Overall, my experience with Veterans United was very positive. The process felt structured, transparent, and supportive, which made a potentially stressful situation much easier to manage. Communication was clear throughout, and I felt like I always knew what was happening and what to expect next. As a Veteran, I appreciated how streamlined and respectful the process was. I would absolutely recommend Veterans United to other Veterans looking to buy a home.
VA home loans gave me good advice when choosing the area to settle, helpfully recommended a great realtor, and stayed in touch throughout the process to assist when I needed the help. Their help changed a normally stressful process into one more easily endurance and understandable.
I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.
Katy was great
Jason and his team were amazing. They were on top everything throughout the whole process. Especially Katie.
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I was let down by New Day USA big time; but Veterans United came to the rescue. "No man left behind" by VU for sure; VU loan officers went a long extra mile to make things happen for me.
The entire team were phenomenal throughout the process. They were very hands-ons and informative. I appreciated the different levels of staff dedicated to assist in each area of the process. I would recommend them to anyone who is seeking to work with an amazingly professional lender.
Super smooth! 10/10 recommend if you have the option. Everything went as easy, simple, and smooth as possible. The team they put together actually seemed like they cared and were very nice.
Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.
Process was quick, communication was excellent. Customer service was friendly, looked to answer all questions accurately and in a timely manner. Excellent experience.
Wyatt and team were very proactive and ensured every step I needed to take action on was complete in a timely manner to not cause any days in the closing process. They were also very helpful in answering questions and available around the clock.
Rob was absolutely great!!!! 10 out of 10 for sure :-)
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Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
