Being a senior citizens, buying our very first home, was a scarey thought. We knew nothing about the process and we needed to do it long-distance with folks we could trust. I had done a little online research and found that Veterans United was one of the highest ranked companies serving retired military. So, we turned to them when we began shopping homes that were for available. From the beginning stages of setting up an online account with them, straight through to our Closing, they have been right by our sides. The entire team were friendly, helpful, patient and caring. There were times we were apprehensive about a step in the process, and they were always more than happy to explain what was going on and what to expect at that stage. We had very little stress, because they never left us feeling as if we were being kept in the dark about anything. I really don't expect to be changing houses at our age, but if we were younger, I definately would enlist the VU Dream Team every time we were buying a new home!
Just a great experience!
No other lender compares and that’s a fact to my brothers and sisters considering.
They care, and they want to help you make your dreams come true.
Once you go VU there is no one else.
The title company you use, National title company was extremely slow and held up the process by weeks and was hard to get them to respond on where everything stood. My suggestion would be use another company for title.
Response from Veterans United
Thank you for the great feedback John! Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are grateful for your business and we look forward to serving you in the future.
Veterans United did 100% of the legwork, I was only responsible for providing my documents. They make the process easy for veterans, thank you for making it possible Veterans United!
Veterans United truly stood up to all of the positive reviews we read about when searching for a lender. Not one negative aspect can I recall happened throughout the entire process. They're a truly amazing lender filled with competent and caring people. From day one I was amazed by the personal care they gave to our loan and made the entire process easy and effortless. With fast service and professional communication with our realtor, we closed in less time than the national average! Having an easy to use online portal for submitting and receiving documents, keeping track of everything was simple and easy to understand. Offering the lowest fees and rates we found anywhere, they are #1 for a reason! We are so happy we made the right choice and went with them over anyone else. If we'd know it was this simple to become home owners we would have done so years ago... Don't wait, your seach for the perfect lender is over. We highly recommend Veterans United not only to fellow veterans but to anyone who wants a smooth and easy process when buying a home.
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DEREK WAS A PLEASURE TO WORK WITH. WHENEVER I NEEDED QUESTIONS ANSWERED I WOULD LEAVE A MESSAGE AND HE WOULD ALWAYS GET BACK TO ME.
Veterans United should be everyone’s go to!
This is the 3rd home I've bought and the wrap-around service I received from Veteran's United made this the best home buying experience.
Simple, easy and fast!
