For my first time home buying experience my entire team was fantastic! Communication was amazing with a text, call or email every step of the way plus occasional check ins.
From the start, they as a team made me feel comfortable with the whole process. I read many reviews. I was terrified of the process as a result. Veterans United put my fears to rest. They made me feel like they were actually on my side. Kudos to their professionalism and top notch customer service.
I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.
Great experience from start to finish.
Very stressful and problematic through the process. Delays caused problems and lack of communication through most of the process caused me not to know what was going on or what the problems were. The delay meant that I didn't have assistance to move as I would have if the closing went as planned. Another delay on the day of closing when the loan was not funded when we went to close. Several emails to sign paperwork at the last minute when I was supposed to be doing a final walk through of the house even though this could have been sent to me hours before, but just another last minute delay.
Even though I’m not good with computers Alex and his team were more then helpful walking us through each step and always available to make sure we stayed on track
Of ALL the home buying experiences in multiple states, this was the very best it could be! All entities involved ( Veterans United, Reality Company & Title Closing) worked flawlessly together! GREAT EXPERIENCE!
Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.
Thank you Alberto for all of the help during my home buying process during the holidays!
Miguel and team were fantastic!
I cannot get my loan officer or anyone on his team to call me back
Game was patient with me and he explained everything I'm a recommend my brother come see him next.
everyone does a super
Great job
Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
Veteran's United went above and beyond for our home buying experience. From the outstanding customer service, transparency, and additional services...things could not have gone better for us!
Good experience, quick and accurate.
