The loan team did a great job staying in contact with me through the process. Even when we paused for a time and came back to it. They were available by phone and text at all times and were very professional.
You can't go wrong with Veterans United. Great lenders, very understanding and patience. Helped me understand the whole process as a first time home owner. Communication was smooth. Greg was always available to me. I am so glad I went with them as my lender.
It was obvious why they do more volume than their several successive competitors combined. It was very smooth, they got me an amazing rate, and helped with a property that others thought was impossible to acquire.
Getting pre approved was an easy process. We had to get our credit up a bit and they told us exactly what to do and raised our credit very quickly
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The entire team and process was very streamlined. Everybody I worked with was very pleasant.
The VA team was professional and very responsive. During the entire purchasing process, the VA Team provided clear information and support on the entire process, from offers to support with moving to support with a new security system. I am very pleased with my experience with the VA team.
Thank you so much for your service, and of course! For helping me go tru this process so smoothly!Thank you, thank you, thank you!!
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
Great rates, clear communication, easy process. Highly recommend!
Very professional
Charles and his team were outstanding. They walked me through all the steps and answered all of my crazy questions
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Austin, matt went beyond the call of Duty
To help me get this house!, oh I cried so
Much I was dehydrated 🤢
May
Jehovah God
Bless you!
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
There were a few glitches along the way but in the end it all worked out and we have a lovely new home to move into.
Nathan Jackson was great I'm not good with a smartphone and he helped me through it when I called him he would call back quickly made me relax when I got frustrated talked me through the whole process I'm very grateful for all he did for me
Response from Veterans United
Hi Steven,
I’m so glad to hear Nathan was able to make the process easier for you. It sounds like he provided the kind of patience and support we always want our borrowers to feel, especially when things get frustrating or overwhelming. Knowing that he helped you feel relaxed and cared for means a lot.
Thanks for sharing your experience and for giving us the chance to be part of your journey. I’ll make sure Nathan sees your kind words.
