I had an excellent experience with Ben Choi and his Veterans United team. Ben demonstrated a high level of knowledge and professionalism throughout the entire process. His communication was exceptional — he was consistently available and responsive whenever I had questions or concerns. The quality of service he provided was impeccable, and I would confidently recommend him to friends and family. Kudos to the entire Veterans United team for their dedication and support. I can’t thank you enough for making the closing process smooth and stress-free.
The whole Veterans United team was very professional yet personable. I can't recommend their services enough. This new homeowner is very happy!
We are well pleased !!!
To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.
I wish i never went with vet united. Biggest regret.
Response from Veterans United
Hi Daniel,
I’m really sorry to hear that working with us left you feeling this way. Buying a home is such a big moment, and to walk away with regret instead of relief or pride—that’s tough to read. I know we can’t change how things played out, but I’d still like to understand more about what went wrong and see if there’s anything we can do to make it right on our end.
If you're willing, please reach out so we can talk more about your experience. You can reach my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time and always ready to listen.
Veterans United made my first home buying experience stress free and at no time did I feel my questions or needs went unintended. Would purchase through Veterans United again.
Sometimes for veterans there's a certain hopelessness, We are not able to receive the benefits that we deserve when we've layed our lives on the line for freedoms the whole country is privileged to. As a superpower, Only a small percentage of very special People volunteer to keep The Watch 24/7, 365 days a year, we are called the armed forces. Veterans United Recognizes our sacrifices, And they work with you, As well as work for you, To make home ownership tangible. They are dream workers, And if you are a veteran And renting, Obligate yourself to calling them or reaching out to them So that you can attain the dream.I can absolutely vouch for their Passion to help veterans, Active service members and retirees. I closed escrow on my home in Portland Oregon on August 06, 2019, From renter to owner in 32 days!!!
Thank you all, I feel so connected to yall now it kinda crazy.
I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!
Working with Veterans United and their incredible team has been one of the best experiences of my homebuying journey. From the very beginning, they made me feel valued, supported, and truly understood as a service member. Their professionalism, transparency, and attention to detail ensured every step of the process was smooth, clear, and stress-free. What stood out most was their genuine care for us. It never felt like just a transaction, but a team of people who were invested in helping me find the right home for my future. I’m deeply grateful for their expertise, patience, and commitment, and I would wholeheartedly recommend Veterans United to any veteran or military family looking for a team that truly has your back.
Overall this company is amazing, are their going to be issues buying and selling homes? Yes! Can it be stressful? Yes! But when you have a team dedicated to resolving issues things go as planned. I hope others if faced with adversities know this company will work and fight to get you in your home.
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Experience first-hand why 340,246 homeowners give us a perfect score!
It's been a pleasure working with my team. They help guide me and keep me on track to achieve the goal of owning a home
In the future, you may want to give more of a heads up on what the requirements are. And what kind of paperwork is needed? That would be a whole lot more helpful than us. The little things here and there popping up
I can't say enough good things about Joe Narron, I would say that the majority of my interactions was through Joe. We had quite a difficult time obtaining a Certificate of Eligibility from the VA but Joe was there helping every step of the way.
Great job making everything happen for veterans home buyers
