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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,519

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 423,519 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

I would not have been able to buy a home without the services offered by veterans united. They made the process so easy and were more willing to work with me than I could have imagined.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend
Photo submission from Ramil S.

As a veteran, securing a suitable home presents unique challenges—particularly when seeking a safe environment that supports both physical well-being and mental health. As a disabled veteran living with PTSD, it was especially important for me to find a home in a peaceful area. Veterans United played a pivotal role in making that possible.Coming from humble beginnings in a third-world country to becoming a homeowner in the United States has been both emotional and deeply fulfilling. This milestone represents the realization of the American Dream for me and my family. I am sincerely grateful to Veterans United for their unwavering support and for helping turn this dream into reality.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

The whole experience was awesome hard to keep looking and not find but finding the right on is inportant also and that was the final thing but it was in God’s Time not mine he made it a great adventure and we succeeded and are now at home 🏠 thank you VU

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Veterans United is a great mortgage company for veterans and people in general. They are very professional and care about their clients. They get the job done above and beyond and always put their clients first. Thank you Heidi Bailey Houston and team!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Amanda Tiongson

Loan Officer: Amanda Tiongson

NMLS# 2676318

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
Would Recommend

Great team, they worked with my schedule and made everything happen without me having to worry.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Alice and her team were amazing. They made the process so smooth and made the process stress free

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

I am very happy that I use Veterans United. From the onset, I thought about my normal provider for mortgages, USAA. Fortunately, they were not able to meet the interest rate that Veterans United was able to provide. This helped me to step outside my comfort zone and experience exceptional service from your company. Thank you. I am very happy with my new home. Blessings to you all.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

this is not our first time using this service, have used them serval time and each time is great and thorough.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4.5 out of 5 Stars
Would Recommend

Owning a home in a small town in America is special.
It is important to choose a path trusted by other home owners and time tested like our historic home in the heart of the community.
So begin your journey with Veterans United,
and it won't be long before the path to home ownership is made a reality!!!!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The entire team did a great job from start to finish.
Outstanding crew.
I want to thank them all for the great job they did.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Veteran United did a outstanding job at helping me and my Spouse move in to our first ever home. From the start to finish my VU team kept me overwhelmingly informed with the entire home purchasing process and never left me clueless or confused, all of my questions were always answered right away. I will definitely recommend VU to any of my Veteran friends.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Third time home buyer and this was by far the most amazing team and effort I have ever seen. Not on speed bump or hurdle they didn’t smooth out for me. Veterans united truly worked for me! Couldn’t believe the time they took or how easy they made it.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
Photo submission from Claudius P.

My loan team was great and made the process hassle free.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Salutations, team closing went according to plan. Well. Thank you once again for the dedication.If anyone requests any services from VU
HOME LOANS, sending them in your teams direction would be the wisest option.My best regards to all of you,Luke Thurman, Kylie Shoot, Alan Eyink, Kate Buse-Oberto, Hannah Loesing, & the rest of the team.Great job.Bravo!Thank you again.- L. L. Johnson

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

The only negative thing I have to say is honestly just about how aggravating the underwriting process was. I know that’s nothing against Veterans United but yeah that’s the only thing that was keeping us from closing on the home earlier. Thanks to everyone for the help!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Overall, between Tyson, Ofelia, and Amanda, they were able to meet the dates with ease and had literally no issues. All of them deserve a 12 out of 10.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

More Reviews

See all 423,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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