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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,540 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,540 unfiltered reviews

Starting on Page 3508 of 14818. Return to Page 1 »

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

My Veterans United team was amazing. They were very knowledgeable & so kind.
Josh and his team kept me up to date on any / all information that I needed to know, and was quick answering my phone calls with questions I had.
They went above and beyond to
make the home buying process smooth. The entire process from the beginning to closing has been the best experiences I ever had in home buying.
I highly recommend Josh and his team.Thank you for all you do.
Manuel & Corina Garcia

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

Heather, Kyle and the whole team were always there to answer questions no matter if it was email or text. They made buying a home a great experience for us.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

Thank you everyone!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Everyone was very professional, I wasn’t alone thought out the whole transition.

headshot image of Bob Doran

Senior Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Terri’s dedication and commitment to the entire home buying process was masterful. I consistently had questions outside the breadth and scope of her described duties answered in a timely manner but questions she could not answer she quickly found me the people/references/literature without prompting or ‘passing the buck.’ I would fight to work with Terri again. Based on my experience I give VU my highest rating without reservation.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

I just have to say that Chris and his team and the whole Veterans United process served me and my family in such a wonderful and impactful way. Words don’t do them justice.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Thank you so much for all the support!!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

0.5 out of 5 Stars

Response from Veterans United

Gary,
 
I want you to know our Client Advocates are here for you even after closing. Please reach out anytime and we'll see how we can help.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars

Veterans United made literally the entire process of buying our first home so incredibly easy! I cannot believe we didn’t have to do more; they did so much of the hard work for us! Could not recommend Veterans United and all their staff enough!

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

4.5 out of 5 Stars

I found the loan coordination difficult in that they papers in submitted were not adequate but it took time to find that out and then when it came time to reupload the upload was not available. Clients should be told from the get go to establish a direct line with "my pay" ie get a new password whoch can take up to ten days.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

3.5 out of 5 Stars
headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Veterans United has helped me reach a dream I thought I'd never achieve. My family now has a home we can call ours, thanks to our loan team and our realtor. Thank you Veterans United for all that you do.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

The team that was provided was phenomenal from day one. Ms. Behrens and Ms. Pitts were always available and answered all our questions and concerns. I could have not had a better loan officer and realtor. I definitely look forward to working with them again for future purchases.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

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4.5 out of 5 Stars
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars

Him & rest of staff were very helpful in every way

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

It's nice to know the people I worked with. I feel they looked out for me in every way. I was very fortunate to have this group as a team! Again I would highly recommend this team to anyone looking for a friendly, professional team to guide you and work with you from start to closing!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Josh and team did an outstanding job!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

From the first conversation to the last, this team led by Josh Schultz alleviated all my fears, answered all my questions, and gave me support and encouragement that a person just doesn't expect from a lender! I know this is "your job", but you made me feel like helping me through his process was more than a job to you, it was your mission. I can't thank you all enough!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Again, thanks for the help with this. I would do this 1000x over. Thank you!

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

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