I have only worked with Lucas as my loan officer, so if everyone at Veterans United is as good as he is that's a blessing to everyone who uses their services. If I ever need to purchase another home and the loan would be financed through Veterans United and I would consult with Lucas for support in getting this done. He is one of the best because I have tried other services outside of Veterans United and it was not successful.
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
Veterans United and the team that I worked with was amazing for the whole loan process. We have hit many speed bumps throughout the process. Even though the closing date was suddenly shortened, making everything much more difficult and stressful. They made it work and pushed hard to make the short deadline that was given to them. I honestly thought it wasn’t going to work after the closing date was suddenly shortened but a miracle happened and everything worked out.
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
The process was very simple, and everyone moved quickly to help me purchase the home that our family wanted. Thank you all very much!
The process was seamless & I felt like I had help the entire way. Text messages made it easy to communicate. Even my realtor had nothing but great things to say!! Retirement is looking good!!! THANK YOU!!!
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My expectations were exceeded by a billion miles.
Everything went so smoothly and easily getting our new home loan. Our team was great at communicating with us and answering all our questions. They checked in regularly to make sure we were doing ok, and offered their help with any concerns we had, even for things outside the loan that had to do with buying a new house. We just closed yesterday, and being able to sign some of the paperwork ahead of time on the App was also a great experience as it made the closing paperwork easier. Thank you for everything! I'd definitely go with Veteran's United again if we ever buy another place!
Didn't have any problems that they didn't help me with or any unanswered questions.
I cannot say enough good things about veterans United. I feel that their service was great understanding and made me feel very good about the whole process and I’m excited to see what other things that we end up doing together as I know that they leave the process open for me the entire time after closing.
