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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,244

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,244 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

My loan officer, Vincent Fank was awesome!

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Holly is PHENOMENAL!!!
Based on her first class service and customer care, I would recommend Veterans United to everyone.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Shaleta D.

What Can I say but, AWESOME! Veterans United was such a wonderful company to work with! My loan officers Joel and Chris we're always professional, polite, and courteous! They were very Knowledgeable and we're always ready to attend to any questions or concerns I had and the process went really smooth because I stayed on top of my responsibility in the process and they stayed on theirs. I highly recommend Veterans United to anyone! Thanks Tracy Riba, my awesome real estate agent, for referring me!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Very helpful. They ensured everything went smoothly and constantly stayed in contact to ensure went smoothly. Answered all my questions or if they couldn’t answer they found it for me.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
Would Recommend
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Would Recommend

Very knowledgeable, responsive, respectful and helpful!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

My whole team was wonderful, attentive and patient with every question I had and trust me I had a lot of questions. Chloe was very understanding and flexible with my request. Maggie was quick with answers, so patient when I didn’t understand something and very nice. All of them were great.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Jeremy and his staff were exceptional. They kept us updated throughout the entire process. They answered any question we had and provided excellent service and care. The night before closing Jeremy reached out to congratulate us and offered continued support even after closing.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Corey P.

I'm here as a witness that Veterans United is the truth. From absolute start to finish they were there. I never had to contact them for anything, because they were right on top of everything, and one other thing I liked about the process is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3. GREAT PEOPLE!!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Mike, Audrey, and the team were always on top of things. They did everything to keep me informed, were highly competitive against other mortgage companies. They were always ready to help at anytime, no matter the issue, big or small. I highly recommend Mike for any Veteran looking for a class act who’s calm, cool, and collected. Thank you Mike, Audrey, and the entire team for getting my family and I the home of our dreams!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

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5 out of 5 Stars
Would Recommend
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United. This was our first home purchase so we really didn't know what to expect. From the beginning, our loan officer(Jodi Coons) went through every step with us and any questions or concerns we had she answered them promptly and honestly. She truly had our best interest at the forefront through the whole process. I highly recommend Veterans United.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

I would just like to say my whole team was amazing, Ward Mershon and Jay Christman always there to answer random questions along the way and point me in the right direction, they definitely went above and beyond, hands down don’t think you can find a better loan officer and specialist. Holly glass crunching numbers last minute to make sure I can stay in the green for the loan and working with me directly was amazing and I am very grateful for her help and experience. My realtors Rebecca and Bruce were and still are amazing thanks for connecting me with such great people in general. Oh and Tara Fuemmeler dude amazing as well, always there to let me know I gotta sign something and super nice. Honestly I feel like this is the best possible team anyone could receive I got super lucky and I feel bad not everyone cant experience what I did. Every issue, question or potential set back, no problem at all, my roster was stacked and I didn’t even know it, this team is so good I’m considering never buying a house again because I don’t think anyone else will come close to being as good. Again my family and I are beyond grateful for everyone’s help and wish everyone the best moving forward. Thank you.
- Gregory Marin

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
Photo submission from James L.

Steve and Shan are a great team to have behind you as you seek your first or your fourth VA home purchase. We are grateful for this team at VU that we are beyond thankful!

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars
Would Recommend

Wish they contacted me more.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

More Reviews

See all 472,244 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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