Was a great experience. Excellent team who kept me up to date and made sure everything went smoothly. Would use again without hesitation.
First time purchasing a home. And these people where amazing. Thank you all for everything. I am truly blessed I worked with you all.
Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!
Great team to work with. Haven't let me down yet!
Our loan was to obtain the funds, after living here for twenty-six years, to renovate our home so it’s updated and improved so that we are pleased living here for the next twenty-six+ years. Veterans United made it a very efficient process. I was genuinely impressed by how quickly and smoothly everything was completed.
The process was smooth, transparent, and stress-free. Everything was explained clearly, and I always felt supported as a Veteran going through one of the biggest decisions of my life. I’d definitely recommend Veterans United to friends and family.
As a first time homebuyer, The Team I had for Veterans United was truly exceptional.
Great experience especially for first time buyers
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Still on the fence
Response from Veterans United
Hi Patricia,
I completely understand being “on the fence.” Buying a home is a big decision, and it’s important to feel confident in the process and the people you’re working with. If there was something holding you back or questions you’d like answered, I’d love to connect and talk it through with you.
You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST, and usually respond the next business day if messages come in after hours.
Honestly, this experience is simply the best. The company actually seems like they care and have their customers best interests in mind when setting up loans and mortgages. Great customer service and very clean, modern and useful site for input.
Aaron brooks is a class act that truly is there to help and make sure you’re taken care of . If you’re a Veteran that’s tired of being told lies other lenders will say to get you to do business? Then call Aaron , he won’t let you fail and will help you cross the finish line . Truly a class act !TJM
Everything between the bank and myself could not have been better.
Shannon Hudson was EXCEPTIONAL. Her follow-up and attention to detail is fantastic.
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Experience first-hand why 352,812 homeowners give us a perfect score!
The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.
My experience was fast, easy and staff was very respectful and knowledgeable
The team did an excellent job helping get the loan and were very courteous and friendly!
