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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,842

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

3 out of 5 Stars
Would Recommend

Overall, I think there was a disconnect between my loan team and our realtor/us. We would disclose stuff months in advance and then the day before close they were scrambling to get something that was already disclosed. It was stressful at times. But overall I would still recommend Veterans United to any Vet looking to get a home.

Response from Veterans United

Hi Jacob,

Thanks so much for your honest feedback—and for still recommending us despite the stress you went through. I’m really sorry that information you disclosed early on wasn’t handled properly. When things pop up last-minute that should’ve been taken care of weeks before, it creates unnecessary pressure for everyone—especially you. That’s not the experience we want anyone to have.

I know how important it is for the loan team and your realtor to be in sync, and I hate that it felt disjointed during such a critical part of the process. Your feedback helps us understand where we need to do better, and I appreciate you taking the time to share it.

If you’d be open to chatting more about your experience, the client advocate team would love the chance to learn from it and pass your insights along to the right folks here. You can reach them at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

We wanted a faster close and the cooperation at VU was tremendous. A good team!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Aaron and his team was excellent especially Dion. My fianc

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

They were fast, responsive, honest and expedient. They were with me every step of the process, up to and including connecting my utilities and changing my address.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Second Time Just as Excellent!This is our second time using Veterans United, and once again, the experience was absolutely outstanding. The team made the VA loan process incredibly smooth, stress-free, and efficient. From start to finish, everything was clearly communicated and well-organized.A special thank you to Jason and Krista—your professionalism, guidance, and personal touch truly made a difference. It's rare to find a team so dedicated to making things easy for veterans and their families.We wouldn’t go anywhere else. Highly recommend Veterans United to any veteran looking for a VA home loan—these folks are the real deal! 🇺🇸

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Cory and his team were fantastic with everything always early with getting everything I needed fastest closing I’ve seen

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Marquis S.

You will not regret using Veterans United! My team was really amazing and I'm so grateful for them. Nick and Kathy you guys rock. Thank you.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

3.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Very easy and upfront process. Answers all questions very timely.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

100% percent would tell everyone to use Veterans United for the home loan services!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Veterans United kept me informed of every detail from start to finish. Quick to reach out to me if any issues arose . Quick to respond to any questions I might have had. I would recommend them to any veteran who is looking to buy.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

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5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from Dustin D.

Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

2 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

More Reviews

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