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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,503

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,503 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

3 out of 5 Stars

I suggest verification of va eligibility with the va be done immediately after pre credit approval and definitely before any payments for inspections are done on behalf of the buyer

Response from Veterans United

Thank you for sharing your experience, Aaron. You have helped us understand one critical way we might improve our service. Our commitment to providing excellent service means that your feedback is valuable. We apologize for any time that you felt we could have done better. Our Client Advocate team will use your comments to ensure we are considering ways to improve, and we hope your new home serves you well in the future.

5 out of 5 Stars
Would Recommend
headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

4 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Brianna and Brendan were amazing and so helpful! They made this process so easy for us and we are so happy we selected Veterans United as our lender!

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

It was a pleasure working with veterans United

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

If you are looking for a service that makes the home loan approval process easy and simple, Veterans United Home Loans is the way to go. Their user friendly website makes it easy to see what is needed, where you are and who is, in the process, would be your POC if you have any questions or concerns throughout the process. Their Loan Officers are super knowledgeable for the state and location you are looking to get approved for a VA Loan and from the beginning and beyond closing, Veterans United Home Loans have been there for us and always make us feel like family.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend

Call Veterans United, they know the process and can make it very easy. You can't go wrong, I know.

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

Our experience with Veterans United will be one that we will never forget. Veterans United is not just a team of professional experts, it’s a family that treats others as family.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Bill Bales and his team have been GREAT! They made themselves available every step of the process. I could not have asked for a more knowledgeable group to help my family through the process of buying a home. Their professionalism, courtesy, knowledge, and empathy has made a stressful process much easier to handle. Thanks Guys!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Very easy to use and very open about everything

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

I mentioned to Scott that a review of the login portal for secure access to info with personal info can use an update. Was not a clear link in email and missed some info early on, that could have made things a bit smoother. Talk with Scott on this for reference or to me by email.

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend

Third loan with with Chad and his team! Ryan and Kelly are always on top of there game pushing for the closing date. Any issues are resolved quickly. Communication Is never a problem everyone is always in the loop. Thanks again team!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

The whole Veterans United team was always there to help me out. It felt like they always put me first and I was the top priority from start to finish!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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5 out of 5 Stars
Would Recommend

I am glad that I went through my agent and Veterans United.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

I've used multiple different Mortgage companies to buy or refinance my homes. This is my 2nd time using Veterans United and i can say hands down it is the best and only Mortgage company that I will use for future business.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

The loan process was made simple with the help of my team. Thank you guys!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

The team did an outstanding job in helping us to secure our forever home! They made sure we were always updated through the process and that all our questions were answered. Most of all I felt like I was dealing with a friend, and not a lender. 10 out of 10 would recommend!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

More Reviews

See all 401,503 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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