The entire team was great to work with from day 1 very responsive and helpful
Aaron was absolutely amazing throughout this entire process. Always available to answer any questions I had.
Sydney McFall and her team were absolutely fantastic! They made what could be a very stressful process and made it a great experience! I would highly recommend Veterans United Home Loans and especially Sydney and her team! She deserves kudos for all her hard work! Thank you Sydney!
You can't go wrong with Veterans United. Great lenders, very understanding and patience. Helped me understand the whole process as a first time home owner. Communication was smooth. Greg was always available to me. I am so glad I went with them as my lender.
Ryan was always available and the team did a wonderful job, I hope to not need them again but if I ever buy another home, they are getting my first call!! Thank you for such a wonder experience!!!
Jeff, Josh, and Sarah were absolute dream team and a pleasure to work with. They made sure we secured the location we wanted and made the process easy and stress free along the way. Thank you all for your hard work and dedication to professionalism!
Veterans United and Jason went above and beyond in getting me into my home. The entire process was seamless, efficient, and stress-free with their consistent communication.
I'm active duty military and I wouldn’t have wanted a different team to work with. Their knowledge of the military lifestyle and of VA loans made everything easy and gave me and my family complete confidence.I would highly recommend Jason and his team to anyone that I know is active duty or in the military and would like to buy a house. Definitely a 10/10 rating. absolutely excellent.
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It was not easy for an old guy like me. Too many to do’s. However I had my son by my side to help me through it all. Veterans United was not the problem, it was my reluctance to come into the 21st century. If I had to do it all over again I would do it with Veterans United.
It was a little bit hairy at the end. There was some miscommunication between the title company and the loan company and it resulted in a significant backup for moving, and that created an issue with loss of work hours for that day.
They are awesome and very helpful!!!
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
My experience couldn't of been nicer, easier or better. Tyler & Micheal were very good at helping me through all the procedures & paperwork signing (with DocuSign). They went over everything with me every step of the way; I could call, text or email them anytime to ask a question if I had one. They kept me continuously informed of the progress, and always asked me if I had any questions or concerns along the way. Couldn't of went smoother
Veterans United was amazing to work with and they guided me through the process the entire way while checking in with me often. Overall wonderful experience working with them and would recommend them to anyone!
A little bumpy to start, but after clarification everything went smoothly!
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Very professional team. Kept us updated every step of the process. Application is also very easy to use. Will use again on next purchase.
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
My loan has already been sold off, also my loan was changed during the process further delaying the closing. Apparently these people had no idea what they were doing.
Response from Veterans United
Hi Brandon,
I’m sorry to hear your loan process felt disorganized and that changes caused extra delays. I can see how that would be frustrating, especially on top of your loan being sold after closing. Even when a different company takes over the servicing, you’re still part of the Veterans United family, and I don’t want you to feel unsupported. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
Overall a very stress free experience. Everything was explained very well and all questions answered in a timely manner.
