Nathan Jackson was great I'm not good with a smartphone and he helped me through it when I called him he would call back quickly made me relax when I got frustrated talked me through the whole process I'm very grateful for all he did for me
Response from Veterans United
Hi Steven,
I’m so glad to hear Nathan was able to make the process easier for you. It sounds like he provided the kind of patience and support we always want our borrowers to feel, especially when things get frustrating or overwhelming. Knowing that he helped you feel relaxed and cared for means a lot.
Thanks for sharing your experience and for giving us the chance to be part of your journey. I’ll make sure Nathan sees your kind words.




The team was amazing and supported me every step of the way.




Extremely streamlined process. Didn’t have to worry about anything. I was able to begin the home buying process remotely while I was still in training. The app and website make it easy to track and see the process, what has been done and what is remaining. The checklists help see the big picture. The e-signing helps with task completion no matter where I was (as long as there’s an internet connection).

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Jake and the team did a fantastic job handling everything, and they were so flexible and polite.



Veterans United was the absolute best from beginning to end. Everything was handled so professionally. I really had a first class experience.


Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.

Amazing team. Very supportive and experienced. Ms. Stewart and Ms. Derrick were always one step ahead and too care of every one of my questions and needs. Definitely would come back to them and recomend. They are without doubt the best!

VU was very quick to help and provide answers to any questions.


The team I worked with was so helpful and knowledgeable. They were able to answer every questions I had as a nervous first time home buyer. They consistently communicated and answered messages promptly.

Home buying process was straight forward

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Everything went smoothly with Veterans United. The whole team is amazing!

Great team. Really made the whole process easier. I would recommend any veteran go through veterans united.



To say that Jared, Tandy, the underwriting team and the rest of Veterans United team exceeded my expectations would be huge understatement. They provided outstanding service and left no stone unturned on process of helping me get the loan approved. I couldn't be more appreciative or grateful for all the work they put I to getting my loan approved.

Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!

Everyone was so cheerful and downright nice - not something you always expect or get from lenders. Everyone wanted to help and was so kind. The process was laid out as simply as I've ever seen a home buying process laid out. Veterans United made it easy to buy and what a relief and joy that was.



Tim Glover and Eric Bals made the home buying experience stress free as possible, them and there whole team deserve a big shout out for how well they work with people, especially us never bought a house before and they had the answer to any and all questions or concerns.





