Had the best possible experience buying our forever home!
Best home buying experience ever had. Except closing was a mess, with funding delays and 5 different closing disclosures.
Overall experience was smooth. I wish that the interest rate changes from pre approval to contract was explained a little better. I feel that that is very important as the small change in interest rate was a big change in monthly payment. Other than that I was happy with the service.
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
"unfiltered review"? Oh man this is going to be fun. If you are looking to use your VA Loan, than look no further. Veterans United is the place to be. Now don't get discouraged if you are prior Navy or Air Force. I know our expectations are always higher than the Army or Marines, since we are the smarter branches out of them. But if you get a Marine as your loan officer like i did, give him a chance. Scott actually didn't eat crayons the whole time.But on a serious note. You can't go wrong. My entire team was there when I needed them and answered all my questions. At one point they even answered my questions before I even asked the question. So it made things a whole lot easier. At the end we changed the name of my team....Team Big Mike.
Jose was extremely helpful and quick to respond to questions.
From renter to owner in 32 days -- they really are dream workers!
Now we must not forget Amanda. She works really hard making sure I was getting my documents in on time and she also was so patient with me. There was times when I needed to get her documents that I was having difficulty getting, Amanda work patiently
With me while obtain them. Amanda has wonderful vibe. She is pleasant to work and I am grateful for how hard she worked on getting me my forever home.I can’t forget about Chris Cohan my realtor. The first realtor I had I was not satisfied with what is he sending me to look at. Some the homes he show was run down and the houses were nasty. I called Adam and said no problem and the next day I had a new realtor Chris. OMG is is so awesome if it was not for him I don’t believe I would have found this home and it is exactly what I wanted. Chris knew that I would love that house and he helped me to get it. What a Godsend.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Hanna and Sarah make a great team.
I will recommend no one beside Ashley and Steph, they made the whole process simple, streamlined and easy.
Thank you Veterans United! I finally have a house for my kids to call home. I finally have the peace of mind and security knowing that my kids are safe, healthy and a nice roof over their heads with a lot of space. I am happy that my service to my country is appreciated. Veterans United thank you for the house warming gifts as well. You guys know how to me us Veterans feel special.
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Veterans United is the way to go. The process was 16 days start to finish including weekends. They are absolutely fantastic to work with.
Very easy process for me. Minor communication on some things but overall a very good team that I had.
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Sam Yoo and his Team are a well oiled machine. Everyone that worked to put my loan together was OUTSTANDING! This is my second time as a VU customer and I’ve had the pleasure of working with Sam both times. He has yet to disappoint! The man probably deserves a raise.P.S don’t sell my loan this time around…
Veterans United was one of the best companies I have ever worked with. I’m glad that I had a chance to work with him and they help me get a home .
Travis and his team were unbelievably wonderful to work with. I had high expectations for his team as he has so many great reviews… and wow!!! Completely exceeded those high expectations. Travis and the team kept us up to date every step of the day, helped us with some decision making, and ensured we felt comfortable with every decision. I also wanted to point out that my real estate agent, and the sellers agent complimented Travis multiple times. It seemed that anyone that communicated with him had great things to say! For one of the biggest purchases you can make in life, and usually daunting, this team made it easier that going to the grocery store. We will definitely be in touch to refinance when rates come down! Well done Travis and team!