Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
Extremely courteous, polite, accommodating, patient and understanding regarding every staff member involved with the entire process.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Great people Chris did an amazing job helping throughout the process
Maggie was the point for the whole process and was very patient, knowledgeable and most of all professional. She would even respond to a late evening email that I expected an answer to the next business day. Not Maggie, she was on the spot all the time. Her team, Jenny and Nick were also great, but my interaction with them was minimal compared to Maggie's personal touch.
This was the easiest and quickest way to get a house I've ever been a part of. Closing took 12 minutes, the boy's took almost 2 hours when he closed on his. Everyone got on the loop and updates from all parties were exceptional. I'd recommend Vet United 10 out of 10 times
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Did a very good job. I have no complaint and I believe she sent me the most wonderful gift. It was anonymous and very classy, and I’m sure it came from her. Lol
