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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,519

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,519 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Had the best possible experience buying our forever home!

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Craig

NMLS# 2328461

4.5 out of 5 Stars
Would Recommend

Best home buying experience ever had. Except closing was a mess, with funding delays and 5 different closing disclosures.

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Overall experience was smooth. I wish that the interest rate changes from pre approval to contract was explained a little better. I feel that that is very important as the small change in interest rate was a big change in monthly payment. Other than that I was happy with the service.

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
Photo submission from Allan C.

Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
Would Recommend

"unfiltered review"? Oh man this is going to be fun. If you are looking to use your VA Loan, than look no further. Veterans United is the place to be. Now don't get discouraged if you are prior Navy or Air Force. I know our expectations are always higher than the Army or Marines, since we are the smarter branches out of them. But if you get a Marine as your loan officer like i did, give him a chance. Scott actually didn't eat crayons the whole time.But on a serious note. You can't go wrong. My entire team was there when I needed them and answered all my questions. At one point they even answered my questions before I even asked the question. So it made things a whole lot easier. At the end we changed the name of my team....Team Big Mike.

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Jose was extremely helpful and quick to respond to questions.

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Now we must not forget Amanda. She works really hard making sure I was getting my documents in on time and she also was so patient with me. There was times when I needed to get her documents that I was having difficulty getting, Amanda work patiently
With me while obtain them. Amanda has wonderful vibe. She is pleasant to work and I am grateful for how hard she worked on getting me my forever home.I can’t forget about Chris Cohan my realtor. The first realtor I had I was not satisfied with what is he sending me to look at. Some the homes he show was run down and the houses were nasty. I called Adam and said no problem and the next day I had a new realtor Chris. OMG is is so awesome if it was not for him I don’t believe I would have found this home and it is exactly what I wanted. Chris knew that I would love that house and he helped me to get it. What a Godsend.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Hanna and Sarah make a great team.

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

I will recommend no one beside Ashley and Steph, they made the whole process simple, streamlined and easy.

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Thank you Veterans United! I finally have a house for my kids to call home. I finally have the peace of mind and security knowing that my kids are safe, healthy and a nice roof over their heads with a lot of space. I am happy that my service to my country is appreciated. Veterans United thank you for the house warming gifts as well. You guys know how to me us Veterans feel special.

Loan Officer: Steve Schuh

NMLS# 1638494

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5 out of 5 Stars
Would Recommend

Veterans United is the way to go. The process was 16 days start to finish including weekends. They are absolutely fantastic to work with.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Very easy process for me. Minor communication on some things but overall a very good team that I had.

Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Sam Yoo and his Team are a well oiled machine. Everyone that worked to put my loan together was OUTSTANDING! This is my second time as a VU customer and I’ve had the pleasure of working with Sam both times. He has yet to disappoint! The man probably deserves a raise.P.S don’t sell my loan this time around…

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Veterans United was one of the best companies I have ever worked with. I’m glad that I had a chance to work with him and they help me get a home .

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Travis and his team were unbelievably wonderful to work with. I had high expectations for his team as he has so many great reviews… and wow!!! Completely exceeded those high expectations. Travis and the team kept us up to date every step of the day, helped us with some decision making, and ensured we felt comfortable with every decision. I also wanted to point out that my real estate agent, and the sellers agent complimented Travis multiple times. It seemed that anyone that communicated with him had great things to say! For one of the biggest purchases you can make in life, and usually daunting, this team made it easier that going to the grocery store. We will definitely be in touch to refinance when rates come down! Well done Travis and team!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffery James

NMLS# 1721094

More Reviews

See all 347,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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