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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,159 reviews
780 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,159 unfiltered reviews

Starting on Page 330 of 14,906. Return to Page 1

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Very professional, very responsive, overall a very good experience

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Photo submission from Harold P.

I recommend Veterans United to all my fellow veterans.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Veterans United went above and beyond to get us into our new home on a short and complicated close date.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Very smooth and clear process. Veterans United has a great team that supports you through every step of the home buying process and beyond.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars

Very efficient and professional

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Adam Crutchfield is the primary reason I've purchased three "3" homes with Veterans United. He's someone you can trust in buying a house, from start to finish He's there for you every step of the way!!!!!!!!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars

Sometimes hard to get on phone

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

1 out of 5 Stars

Buyer beware: I am utterly devastated by the abysmal experience we endured with their chosen third-rate title company during our recent refinance and home purchase. Their gross incompetence led to a catastrophic failure in handling our funds. They sat on our refinance funds for over six hours, completely botching the wire transfer needed for closing on our new home purchase. As a result, the sellers were left high and dry, without their funds before the close of business on a Friday. We were forced to wait an entire weekend to take occupancy of our new home—a complete and utter disaster.This unforgivable mishandling has left me with nothing but regret for not choosing my own attorney for both transactions. Save yourself the heartache and take control—select your own trusted attorney or title company.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

During the process of purchasing my new home I had all kinds of obstacles to over come and the entire Veterans United staff went above and beyond to make sure everything was taken care of and was very prompt with answers to any questions I had. They also set me up with one of the best real estate agents a first time home buyer could ask for. Very thankful for them.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Photo submission from Willie R.

If you really want to be taken care of while you look for a home and the loan process - you will not find any better team than Veterans United. I recommend giving the opportunity to help you. I will trust my home buying or refinancing to anyone else but Veterans United.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Very patient and would always be one step ahead. Any questions I had would to no more than a day or even an hour before it was answered! Truly and amazing team!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Our experience with the veteran United team was perfect. Anytime we had questions. They were answered exponentially and the staff was always polite. We did not have a single bad experience.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

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5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Rating 10 says it all🤗😊

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

A lot of people were telling me that they can't believe how fast I closed....and I can't either

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

So easy and fast , very helpful and informative personal.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Photo submission from Andrea L.

My process was smooth and effortless. I was nervous about being a first time home owner because I heard the process of owning a home is stressful. I had no stress at all. There was constant communication and I am truly grateful for the entire experience!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

Everything went really well and having all documentation in the app for easy review was great. The team was attentive and informative but not overly aggressive.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Patrick Holcomb

Loan Officer: Patrick Holcomb

NMLS# 2638430

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

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