Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,504

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 439,504 unfiltered, unedited reviews

Starting on Page 33 of 14579. Return to Page 1 »

5 out of 5 Stars
Would Recommend

The team was super helpful and we were able to close on the house in under a month

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Frank R.
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Literally wouldn’t have my dream home with out Chris G, Ben S, and Landon B. I owe them everything.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

3.5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

It went amazingly well and easy going!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

2.5 out of 5 Stars

It seemed like things came up on Friday and we couldn't get ahold of anyone who could help until Monday. The team didn't like answering calls or responding to messages.v

Response from Veterans United

Hi Mark
I’m sorry it was hard to reach someone when you needed help. I know how stressful it can feel when things come up late in the week and you’re left waiting through the weekend for answers. That’s never the experience we want for anyone we work with.

Our team is in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time, but we’d really like to look into what happened so we can see if there’s a way to improve how we communicate in situations like yours. When you have a moment, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com so we can talk through this directly.

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

Ross Mclanahan and Anna Lower and Justin Sutton were the ones we dealt with during the process of getting our home. Anna has taught us some very important lessons on how to build and maintain our credit score that we will be continuing for the long term, she made it so easy even a caveman could do it and she was wonderful through the entire process. Ross will shoot it to you straight from the get go and keep you on a steady line to success. He has been our rock during this process and we have relied on him heavily and we truly appreciate everything he has done to get us into our home. Both Ross and Anna are impeccable people both very professional and equally personable with their clients and I could not have hand picked better people for us to have. Justin has been wonderful also, we did not have as much time with him as we did Anna and Ross but if you have a question he will do whatever he needs to do to get you the answer and he almost always answers your call on the first ring. He made it so easy to get ahold of him and finish the last of our to do list. 10/10 I highly recommend this team! Thank you veterans united for all that you do and stand for!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
Photo submission from Gerald B.

Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4 out of 5 Stars
Would Recommend
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

4 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

Ready to see for yourself?

Experience first-hand why 348,627 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

The entire process with Veteran's United was incredibly simple and fast. There were no questions about what was needed and when it was needed. Bryan Kay, the loan coordinator, was able to keep the work flow moving forward with little or no hiccups. It was a very smooth operation.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

David was great

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend
Photo submission from Walter H.

I come from a real estate background myself and this was a super pleasant experience. This is our 2nd house as well and compared to our 1st house, this was a much much easier process. I've already discussed with family and agents in my life about the experience!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

More Reviews

See all 439,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,416 Veterans started their online quote today.