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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,890 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,890 unfiltered reviews

Starting on Page 3134 of 14,897. Return to Page 1

5 out of 5 Stars

The whole team I worked with at Veterans United was just fantastic! They made everything so easy and uncomplicated, just a dream team!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars

My loan team was exceptional. They always answered any questions I had in a timely manner (within minutes) and explained everything so I understood the entire process without any confusion. They worked with my job schedule to make sure we can keep the process going without any delays. My team (Joe and Amy) were the best and I wouldn’t want to work with anybody else. I would highly recommend Veteran United to anybody I came across looking to buy, refinance or anything else.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Couldn’t ask for a better home buying experience. This was my first home and the team made it go smoothly and with as little anxiety as possible

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars

The ONLY critique Jess and I have is the way that the team reached out to her employer for proof of remote work. I think these questions can be answered by the employee, recommend minimizing contact with people’s employers unless absolutely necessary.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Aaron is an excellant representative for your company

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

4.5 out of 5 Stars

There were a few things along the way, but one major one was when Ginny sent my credit score in the email and she CCed the realtor which I’m pretty sure is a privacy issue

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4 out of 5 Stars

Everything went really smooth and was very transparent. We would use Britney McMurry and VU again for a future mortgage.

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars

Overall, extremely pleasant experience. The team was nothing short of wonderful and I'm glad they're in this business to take care of my brothers and sisters in arms.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

There’s no other Veterans United team that I would want to work with other than #VUTeamHeidiBailey-Houston!!🔥🔥🔥🔥🔥🔥🔥🔥🔥

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

The team got this done in about ten days when another mortgage company failed miserably. I truly appreciate everyone’s efforts and am humbly grateful.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I will definitely recommend VA Home Loans to everyone I can! The entire process was easy and painless, everyone on our loan team was friendly and eager to answer any questions we had. We will be using them for any future home loans we may need. Thank you!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

I never thought I would see the day that I would become a homeowner. At this stage of my life and what I have been through with my health and being homeless for a few years, there is no way I saw this dream becoming a reality. When I left Colorado in 2019, I was a broken vase going back home where I grew up to try to glue my self back together. God, my family, West Los Angeles Veterans Medical Center and Veterans United have all provided the necessary glue to piece me back together. As I write this review, I’m sitting in Castle Rock, Colorado enroute to pick up my daughter so she can bring me to my new home in Virginia Beach near her and the rest of my children. I am so grateful and thankful to the Veterans United Home Loans team for making me a proud home owner. This really is a blessing and a dream come true for me and my entire family. Thank you!!!!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

Ready to see for yourself?

Experience first-hand why 355,040 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

The team at Veterans United was attentive, prompt and expert through every step of the process. A year ago I wouldn't have believed I could even be a homeowner, and as of last Friday we have the house of our dreams. My wife, my kids and I are all thrilled and we owe it all to the incredible work of the team at VU. Thank you!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

4 out of 5 Stars
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars

Made buying a home easy by keeping everything organized on the app and the team did an amazing job.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Dava was AMAZING! She was very thorough with me when it came to this process and calmed all of my fears. She answered every question, even if repetitive, in a timely fashion. She made sure that I understood everything before we moved forward, and she kept me up to date with everything going on. What I appreciated the MOST was that we went over my budget and discussed what I was comfortable with paying upfront, because she wanted to make sure that I was ok with my monthly payments. I really appreciated that. She always had an upbeat, positive attitude and that helped me to stay upbeat and positive. She was great!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

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