2nd time working with VU, specifically due to Jodi and her support on my loans. I met Curtis from her team and together they really helped secure our new home quickly. Without VU, Jodi and Curtis I feel we would have not been able to get our pre-approval done quick enough for us to secure a once in a lifetime home that had recently came on the market. Quick, professional, uber helpful and courteous. Thanks VU Team!
Extraordinary service and commitment to us during our home buying journey
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
Despite all the obstacles everyone on all sides really helped out in all ways possible in an efficient and dedicated way.
All of the staff we're extremely helpful and made the whole process much easier. I definitely had a great team helping me through everything, start to finish. And now I'm a new homeowner of a beautiful home.
This is by far the best mortgage loan process I’ve ever experienced. Veterans United have streamlined the whole loan process reducing a lot of the stress and confusion associated with VA mortgage loans.
They use technology to keep me informed and on track throughout the whole process. I love the Veterans United app (It’s well thought out, intuitive and user friendly). Finally, the staff. From the initial inquiries all the way to closing escrow, the entire team was there every step of the way. They provided outstanding customer service, they answered all my questions and addressed all my concerns. I couldn’t have asked for a better loan officer than Ashley Palmer. She and her team are very knowledgeable and supportive of my mortgage needs. It really was a personalized service for my unique situation and they we’re outstanding.
Our experience with Bill Musick and the entire Veterans United team was outstanding from start to finish. They made what can often be a stressful home-buying process feel seamless, smooth, and surprisingly easy. Every step was clearly explained, communication was prompt, and we always felt supported and informed.Bill and his team consistently went above and beyond to ensure everything stayed on track, and their professionalism, knowledge, and genuine care gave us complete confidence throughout the process. We truly felt like more than just another client.If you’re looking for a lender who is responsive, trustworthy, and committed to making your home-buying experience exceptional, I cannot recommend Bill Musick and the Veterans United team highly enough. Thank you for helping make our dream of homeownership a reality!
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Very friendly, easy to work with, quick to respond to questions and access to a lot of different resources
I truly appreciate the Veterans United team, they made everything seamlessly clear and possible.
Good morning, l'm not a very easy person to deal with I have my issues, but John, Landon and the great team they have..Above and beyond the call of duty. They listen.,taught explained and supported throughout the whole process. Phone calls on the status of everything..I cannot leave out my agent Rachel she was patient, understanding and if there's a solution she will find it and make it happen. Thanks to all involved they really care..It shows their actions speaks louder than words..
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Have used VA loans several time in the past when buying a home United was best overall the people were friendly extremely helpful and responded quickly. Thanks
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Experience first-hand why 382,708 homeowners give us a perfect score!
While it wasn't perfect the effort and professional attitude was always present. We crushed thru a 15 day close so there were always going to be hurdles. But we succeeded as a team and I never I was being disrespected or ignored. Justin and Daniel were great
I had a great experience working with the team at the VA. They helped me every step of the way. I greatly appreciate the support they gave me
The entire home-buying process was surprisingly smooth and easy. The team at Veterans United was always there to answer my questions and expertly guided me through buying my first home. I highly recommend them to my fellow Veterans!
Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Jon and his team were great! They kept me updated throughout the process and explained every step along the way. There was some confusion towards closing but the team was able to iron out the issues and we were able to close! Everyone I interacted with was polite and willing to help me no matter what the need was!
Malachai and team was truly great to work with. The team made this home buying experience very easy. Highly recommend this team to everyone. Thanks Team!!!!!!
My team consisting of my loan officer and realtor was exceptional.
From start to finish we’re great. Not only in the home purchase, but all the bells and whistle’s too.



