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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,136

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 436,136 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I bought three houses in three different states and veterans united has to fail me in any way.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

It was all painless. No problems.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

My contact Joel was super on top of things and took the time to explain processes and requirements on my part. It was a smooth process thanks to him and his whole team.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
Photo submission from Thomas M.

Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

This has been the best experience! Y’all made it so easy for us buying a new home. My Wife and I have been married for 20 years this year and she’s finally getting her dream home. The professionalism and courtesy that you guys have shown us during this process is just incredible. I can’t thank the team enough for everything they did to make this happen.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

Great team , made my home buying experience stress free. Good to see real caring people who takes their jobs seriously.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Madison and her team were awesome! I would definitely recommend!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Kevin and his team were absolutely phenomenal! They went above and beyond at every step and had my back and my best interest at all times. My only regret is that I don’t have more houses to buy with him!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Great company great agents all working for a common goal and that is to get you into your home and provide in professional and needed service from start to finish. They were awesome.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Absolutely fantastic, as a first time home buyer I expected the process to be difficult but it was entirely the opposite. The team held my hand every step of the way and made sure everything was taken care of and attended to to help my family and I along the way.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

We really appreciate everything.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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5 out of 5 Stars
Would Recommend

Excellent and easy experience

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Good job

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

The easiest and best home buying experience so far. Ask for nick bruno he is amazing

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

He was always avaliable when I needed him even during the weekends and holidays

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

More Reviews

See all 436,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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