Will not go through VU again. I was warned through friends it was a bad idea. I shpuld have listened. It felt like the staff wanted me to do most of the work and they just get paid. Was asked to get agold of people I have never been in contact with. Eventually they figuered it out but only two days before close. I tried to be nice because i didnt know the process. I was told by multiple home owners to switch companies. I should have listened.
There were a few instances where other facets like the helping staff or insurance folks kinda contacted us too frequently while we were driving cross country or dealing with the rest of the moving inconveniences, but overall we felt like everyone really wanted to help us. We had a very unique and tricky set of circumstances with an extremely expedited timeline and everyone came together efficiently to tackle those obstacles.
Veterans United is the greatest company one could ever wish for. They made the home buying process quick and easy. Everyone on your team is highly respectful and has your best interest at heart. If you’re on the fence about it. Trust me they are worth it and they are second to none at there job!
No need to worry Veterans United will take care of you !
The entire Veterans United team and affiliates have been incredibly helpful! They made the whole process simple, easy, and actually quite fun. They were always well equipped to answer my questions and get me what I needed. Hands down one of the best experiences I have had. 100% would recommend to everyone I know.
All of my concerns were put to rest eveeytime something came up. I was taken care of and treated in an extremely professional manner. Brandy and her team are great.
My whole team was wonderful!!! I couldn't have asked for a better team. I even pasted on my experience to my brother-law.
Veterans United made buying a home which is usually so stressful, a huge relief. Knowing what was needed from Veterans United was so easy with their user-friendly app and made the whole process so quick. The next home I buy I will be using them again. Can't recommend Veterans United enough. The customer service and care I received were next level. I never felt like there were any other customers besides me through the whole process.
Veteran’s United was extremely flexible with changes to the loan. Our Loan agent also locked in a decent rate for us before the Federal Reserve really pushed rates higher. VA United truly cares about their customers and works hard to make the purchase of a home as smooth as possible.
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There are fees that are not transparent in the home buying process. It would be helpful if this was explained to new buyers. It can be ver confusing and intimidating to have over $20K in unexpected fees.
Everything went smooth and very timely manner. Thank you
Always standing by ready to serve!I've use use Veterans United twice now, and they have never let me down. Thank you!
First Class service!!-Jesse & Irma
Veterans United does a fine job of helping Veterans obtain needed home loans. The entire team was a pleasure to work with, namely Alex, Taylor, Raeni & Logan.
