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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,525

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 427,525 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My real estate agent Cassandra Goss, was OVERALL AMAZING. However, there was a time during the process where I felt as though I could not differentiate between good advice or maybe she’s trying to rush me into making a decision. For instance, after I received my inspection report, there were something’s that I wanted to have repaired before closing. Cassandra kind of advised me that because the market is a sellers market, I shouldn’t ask for repairs. That even some buyers waive repairs. However, those repairs were cause of concern for me, and I kind of felt like Cassandra was not listening to me at that time or didn’t have my best interest at heart at that time. To her, she may have been giving me good advice because of the current market. However, to me I don’t care what the market is, I’m not in a rush to just jump into a situation that could turn out to be detrimental to me. I felt like I was being rushed to a certain extent. I felt as though Cassandra thought that if we asked for certain repairs then the sellers would walk away and find another buyer. In my eyes, let them walk away then, we will find another seller. I’m the end, Cassandra asked for the repairs and the sellers ended up giving me a credit at closing for the repairs.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

Jon Abernathy and his Team at Veterans United was amazing. Extremely versatile and accommodating throughout the entire process. Highly recommend!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

10/10 would recommend.

headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

It was a great 1st time buyer experience. Alot of documents but not much stress came with reviewing them and signing. Awesome Experience!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Overall, we were very satisfied with the entire process!

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

You folks knocked it out of the park. Thank you for all your hardworking, my family and I really appreciate it!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The team was great and Israel Nelson was the best

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

5 out of 5 Stars
Would Recommend

This is the second time used Veteran’s United and worked with Hunter. Amazing from start to finish.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Both Larry and Lauren were great. I do feel that the underwriter was a little difficult at times due to not knowing some aspects moisture control and the environment in North Carolina.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Thank you for the all time and work for my spouse and I, we are looking forward to our last move.

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Just that communication was very good had a few things added and they were fixed in the end came out very well

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

Great experience from pre-approval to closing

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I’m just impressed with the ease of buying such a life changing asset. Literally every step of the process was accomplished with VU, from offering a real estate agent to security services, HOI, and information on utilities. Much appreciated and made the purchasing process exciting and low stress!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Super nice people. Any questions I had were answered very quickly. No problems at all.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

More Reviews

See all 427,525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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