insurance Department. First they ghosted me for about a 1 1/2 weeks and it was slowing up the loan process. After multiple unreturned emails, texts, calls, etc....then they did the bait and switch with the total. Although, I ended up using another homeowners insurance, the home loan department was excellent.
Ready to see for yourself?
Experience first-hand why 354,044 homeowners give us a perfect score!
The online process went ok for the most part. App was troublesome at times due to operating system updates. Navigating of it was fine and intuitive however direct feedback from inputs would have been appreciated. Clarification of items requested was the most challenging due to terminology and expected responses.
Only other concern was lateness of requests within the process.
Matt Reehl and Michelle Zeller were wonderful to work with. I would recommend their team to anyone purchasing a home.
VU was quick, concise, & crystal clear throughout the loan process.
The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.
Matt, absolutely wonderful! He made things incredibly easy. The whole team was phenomenal. Give that guy a raise!
Kenny was awesome and helped me work through the whole process. The whole team did a great job and they were all really responsive to my questions and concerns.
