Mike was simply amazing through this entire process!! I am so grateful and will be recommending him and the company to any and all that will listen
I never expected this process to be enjoyable on the loan side of things but this actually was! I have already been raving about this company because of its quality of service! 10 stars in my honest opinion!
The team at VU is always amazing!
I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!
Incredible from start to finish. Great support system for a new house buyer. Couldn’t recommend it enough
Everyone we interacted with was very helpfull
Very good communication. Explained things to me in a timely manner.
Im a 82 yearold widow of a Vietnam veteran with limited knowledge of computers.Very easy to follow all instructions on all the information that is needed. Answers all questions. Explans throughly.
Ben was phenomenal throughout this whole process. He was easy to get ahold of and kept me up to date on everything that was going on. I would definitely recommend Veterans untied to all of my military friends. Thank you Ben
You will not regret using Veterans United! My team was really amazing and I'm so grateful for them. Nick and Kathy you guys rock. Thank you.
Very helpful never lost contact for more then a day and very attentive and care team
David and his team are amazing. They are very understanding and David got us the best rate he could even though the national average is not ideal right now. David and his team made buying a home smooth and easy and anytime I had questions, day or night, David or a team member reached out with an answer. Thank you so much David, Sarah, Erica and VU.
By far the easiest and best team to work with. The whole process was smooth and the communication was incredible.
The easiest process I have ever been a part of! Fluid from start to finish!
Communication was terrible with our loan officer. It would day several days to get a response, whether it was text, email or phone call. Our realtor and title agent also had trouble getting ahold of our loan officer. Once we got Jared to help with the loan, it was better.
Response from Veterans United
Hi Brian,
I’m sorry to hear communication wasn’t what it should have been during your loan process. I know how stressful it can feel to wait days for a reply, especially when you and your realtor needed timely updates. I’m glad Jared was able to step in and make things better, but I wish the whole experience had felt that way from the start. If you’d like to share more, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.
Very professional. Always answered all questions and took time to contact back. Highly satisfied with all aspect of the process. Scott and the team made the process so smooth and felt like a familiar process. I would give 20 stars if I could.
Timothy, michael, and max were very great to my wife and i! Very helpful along the way. 10000/10000. Will be using again!
