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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,308

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veterans United has been great. I got my original loan through them and have refinanced twice with them. I have checked other places, but they have always matched or excedded the other companies. Todd and his team have always been there to help and answer any questions I have had.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Team was knowledgeable, responsive, and helpful throughout process. Greatly appreciate Randy, Ashley, Kurt, and Chris!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Flawless teamwork from the beginning to the end. The communication, directives, and encouragement never ended. I would not have my home without the Veterans United staff.
I'm recommend them 100%.
Thank you,
The Conrad Family

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

This process was daunting, we had a team of people working for us that helped us along the way, our realtor was A-1 Marika Bell (Keller Williams) Columbus, GA. Jeremy Henry our loan officer finished strong for us, the sellers wanted to use their lawyers and Jeremy found discrepancies with overages that they were charging us, after the calculation were complete we brought $1200 less to the closing table. That’s what I call an A-1 loan officer (Jeremy Henry)!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

3.5 out of 5 Stars
Would Recommend

During the last week before closing there were several issues and. Ommu cation was lacking.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

The team was incredibly responsive, answering all my questions promptly and keeping me informed at every step. Their user-friendly online tools and dedicated support truly set them apart.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

The process was so smooth . I was very lucky to have the team that I did.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
Photo submission from Quinton D.

Wonderful experience and I would definitely recommended Veterans United to my fellow service members. Semper Paratus!!!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

This was the best experience we had in purchasing a home. Misty, Josh, and Lee Ann held our hands and were in constant communication every step of the way. We love our new home and look forward to many years here.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I highly recommend Veteran United. We are in a very beautiful home . The process was very easy the team did a great job with all the details. I’m very happy with the outcome. I prequalified on the app and in my house in 30 days.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Exceptional group, always eager to assist and quick to provide answers. As a first-time buyer, I expected it to take months, but the process was much smoother than I anticipated. Without hesitation, I recommend Derek, Trenton, Jacque, and Logan.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Nathan and Melissa were outstanding and excellent to work with; the sale was completed and closed in amazing time I believe 30 days!
Everything went smoothly and they kept me informed of the progress.
United Veterans is highly recommended.Thank you

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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5 out of 5 Stars
Would Recommend

Whenever I thought of a question to ask about the loan, before I could type it or ask about it, the Veterans United team would give me the answer.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Everyone who worked with me to make my dream home possible was amazing! I highly recommend everyone! Thank you so much for making it happen!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
Photo submission from Brittany B.

I had no idea how easy it was to buy a home. As a first time home buyer, I thought the process would be long and tedious but Joe Ferling and his team made it simple. Joe would stay on the phone with me to answer all of my questions and he always stayed positive and cheerful. He kept me in the loop when things were moving forward and let me know what to look out for. Everything is done online, which I truly appreciated. The list of To-Do's was also very helpful. I will always recommend Joe to my friends and family. Thanks for all of the help!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

I had a lot of obstacles that kept coming up and they helped me every step of the w a year. Great team

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Quick and personal service throughout the whole process.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

More Reviews

See all 441,308 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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