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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,440

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,440 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United and both times have been a great experience. Mr. Billington, Ms. Morris and the team were wonderful from the start to finish. I will continue to use Veterans United going forward.

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Veterans United have great associates with experience, knowledge and great personalized customer service. Veterans looking to buy a home should go with Veterans United! Thank You!

headshot image of Miguel Rosinski

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Thanks for great service once again

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

3.5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

I just bought my first home with Veterans United! They made the process quick, smooth, and PAINLESS! I highly recommend them in the future.

headshot image of Gabriel Skoufos

Loan Officer: Gabriel Skoufos

NMLS# 2113687

2 out of 5 Stars
Would Recommend

My experience was very exciting at first, but it went downhill pretty quickly. We had to match the appraisal money last minute, and make bank transfer from our 401k, which took a week to do and pushed our closing date further, when this could’ve been prevented if the appraisal inspector had done his job in due diligence. We went from happy to buy our first house, to disappointment and readiness to be done with the process quickly.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

3.5 out of 5 Stars
Would Recommend
headshot image of Joshua Uberroth

Loan Officer: Joshua Uberroth

NMLS# 2173852

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

I was hesitant at the beginning due to the hype I saw on line but the hype was accurate and I couldn’t have had a better experience. A can do attitude, blistering response times, objectives continually overcome. Thank you for everything.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend

Highly recommend veterans united the whole team made the home buying process easy!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Best place to get your house. Best time to do it with the economy the way it is. Best at helping you make it a home.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Great people. Fantastic to work with. Thank you all.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I am grateful for this whole experience there has definitely been some hiccups when entering our new home and a lot of things that were unforeseen that we have had to fix but through all that craziness I still find the blessings and how grateful I am to finally have a roof of my own over my head something that no one can take away or manipulate into that I’ll forever be grateful!!!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

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5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

The entire team was a blessing in helping my wife and I buy our forever home together. I'm glad to see all the great help that was put into place for Veterans. Keep up the great work.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

2 out of 5 Stars

At the end, we had the Loan Specialist, Matt Landis, who we were not working well with, at least two other people gathering information for him, and an underwriter. There may have been more. We didn't understand why so many people were involved. The two people who worked with/for Matt didn't really even communicate with us, and Matt kept acting like he had no authority whatsoever by the end. Everything seemed to be up to the underwriter, so why couldn't we work directly with the underwriter? Why weren't we working with someone who had authority, instead of puffed up salesman who didn't know how to deal with customers?

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

The entire loan team assigned to me was fantastic from start to finish! They were very responsive to any questions or concerns we had during the entire process. I can say that I never once questioned anything about the process since it was explained in great detail throughout the journey. All of this home buying process with VU was all done virtually and again we both felt taken care of the entire time and confident in what was happening on our behalf for the home buying process. Fantastic home buying experience! Thank you again Kelsey, Abbie, Paige, and team at VU!!!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

More Reviews

See all 426,440 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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