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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,353

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

We have recommended this company to our friends and family.

headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

I would like to thank all of the staff at the Enterprise Alabama location , dealing with me sometimes 3000 miles away , or in the office , absolutely incredible group of beautiful real life people......Unfortunately I am a bit upset that Veterans United immediately sold my loan to another lender , who I have no idea who they are , so the loyalty factor went out the window.Me being a Disabled Combat Veteran you would think VETERANS UNITED would be honored and proud to hold a guaranteed loan .... unfortunately it shows that it was all about the money for the people who forgot what got them to there 6 figure jobs , sad to see a company who preaches Military , to be so out of touch

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Baron Obata

Senior Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

I would use them again with zero hesitation, everything was super smooth.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

3.5 out of 5 Stars
Would Recommend

Name changes during a first time home buying experience would (I thought) be more common. The only option for the document that I could use to prove my name change was the court ordered document or drivers license, which doesn't make sense because you do not have that document when you change your name after getting married. Please have the option for future customers who are newlyweds to use their marriage certificate and or new social as proof (I mean... seriously, how much more proof is needed that my new social security card couldn't provide) . I wasn't able to use my marriage certificate or new social security. This was the only hiccup I encountered.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

4 out of 5 Stars
Would Recommend
headshot image of James Browning III

Production Manager : James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

I can not say enough great things about VU! If there is a next home. They will be my go to for all my needs! Oh and the home gift that I got really made me feel the warm and fuzzies and having a home. Thank you guys again for your superb service.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

3.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

This was a great experience! All of the folks were knowledgeable and friendly!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Nothing more to say. Everything worked out the way I was expecting it. Thank you to Veterans United home loans.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Veterans United is amazing! I bought my house through them and have refinanced twice and all times have been super easy and efficient! I love this company and truly feel valued and will 100% use them for all my VA lending needs!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

We have worked with Charlotte pre and post Covid. She never gave up on us and was always ready with a smile. Great lady, I would highly recommend. Thank you Charlotte.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

This is the third time I've used Felecia for a home loan and she makes the process so easy, and I have always recommended friends to contact her for their home loan needs.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

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5 out of 5 Stars
Would Recommend

Awesome experience working with Chris!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I never thought I would be able to buy a home of my own, then I called VU. From start to finish my entire team worked hard, answered every question I had, and made the entire experience easy and quick. I will be coming back for my future home buying needs.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

We should include the excellent job that Madison Duke did as well. She communicated things very clearly. She even sent an email late on Sunday evening! That's dedication!I'm so happy with every step of the process. The whole loan team is wonderful. Veteran's United is wonderful. I have nothing but good things to say about this company and will be referring VU to anyone that I know who needs a mortgage. Thank you! Thank you! Thank you!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Cesar Jimenez, my realtor was excellent to work with and coordinated with Cameron and Brittany Miller for me while I was still overseas. The team was extremely helpful through the end goal of closing. Cameron and Brittany have both expressed to reach out to them if there are any questions even after closing. I am very grateful to the Veterans United Team.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

VUHL work with me through every step their team approach detailed communication made working with them easy I highly recommend their service. Job Well Done. KS

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

More Reviews

See all 424,353 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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