I want to use this opportunity to thank and appreciate my senior loan officer in person of Mr. Josh Capron, he has been so wonderful, smart and professional working with me and my family from the start to the end. He's very calm and straight forward and he is ready to listen to me whenever I needed him, even when his wife just gave birth to their baby Mr. Josh still do follow up with me whenever I needed him, so for this I'm saying a very big thanks to Mr. Josh. And to veteran united thank you so much for trusting me with the loan. On behalf of my family and I we want to say thank you so much, God bless my family God bless Veteran United and God bless America.
My experience is the first time I have had to purchased a home since 1979. My wife used to do everything all I had to do was sign where she had the tabs. My wife passed away on March 23, 2021 do to circumstances beyond my control. I decided to take her back home to Florida where we moved from. We moved to Texas in October 08, 2020. Your team at Veterans United loans literally took my hand and walk me through the process and helped me learn how to take control of my life again. Your team of Michael Pitts, Mallory Painter, Nicole of the the concierge service and many others I can’t name. Provided the very best service and support that is exemplary of how a company should conduct business. Bless you all and Thank you so very much.
John G. Hays Jr.
I was on a tight timeline and budget. The whole team worked together to ensure that I got into a house that met my requirements. They also went out of their way to send a care package to my dog which I thought was extremely thoughtful! When it comes time to refinance I will definitely go with Matt's team again.
From start to finish, it was a very smooth and easy process. Thank you!!!
If Anyone ever asks me who I know to help with there buying experience this is the A team !!!!
Really appreciate the hard work and navigation to get our loan complete ahead of time and everything ready for an early closing.
WOW! Just WOW! This is the 3rd home I've bought and I can't believe I didn't use Veterans United Home Loans earlier. Not only did they help me with the VA Home loan process, they sent care packages along the way to show they care. At any given time I was able to reach out to the team and they responded extremely fast. Any question I had, they would answer and if they didn't know it they would reach out to specialist to get the appropriate answers. I am extremely blown away with how the home buying went and will without a doubt recommend Veterans United Home Loans to anyone and everyone I possibly can.
Over all it was a great experience.
My experience with Veterans United can be summed up in one word, “Great”.
My loan officer, Kevin Schawo, made the approval and borrowing process a great experience. I always knew he had my best interests as a priority. In the 10 months from my pre-approval until construction was completed on our new home, I feel like I’ve made a new friend.
Kudos to Kevin and his team (Ashley Clausen left no stones unturned). You’re the best!
The whole team made our home buying experience easy and stress free!
They did amazing! If I ever needed them again, I would come straight back!
Great team to work with, would definitely work with them again in the future!
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Overall the experience was good Holly and Brittany were amazing with answering questions. If I’m going to be honest there were a few things we had asked Matt about that were overlooked such as needing a water test with our home inspection And what certain closing costs were so we could make sure we had the proper amount at closing. It ended up okay in the end and they credited us for the water test. But being a first time home buyer and not know the direction we’re supposed to go in you definitely rely on the lender to answer anything your unsure about. That’s not to say I wouldn’t recommend veterans united to others they definitely are a great team of people and everyone is human, however, I feel like my personal experience wasn’t as great as others who had recommended them to me.
A little over four years ago, my parents purchased the home thru Veterans United…due to my dad’s visual impairment, I had to help him thru the process at that time and I couldn’t have asked for a better experience then…my mom passed away in June of this year and my dad moved into assisted living last month, so my husband and I decided to purchase the home from my dad so he could use the proceeds to help cover the cost of his continued care in assisted living…once again, we couldn’t have asked for a better experience…Derek Harmon was more than just lender…during this emotionally challenging transition in our lives, with regular “check-ins” just to see how we were doing, making himself available to answer my (many, MANY) questions, whether they were applicable to his particular role or not and/or pointing me in the right direction for those he wasn’t able to answer…he was a “lifeline” for me throughout the entire process!
Cindy was amazing she got us through on the last few days it looked like we weren't going to close but she made it happen!
The process of buying a home is always stressful but I have purchased 2 homes with Sydney as my loan officer and I cannot say enough about how great she is. She made everything 10 times easier and made closing on our new home possible.
