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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,930

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Casey is the best! I was struggling with my original loan officer for weeks before making the switch to Veterans United and in the first day working with him, Casey made the entire process so mush easier. He was very knowledgeable & answered all of my questions in a way that I would understand them. He was always available to speak no matter how small my concerns were & made it a point that he was there. Through any speed bumps we had he was still able to keep things on track & led me through a very quick and easy closing. Definitely would recommend working with him!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

Zach and the team at Veterans United were awesome. From pre approval to the final closing, every step of the way they guided us and processed the loan very quickly and efficiently.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
Photo submission from Kathleen T.

Quick, easy, and smooth process, which is just the way I like it. I have no complaints.

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend

Matt has been absolutely outstanding throughout the entire process! Every time I had a question, he responded quickly with clear and accurate answers. His professionalism, attention to detail, and willingness to help at every step made the entire experience smooth and stress-free. I truly appreciate his dedication and highly recommend him to any fellow Veterans looking for expert guidance and exceptional service.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4.5 out of 5 Stars
Would Recommend

The crew at Veterans United- Derek, Greg, and those who assist them- were easy to work with, had our best interests at heart, and worked to understand our family's goals and needs. They rejoiced with us, cried with us, and really made us feel included and empowered.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

The entire Team from Chris to Landon to Kaleigh were exceptional. They made our home buying easy and completed as quickly as it possibly could have been! This is our second time buying with Veterans United and if we buy again VU will be our first call!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Chris and Jennifer, we’re so easy to work with! This is my third home and by far this was the best experience!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
Photo submission from Nino N.

Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.

headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

I like going through Home Veterans loan but they sold me to Pennymac and I haven’t liked them from the get go and now been with them a year and trying to refinance I dislike them so much

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I had a lot of questions—and Amber Brown made the entire process feel approachable, stress-free, and seamless. She was incredibly patient and professional, always quick to respond with clear, thoughtful answers no matter how many questions I asked. Her dedication and calm demeanor helped me feel confident every step of the way.Amber’s team was equally impressive—extremely knowledgeable, efficient, and supportive. Every part of the experience was smooth, and I always felt like I was in good hands. I couldn’t have asked for a better team to guide me through one of the most important decisions of my life. I highly recommend Veterans United, and especially Amber Brown, to anyone navigating the home buying journey.10/10 experience, without hesitation.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

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5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Working with Veterans United has been an exceptional experience from start to finish. As a military family, the process of buying a home can be overwhelming but Jake and Brooke made everything feel manageable. Their team was professional, responsive and truly understood our unique needs. Jake kept us informed every step of the way and always took the time to explain things clearly. The online portal was incredibly user friendly and the checklist made is easy to stay on track.Thank you again!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

easy process

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
Photo submission from Kevin F.

Didn't have any problems that they didn't help me with or any unanswered questions.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

More Reviews

See all 435,930 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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