This was our 4th home loan through Veterans United and the process was as smooth as it has always been.
Very open. Communication was great with keeping everything up to date. Even with very busy schedules.
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
VU made my home buying process easy.
Very patient and kind. Your are the best lender I have come across.
Moved to TX from Michigan! Couldn’t decided between two LO. Decided to go with the Husband of our Relator. BIGGGG MISTAKE. Once we fired them, we contacted Kyle R. We said “Kyle we are 11 days from closing can you keep this on track”? Kyle answered our call at 8:30pm and said YES! He not only made it happen, he did it with CONFIDENCE KINDNESS ASSURANCE CLARITY EASE AND WE CLOSED. Kyle actually had us CTC 4 days earlier then our scheduled closing but we chose to keep original closing date due to Sellers needs! This was a complete mess, unstructured, too many hands in the pot deal with our first Mortgage Company. We prayed and finally my husband said “BABE CALL KYLE I HAVE PEACE IN ALL IUR CONVERSATIONS”! It was a breeze! Kyle even came to our closing with an American Flag. My Husband said “no better gift”! If you use Kyle I swear he will have you at ease and you will close with peace of mind. We will absolutely refer Kyle to all.
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
Absolutely satisfied with Chase and the team I couldn’t have done it without them!
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First time homebuyer, I don't see how it could have been made any easier.
Didn't have any problems that they didn't help me with or any unanswered questions.
Amazing communication and easy to understand directions. Very friendly and inviting.
