The whole team went above and beyond to help me through the process. They gave advice and guidance, explained the process, and calmed my home buying jitters.
You can't go wrong with Veterans United. Great lenders, very understanding and patience. Helped me understand the whole process as a first time home owner. Communication was smooth. Greg was always available to me. I am so glad I went with them as my lender.
This is my second time going through Katie Hayes at Veterans United. The first time was easy. This time I was dealing with an unruly seller and not using a realtor. It was complicated but they made it very easy and went out of their way to deal with the rude seller. Katie Hayes and her team also sent a get well soon care package to my Nephew who was hospitalized. They didn't have to do that but they did and I will always remember them and be grateful. These are real people with real feelings. I imagine this second purchase would have never happened without them. Thank You so much Katie and the rest of her team who was helpful and nice every time I called to ask questions.
Made the process so easy.
My team, Scott Beasley, Kristy, and Amber were the best. I would highly recommend Scott and crew to guide you through the process of securing a VA loan.
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
Great job from Zach and the team with the handling of my refinance!!!
Wow! What an amazing group of people. Start to finish everything handled smoothly.
Make the process very stress free and good communications.
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I would highly recommend. During the entire process my team made sure that I had an easy and efficient home buying experience. They’re the greatest 10/10.
Some agents respond quickly, others take quite a while, slowing down the process. For future cases, it'd also be best to have clear communication on what documentation is wanted, what information is wanted on it, and what format it's needed in to begin with instead coming back days or weeks later saying it's not everything needed to meet criteria. Still very much worth working with. Will recommend, and will work with this company again should the occasion arise.
VU made buying my first home seamless and stress-free. I felt like I was in good hands and well taken care of during the entire process. Great service and I highly recommend!
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
Very seamless process. This was my second time using Veteran's United. There's a reason for that. Amazing company.
Yes I definitely will!
Outstanding customer service
