First time buying a home. I felt well educated thanks to my very informative team
Because I couldn't get a close date until a week before, I couldn't put in my 30 day notice to housing. And that's going to cost me 16 days of rent which is about $1100. Then that close date got blown, by 2 days and required me to drive 50 miles one way on short notice to sign paperwork to keep it from being pushed yet another day. And the $3500 yall ripped me off for. CRIMINAL!!!! You have no right calling yourselves Veterans United. Should be called the Bank of Goldsilvermoneybergsteen & Gofuckyourself.
Response from Veterans United
Maxwell,
We’re still here for you. I’m very sorry this didn't go as smoothly as anticipated. Dave from Client Advocate has left you a voicemail with his information. We're looking into your experience for a better understanding of where we fell short. We'll readily look into any other concerns or lingering questions you have as well. However we can help, we're here for it. We hope to talk with you soon and wish you the very best just the same.
Sincerely,
Kendra, Client Relations
Drew was avoiding answering questions and when he did it was vague and a few times the wrong information. Why did 2 weeks go by with very little communication and when we were 2 days from closing we encountered a problem that should’ve been found in those 2 weeks!
Thank you for working through all the changes with me.
I would recommend working with veterans United for your next mortgage
I have bought many houses in the past, but this was the easiest one ever thanks to the great people
Shane and his team are the best in the industry. Answered all my questions before I could ask, and always pleasant to speak to. Made this process easier than buying something at Target!!!
Outstanding service! quick response to questions and needs. Great team!!!!
I really liked the assistance of TravorDamer and michelle!! Thanks to them I got my new house. thanks again
The communication I received from all of you is rated an Outstanding in my book.
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The entire VU team is awesome, they helped me get a house in under a month like it was a cakewalk.
I'm disappointed with my interest rate, but I understand that it isn't necessarily greedy lending policies from VU - and I know about my options for refinancing down the road if rates drop.Overall, I had an extremely pleasant and easy buying experience with VU - and to Emmett and Dawn - you guys were fantastic and we appreciate your professionalism mixed with your genuine caring about our young family.- Miles and Haley (and Nora and Danner too)
My Wife had nothing but rave reviews about the VU team from a previous home purchase, so I knew we would be coming back! You all are awesome and we can’t wait to recommend you to our friends and family.
All around amazing experience. You have a life long customer. Thank you for all of your had work!
The whole team was great worked with me through all issues and questions I had. Could not have asked for a better experience with buying a home.
Shout out to Amanda Jennings for always being prompt on asking for all the information needed and getting back to us in a timely manner.
