Austin and the team were absolutely amazing. All of them were consistently checking in to make sure we were happy with the process and always had the answers to any of my questions. Nikki Cravens‑Howard Was the only person I had an issue with, she was distant and I constantly felt as if I was a bother when dealing with her. She did not respond when needed and passed me off to others again making me feel as though I were not important enough to deal with. Every other team member I dealt with were a 10+.
The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.
Was treated as a person & not just a “Customer”..Great people and energy from start to finish.
Jackson and the team were awesome! Responsive, knowledgeable, and were essential in making this dream home purchase happen!! Thanks Jackson and VU, grateful for your help and partnership always.
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Corey and his teammates made it simple to get the ball rolling for when we found our home, and the process of closing went just as quick and efficiently.
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
Nicole made the process very simple and straightforward, looking to continue to do business with her and her team.
Jason was informative and explained what I needed explained.
Everyone was helpful, kept me updated daily and answered all my questions promptly. Very happy with my experience.
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Chace Tuck has been so wonderful throughout my entire process. Always available for a call and thoroughly answered all my concerns and questions. He helped make my first home buying experience very simple and painless.
You will enjoy this potentially stressful endeavor work great ease with Veterans United!! Wish everyone could use this service! Makes me feel like my military service wasn't in vain after all!!Have NO FEAR Veterans Untied is here!
This is our 2nd time purchasing a home with Veterans United. They were always in communication with us and made themselves available even on weekends. Their “To-Do” list helped us keep track and focus on what we needed to be working on and where we were in the overall process, which helped tremendously lessen the feeling of being overwhelmed for those of us with anxiety. I (spouse of Veteran) have purchased a home in the past and that experience was chaotic and had me on an emotional roller coaster for almost 2 months. The process with Veterans United was right at a month from entering into a purchase agreement to closing. Too many positive differences between my two home buying experiences. I will always recommend Veterans United!! A++++I also wanted to share my experience with Jamie Milholland, Senior Credit ConsultantShe helped me (spouse) increase my credit score to be able to qualify to be on the loan with my husband. He has great credit, me not so much. She looked at my credit reports and we came up with a plan to increase my scores. She checked in with me weekly at first and at the end of the month we checked my credit score and made any adjustments needed to continue to increase my credit. February 27th-April 1st my credit score went from 580 to 628. She was nonjudgmental regarding my past financial mistakes and focused on helping me get where I needed to be. As of May 1st my credit score is 640 and it just continues to increase as I continue to implement her plan. If it wasn’t for Jamie we not have been able to include me on the mortgage.
