From start to finish it was a pleasure working with everyone on the team.
It was fast paced. The entire team jumped in to help when needed. Nathan and Yohannes was extremely exceptional. Overall good experience.
The team was absolutely fantastic from start to finish! While there were some delays in closing due to email miscommunication, the team powered through and helped get me into my first home. I’ll absolutely be returning the next time I buy!
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
We had a wonderful experience with our team at Veterans United! They were responsive, answered all of our questions, and were such a pleasure to work with as first time home buyers.
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Aaron was amazing to work with. He explained everything very thoroughly and I appreciate that so much. I can't imagine working with any one besides him. Thank you, Aaron!!
Easy-to-use, constant communication to stay on top of things.
Very simple process. Was great working with Craig Brumfield again
Don and his team, Levi and Mia, are awesome! They were very helpful and easy to get hold of when I have questions. Very knowledgeable and easy to talk to. Excellent customer service!!! I would recommend them to people I know who would need help in home buying because I know that they will be very well taken cared of. Thanks for making our home buying an easy and enjoyable experience. God bless.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Very professional and a great customer experience. Tommy and team were always on top of things and quickly answered any question I had. Don’t see anything that could be improved on! Thank you very much!
Veterans United was professional and helpful throughout the entire process. Levi L. and the team were responsive and answered all my questions along the way.
Smooth and professional process.
The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
Karson and Tayla out if Virginia Beach did a great job. They explained my rate options and even worked to help get my escrow back from my previous loan.
