Hey Tyler, sending your team and you a sincere and heartfelt appreciation and thank you. Your team was very professional, respectful and Showed absolute resolve. Which As a Veteran I respect and admire that Integrity. Thank you much to all involved for a wonderful and educational experience.Sincerely
James Shade
Everything happens for a reason and I got blessed with the best team of people.! Only hiccup was on the sellers side but it’s okay because my team took care of everything and got it done faster than expected. Thank you everyone for the hard work and help, god bless you and your family’s.!!
My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.
Thank you for being very understanding with us through our first time buying a home and our thousands of random questions.
Definitely was a process I feel the to do list should be more of a laundry list to see down the road what there is to do. Felt with the add ons here and there made it feel never ending. The Team was great so complains. They were a great help all the way.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
Great experience from start to finish. I felt that I had a team of experts on my side that did excellent work and followed up on everything.
Working with a team of professionals was wonderful. Each one doing their part to expedite the approval of our home loan. They were always there when I needed them. They made the whole process a pleasant experience. You ask if I would recommend Veterans United, the answer is a resounding YES. Your company is the best!
Awesome team!
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You guys are the best. With all the choices available to purchase a home as a veteran, you have won me over as a life long customer. Your team has made this move a dream and my family couldn't be happier!
I believe that everyone did an outstanding job. I really appreciate everyone's assistance and help with the buying and loan process. It was a pleasure to work with you all. Thank you
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
Quick professional service. On top of situations as thay came down the pike.
Don't use United Veterans, they start out excellent and then totally abandon the buyer! They tell you one thing and then the prices becomes very stressful. I'm sorry, I was informed all I needed to close was verification of funds in the account. Well, I then needed another HO policy, payoff letters/statements all the day before closing. Needless to say, I closed 3 days later with no call from the team... They texted my realtor. 🤔 It was stressful as I had my belongings in an U-haul truck for 4 days and no one offered to pay the costs. My blood pressure went up, but TGBTG I'm finally in my home.
Response from Veterans United
Thank you, Jacquelyn. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Our team will be researching your loan file to determine what our team may do in the future to help prevent a similar closing delay. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!
Second time using Chace and his team, he is on top of his game no matter what hat curve ball you throw at him
